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Occidental Nuevo Vallarta - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Occidental Nuevo Vallarta - All Inclusive

Hallway
3 outdoor pools, open 8 AM to 8 PM, pool loungers
Aerial view
Restaurant
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Paseo De Los Cocoteros No 18, Villa 8 Fraccionamiento Náutico, Nuevo Nayarit, NAY, 63732
  • Place, Paradise Plaza Shopping Center
    ‪3 min walk‬
  • Place, Vallarta Adventures
    ‪14 min walk‬
  • Place, Nayar Vidanta Golf
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Room (Level Luxury)

Free minibar, in-room safe, iron/ironing board, free WiFi

Royal Room (Level Luxury)

8.8 out of 10
Excellent
(25 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

8.0 out of 10
Very good
(54 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite (Royal Level)

Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Studio Suite (Royal Level)

  • 71 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

8.2 out of 10
Very good
(51 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.8 out of 10
Good
(150 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

Occidental Nuevo Vallarta - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Vallarta Adventures
At Occidental Nuevo Vallarta - All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the property's 5 restaurants.
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with laptop-compatible safes and complimentary bottled water. This Nuevo Nayarit property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Occidental Nuevo Vallarta - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Paradise Plaza Shopping Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • The 5 restaurants, poolside bar, and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and volleyball
  • Guests have great things to say about the restaurant and the beach
  • Just a 2-minute drive from Vallarta Adventures and a few minutes from Nayar Vidanta Golf
Occidental Nuevo Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Nuevo Vallarta - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a complimentary children's club, and multilingual staff are also featured at the family-friendly Occidental Nuevo Vallarta - All Inclusive. Free self parking is available.

This 4-star Nuevo Nayarit property is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Le Buffet - Onsite restaurant.
Los Olivos - Onsite restaurant. Reservations are required. Open select days.
Mariachi - Onsite restaurant. Reservations are required. Open select days.
Royal Level Restaurant - This restaurant overlooks the ocean. Open select days.
Tokyo - Onsite restaurant. Reservations are required. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Le Buffet
  • Los Olivos
  • Mariachi
  • Royal Level Restaurant
  • Tokyo

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 buildings
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants: Los Olivos, Le Buffet, Mariachi and Tokyo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Nuevo Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property

Occidental Nuevo Vallarta - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 727 out of 1550 reviews
Rating 8 - Good. 449 out of 1550 reviews
Rating 6 - Okay. 221 out of 1550 reviews
Rating 4 - Poor. 96 out of 1550 reviews
Rating 2 - Terrible. 57 out of 1550 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

2/10 Terrible

Dera Rose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had made 2 special requests for my mom and sister and both went absolutley horrible. We were promised via email that it would not be a problem but it nothing but. Really not happy at all
Stayed 10 nights in Aug 2025

8/10 Good

Sandra, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

2/10 Terrible

Anita

Stayed 7 nights in Aug 2025

10/10 Excellent

Brynn

Stayed 7 nights in Aug 2025

8/10 Good

Jose Martin

Stayed 6 nights in Aug 2025

10/10 Excellent

Martha

Stayed 7 nights in Aug 2025

8/10 Good

Robert, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

The worst service you could find in Nuevo Vallarta

We arrived early to check in, as a Hotels.com Gold member when possible the hotel will allow you to check in early, we did this in most hotels in the area, but they told us to comeback at 3:00pm to check in, so we had to leave and kill some time, we made it back at 3:20 to my surprise one of the receptionists told us that we had to wait another 20 minutes to check in, I was very upset, and who appeared to be the manager tried to help and allowed us to check in to one of the two rooms we booked and just wait for the second one to be ready! When we arrived at the room the air conditioner was on and it smelled like a dirty mop, literally! I had to open the balcony and the front doors, which was better than dealing with the smell. On the second day we went to the beach, which is the best we have found so far in Vallarta! We were thirsty so we asked for a glass to get water to one of the bartenders by the main pool and he told us they were closing and therefore he could not give us a glass! I could not believe it! Then I heard him say to another guest he could serve him only if he was a Royal member. Then a server gave us a hard time because we weren’t completely dry to enter the snack, informal, Mexican restaurant, but many other guests were in the same condition as us and already eating, there was not sign stating this! Also, when trying to get our cards for the used towels we were told to bring the towels to reception as proof instead since they didn’t have any cards Ridiculous
Stayed 4 nights in Aug 2025

6/10 Okay

Cristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is nice and clean my only concern is the beach too many debris and pieces of plastic around you guys please consider a clean every morning with a tractor the beach is beautiful only need take care after 10:00pm consider do something more after the show is nothing to do.
Stayed 5 nights in Aug 2025

8/10 Good

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a beautiful facility and it is a beautiful location, however the service from the staff leaves a lot to be desired & I feel like they should hire more people to keep the hotel clean at all times. When we went it wasn’t that busy and the facility was kind of dirty, I can only imagine how it gets when it’s really busy. But honestly that didn’t affect us to much. The staff’s attitude however, did.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maritza

Liked: Cleanliness
Stayed 5 nights in Aug 2025

2/10 Terrible

Davinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
It is the best place for a week stay. Convenient. Friendly as hell. If you are here for 3 days, you dont have to leave. Its all right here. We stayed a week and will definitely refer people to stay here. The Occidental is THE PLACE.
Stayed 7 nights in Aug 2025

8/10 Good

Xinh Thi

Stayed 4 nights in Aug 2025

10/10 Excellent

Florian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sillent
Stayed 6 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great choice for an all-inclusive resort. The staff were super friendly and helpful, and I would definitely go back.
Stayed 9 nights in Aug 2025

10/10 Excellent

Lorenzo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 4 nights in Aug 2025

10/10 Excellent

Aviva Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy that I chose this hotel. Food was great. Loved the pool and beach. Even though people always save sun chairs, we were always able to find some. Never had to wait in line for anything.Staff is lovely. Really enjoyed the Zumba class and games. The only issue I found was that room needs a bit of a refresh – it was falling apart. The tap on the sink was moving, the drawer was broken. But other than that, no complaints.
Stayed 7 nights in Aug 2025

10/10 Excellent

Galina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two weeks and could not have been happier with our experience. From the moment we arrived, the staff was incredibly attentive, friendly, and went out of their way to make us feel welcome. The rooms were spacious, spotless, and very comfortable, with beautiful touches that made us feel right at home. The amenities were fantastic — from the pool area to the relaxing common spaces, everything was well-maintained and thoughtfully designed. Dining was another highlight of our stay. Every meal was fresh, flavorful, and beautifully presented, with plenty of variety to keep things exciting throughout our stay. Overall, this hotel truly exceeded our expectations in every way. We highly recommend it to anyone visiting Puerto Vallarta and look forward to returning again soon!
Stayed 14 nights in Aug 2025

10/10 Excellent

Abeer Abbood, Alaa Muneer, Nour

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort ever! The staff were so friendly, the hotel and our room was very clean, there are so many activities to do both in and out of water, and the food at the buffet and restaurants is just perfection. The resort is not as touristy and it is more local with a lot of touches from Mexican culture. All of this only made our stay here more memorable and amazing.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dawn, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed that there were no palates on the beach at this resort. Not one ! All the umbrellas were saved around pool most mornings by 9 am even though very few people were actually sat on them.
Stayed 14 nights in Aug 2025

6/10 Okay

Javier

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Liked the hotel over all. The food was okay. Tokyo food and service was amazing and delicious and it was our favorite restaurant and the cook made it extra special for my birthday.
Stayed 4 nights in Aug 2025

8/10 Good

Roberto A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was from the resturant, the bar to the maid were exelent.
Stayed 6 nights in Aug 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel services was EXELLENT and the Food too.
Stayed 3 nights in Aug 2025