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Aparthotel

Maxwell Collection Romantic Zone

4.0 star property
VIP Access

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Outdoor pool, free pool cabanas, pool umbrellas
1 Bedroom Suite Deluxe | View from room
1 Bedroom Suite Deluxe | Living area
1 Bedroom Suite Deluxe | Living area
1 Bedroom Suite Deluxe | Living area

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Kitchen
  • Spa

Explore the area

Map
466 Insurgentes Alta Vista, Puerto Vallarta, Jal., 48300
  • Playa de los Muertos
    ‪7 min walk‬
  • Los Muertos Pier
    ‪7 min walk‬
  • Malecon
    ‪19 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

  • 102.21 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

  • 103.24 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Sofa Bed

View all photos for 1 Bedroom Suite Corner 201

1 Bedroom Suite Corner 201 | Terrace/patio

1 Bedroom Suite Corner 201

  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Apartamento Deluxe 1 habitación vista a la montaña esquina

Apartamento Deluxe 1 habitación vista a la montaña esquina | View from room

Apartamento Deluxe 1 habitación vista a la montaña esquina

  • 122.93 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

  • 103.03 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Living area

1 Bedroom Suite Deluxe

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

  • 103.03 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Apartment, 1 Bedroom, Pets allowed, Ocean View

Apartment, 1 Bedroom, Pets allowed, Ocean View | Terrace/patio

Apartment, 1 Bedroom, Pets allowed, Ocean View

  • 103.03 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartamento Deluxe 1 habitación vista parcial al mar

Apartamento Deluxe 1 habitación vista parcial al mar | Terrace/patio

Apartamento Deluxe 1 habitación vista parcial al mar

  • 101.21 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Apartamento Deluxe 1 habitación vista al mar esquina

Apartamento Deluxe 1 habitación vista al mar esquina | Terrace/patio

Apartamento Deluxe 1 habitación vista al mar esquina

  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Dining room

1 Bedroom Suite Deluxe

  • 100.40 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

  • 101.21 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

  • 101.47 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

  • 104.16 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Living area

1 Bedroom Suite Deluxe

  • 102 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Living area

1 Bedroom Suite Deluxe

  • 122.93 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Suite Corner

1 Bedroom Suite Corner | Living area

1 Bedroom Suite Corner

  • 123 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

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About this property

Maxwell Collection Romantic Zone

Aparthotel with an outdoor pool, near Malecon
This smoke-free aparthotel features an outdoor pool, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, spa services, and concierge services. Each apartment provides a kitchen with a refrigerator, an oven, a microwave, and a dishwasher. For a bit of entertainment, guests will find a Smart TV with digital channels, and other amenities include free WiFi and premium bedding.
Maxwell Collection Romantic Zone offers 40 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, bathrobes, and hair dryers.

This Puerto Vallarta aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 50-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the aparthotel include an outdoor pool and a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
During your stay at Maxwell Collection Romantic Zone, you're just a quick walk from Manuel Lepe House Museum. You'll find features like free WiFi in public areas, plus an outdoor pool and a gym. This upscale aparthotel has 40 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a Smart TV, and a refrigerator
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Playa de los Muertos and Bay of Banderas
  • Dogs welcome for a fee (restrictions apply)
Maxwell Collection Romantic Zone offers its guests an outdoor pool and a health club. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Spa services, a terrace, and tour/ticket assistance are also featured at Maxwell Collection Romantic Zone. For a fee, parking is available.

This 4-star Puerto Vallarta aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Free pool cabanas
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Griddle
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • Champagne service
  • Chef service

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch Smart TV with digital channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: USD 80 per pet per stay
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No lift
  • Smooth flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Things to do

  • Health club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 30 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 80 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per day
  • Pet fee: USD 80 per pet, per stay
  • Late check-in fee: USD 30 for check-in between 8:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 4:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number MHV201118TX7
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maxwell Collection at SOHO
Maxwell Residences at SOHO
MAXWELL RESIDENCES ROMANTIC ZONE
Maxwell Collection Romantic Zone Aparthotel
Maxwell Collection Romantic Zone Puerto Vallarta
Maxwell Collection Romantic Zone Aparthotel Puerto Vallarta

Maxwell Collection Romantic Zone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 92 out of 128 reviews
Rating 8 - Good. 19 out of 128 reviews
Rating 6 - Okay. 10 out of 128 reviews
Rating 4 - Poor. 2 out of 128 reviews
Rating 2 - Terrible. 5 out of 128 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Liked: Cleanliness, room comfort
Je crois que le service à la clientèle pourrait être amélioré Et qu’il y a vraiment un problème avec les ascenseurs dans cette propriété à part ça tout était parfait malgré tout nous y retournerons. Merci beaucoup.
Stayed 2 nights in Apr 2025

8/10 Good

Valentina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful..the location was perfect, and Carlos did a fabulous job checking us in. He was very attentive and I’d give him a 5 star rating. There was a gentleman at the concierge named Eddy that I thought was very unprofessional and rude. I brought 2 Canadian friends that now live permanently in Puerto Vallarta to show them how beautiful the building was. They had no intention of staying longer than perhaps 1 hr. We were about to board the elevator when another concierge person asked that they sign in. I apologized since I completely forgot and we returned back to the front counter. My friends filled out the visitor sheet and then this Eddy person interrupted the conversation and said that they needed to leave their residence identification at the counter. My friends replied that they didn’t feel safe enough to leave their identification ….but offered that the concierge could take a picture of it. This person Eddy became rude and extremely unprofessional and started asking what country my friends were from. He was very aggressive with them which was TOTALLY unnecessary. I understand the rules but because of Eddys actions your concierge team did not even offer to photocopy their ID., which in your RULES is allowed. Sadly my friends chose not to visit my rental a because they weren’t allowed and secondly because this man was rude and quite aggressive with them. People like Eddy prevented me from giving you a 5 star rating. :(
Stayed 7 nights in Apr 2025

8/10 Good

Renee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property speaks for itself in terms of location and beauty. The accordion doors to the balcony, the rooftop pool, the generous sized bedroom and bath, all make for a wonderful place to stay. A couple of feedback notes the balcony doors do not seal completely, and therefore are not soundproof. Being located on a major road means if you are sleeping in the front room, it is very loud. In the unit we stayed in (and not all are the same) we found the beds too firm for comfort and woke up with sore backs and hips. I have stayed in a different unit in the past and while the road noise was consistent the previous beds were significantly more comfortable. A simple mattress pad would help.
Stayed 5 nights in Apr 2025

6/10 Okay

KALVIN

Travelled with partner
Liked: Amenities, property conditions & facilities
The room had a very cheap iron and ironing board it burned a hole in my shirt.
Stayed 5 nights in Apr 2025

10/10 Excellent

Elijah

Liked: Cleanliness, property conditions & facilities
10/10 honestly. The staff was so nice, everyone working at the pool was so nice. Everything I was expecting and more.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic living space. The gym was great, the pool was great, but the patio views were my favourite part.
Stayed 5 nights in Apr 2025

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and attentive staff. Rooms and grounds are kept very clean.
Stayed 5 nights in Apr 2025

2/10 Terrible

garrett

Travelled with partner
Liked: Cleanliness, property conditions & facilities
when I showed up the elevator was broken I was on the ninth floor, also the water was out, so there were no showers and no working toilets in the whole building, the lady that checked me in it was very nice very helpful and got me a full refund.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop pool was the highlight of our PV visit - we could've spent our entire vacation there. The property is on a busy street but we managed to get around on foot very well - location is central to lots of things around. There was some construction noise from the buildings nearby when we were out on the terrace but that's city living! Maxwell Staff was exceptional throughout. The Pool Bar staff was awesome. (The Valet/Front Desk staff could use some customer service help.) We'll definitely be back and stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

David Alan

Liked: Cleanliness, property conditions & facilities
It was a great hotel to stay at. No regrets!
Stayed 6 nights in Apr 2025

4/10 Poor

Kari Ann Sharkey de Arantes, Alamo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The SoHo house seems to rented out thru Maxwell Residences. The concierge service thru Maxwell House was excellent but there was the worst service at the SoHo House. We were told to drink our whole bottle of water we brought up to the pool or they would not give us a towel. This comes the day after we spent $300 on our pool bill. We didn’t realise they only wanted us to buy their a van Water, which is fine if that is the policy, but they were very very rude about it. The last day the elevators were broken. No one bothered to try and help us with our bags down eight flights of steps, didn’t tell the cab driver that was waiting in the lobby that the elevators were down and we were at a different place. Everyone just looked at us and was rude and offered no help.
Stayed 6 nights in Apr 2025

8/10 Good

Jeffrey Thomas, Wichita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a corner unit on 7th floor. The unit was spotless, modern and provided everything needed. The rooftop infinite pool and bar setup on the 15th floor is world class with spectacular views looking over Zona Romantica and the ocean with a great wait staff. Plenty of sun or shade options around the pool. Can’t imagine a nicer rooftop setup anywhere! Easy walking distance to many restaurants, bars, shops and beach. The only negative is that road noise was so loud it made it impossible to relax and enjoy time on the beautiful patio outside our unit. Amazingly, road noise was almost non-existent around the rooftop pool and bar 8 stories above our unit. Our Concierge was very attentive and willing to help with anything needed.
Stayed 8 nights in Mar 2025

10/10 Excellent

JaKeith B., Elk Grove

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff were excellent. The location is in walking distance to shops, restaurants and the beach. I will be staying here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool area was awesome. Service was great view was spectacular.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really top notch
Stayed 7 nights in Mar 2025

10/10 Excellent

Tadeo

Stayed 1 night in Jan 2025

10/10 Excellent

carrol

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Hector

Stayed 3 nights in Mar 2025

10/10 Excellent

Scott, Boulder

Liked: Cleanliness, property conditions & facilities
Nice rooftop pool
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
The place was awesome. We had a view of the bay and lots of things were close. Staff was great. I highly recommend staying here
Stayed 9 nights in Feb 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, staff is friendly, beautiful property, roof top bar is soooo nice, definitely coming back
Stayed 6 nights in Mar 2025

4/10 Poor

Min Jung

Stayed 5 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
We absolutely loved our stay here! We will be back.
Stayed 3 nights in Mar 2025

8/10 Good

Joseph T

Liked: Cleanliness, amenities, property conditions & facilities
Great pool area with a full view of the city and mountains. Very walkable to restaurants, bars, shops, and the beach.
Stayed 5 nights in Feb 2025