See all properties
Aparthotel

Pinnacle Resorts 180

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Pinnacle Resorts 180

Andrew Christian Skyhouse + Jacuzzi | Terrace/patio
Andrew Christian Penthouse + Jacuzzi | Living room
Andrew Christian Penthouse + Jacuzzi | Private kitchen
Penthouse, 2 Bedrooms, 2 Bathrooms, Partial Ocean View | Balcony view
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Pulpito 180, Amapas, Puerto Vallarta, JAL, 48399
  • Place, Olas Altas Street
    ‪1 min walk‬
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Luxury Suite, 1 Bedroom, Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe

Luxury Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bed Street/Partial Ocean View Suite

Terrace/patio

2 Bed Street/Partial Ocean View Suite

  • Partial ocean view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Luxury Condo, 2 Bedrooms, Ocean View

Luxury Condo, 2 Bedrooms, Ocean View | Terrace/patio

Luxury Condo, 2 Bedrooms, Ocean View

  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View

Terrace/patio

Luxury Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Andrew Christian Skyhouse + Jacuzzi

Andrew Christian Skyhouse + Jacuzzi | Terrace/patio

Andrew Christian Skyhouse + Jacuzzi

  • Ocean view
  • 114 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Romantic Terrace with POV

Balcony view

2 Bed Romantic Terrace with POV

  • Partial ocean view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Andrew Christian Penthouse + Jacuzzi

Andrew Christian Penthouse + Jacuzzi | Terrace/patio

Andrew Christian Penthouse + Jacuzzi

  • Partial ocean view
  • 119 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Andrew Christian Townhouse + Jacuzzi

Andrew Christian Townhouse + Jacuzzi | Terrace/patio

Andrew Christian Townhouse + Jacuzzi

  • Partial ocean view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Partial Ocean View Suite

Terrace/patio

2 Bed Partial Ocean View Suite

  • Partial ocean view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View

Terrace/patio

Luxury Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View

Terrace/patio

Luxury Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View

Terrace/patio

Luxury Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View, Corner

Balcony

Luxury Suite, 1 Bedroom, Ocean View, Corner

  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bed Ocean Front Corner Suite

Balcony

1 Bed Ocean Front Corner Suite

  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View

Terrace/patio

Luxury Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Ocean View

Luxury Suite, 1 Bedroom, Hot Tub, Ocean View

Luxury Suite, 1 Bedroom, Hot Tub, Ocean View

  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bed Street/Partial Ocean View Suite

Terrace/patio

2 Bed Street/Partial Ocean View Suite

  • Partial ocean view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Street/Partial Ocean View Suite

Terrace/patio

2 Bed Street/Partial Ocean View Suite

  • Partial ocean view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Partial Ocean View Suite

Terrace/patio

2 Bed Partial Ocean View Suite

  • Partial ocean view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Partial Ocean View Suite

Terrace/patio

2 Bed Partial Ocean View Suite

  • Partial ocean view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Partial Ocean View Suite

Terrace/patio

2 Bed Partial Ocean View Suite

  • Partial ocean view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Partial Ocean View Suite

Terrace/patio

2 Bed Partial Ocean View Suite

  • Partial ocean view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Ocean Front View Suite

Balcony view

2 Bed Ocean Front View Suite

  • Ocean view
  • 103 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Partial Ocean View Suite

2 Bed Partial Ocean View Suite

2 Bed Partial Ocean View Suite

  • Partial ocean view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Romantic Terrace with POV

Balcony view

2 Bed Romantic Terrace with POV

  • Partial ocean view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Romantic Terrace with POV

Balcony view

2 Bed Romantic Terrace with POV

  • Partial ocean view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Romantic Terrace with POV

Balcony view

2 Bed Romantic Terrace with POV

  • Partial ocean view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Ocean Front View Suite

Balcony view

2 Bed Ocean Front View Suite

  • Ocean view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Penthouse, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

Penthouse, 2 Bedrooms, 2 Bathrooms, Partial Ocean View | Balcony view

Penthouse, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

  • Partial sea view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Partial Ocean View Suite

Terrace/patio

2 Bed Partial Ocean View Suite

  • Partial ocean view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bed Street/Partial Ocean View Suite

Terrace/patio

2 Bed Street/Partial Ocean View Suite

  • Partial ocean view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

  • Partial sea view
  • 255 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

Similar properties

Standard Room, 1 King Bed, Ocean View (Petite Oceanview King)
The Tryst Puerto Vallarta LGBT Hotel
Romantic Zone
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.7 out of 5, Exceptional, 169 reviews
The price is €111
includes taxes & fees
2 Jul - 3 Jul
The Tryst Puerto Vallarta LGBT Hotel

About this property

Pinnacle Resorts 180

An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, massage/treatment rooms, and concierge services. Each apartment provides a kitchen with an oven, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Limited housekeeping is available.
Pinnacle Resorts 180 offers 30 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on weekdays only and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages and facials.
Our customers tell us they can't get enough of the room service at Pinnacle Resorts 180. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2014, this upscale aparthotel has 30 apartments on 7 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi
  • Free self parking
  • Enjoy ocean views while dining at Signature Lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Playa de los Muertos and 6 minutes by foot from Bay of Banderas
  • Cats and dogs welcome for free (restrictions apply)
Pinnacle Resorts 180 offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Spa services, multilingual staff, and tour/ticket assistance are also featured at Pinnacle Resorts 180. Self parking is free.

This 4-star Puerto Vallarta aparthotel is smoke free.

Signature Lounge - This lobby lounge is located by the pool. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • 2 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site self parking

Restaurants on site

  • Signature Lounge

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • A bar/lounge
  • A poolside bar
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 55-inch TV with satellite channels

Outdoor areas

  • Furnished balcony
  • Outdoor entertainment area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 11 kg per pet
  • Pets stay free
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: USD 100 per stay
  • One-time cleaning fee: USD 30

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In an entertainment district

Things to do

  • Gym
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 7 floors
  • Built in 2014
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pinnacle Signature
Signature Pinnacle
Signature Pinnacle Condo
Signature Pinnacle Condo Puerto Vallarta
Signature Pinnacle Puerto Vallarta
Resorts Pinnacle 180 Condo
Resorts Pinnacle 180 Puerto Vallarta
Resorts Pinnacle 180
Resorts Pinnacle 180 Aparthotel Puerto Vallarta
Resorts Pinnacle 180 Aparthotel
Signature by Pinnacle
Pinnacle Resorts 180 Aparthotel Puerto Vallarta
Pinnacle Resorts 180 Aparthotel
Pinnacle Resorts 180 Puerto Vallarta
Resorts by Pinnacle 180
Pinnacle Resorts 180 Aparthotel
Pinnacle Resorts 180 Puerto Vallarta
Pinnacle Resorts 180 Aparthotel Puerto Vallarta

Pinnacle Resorts 180 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 566 reviews
Rating 8 - Good. 78 out of 566 reviews
Rating 6 - Okay. 38 out of 566 reviews
Rating 4 - Poor. 21 out of 566 reviews
Rating 2 - Terrible. 20 out of 566 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend this hotel.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
Great property and location
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Barbara

Liked: Property conditions & facilities, communication
The nicest place we have ever stayed! Great location beautiful spacious accommodations, lovely gracious staff.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities, communication
Very nice establishment will definitely come back!!
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Randy j

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great views!
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property, close to the beach and dining options. Everyone is very friendly and just a great place to get away for a long or short vacation!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice view, pleasant staff, very accommodating
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always stay at Pinnacle because it is in a great location and has wonderful service
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have been coming to the Pinnacle properties for several years and have never been disappointed. The staff, the room and the atmosphere is just right for a relaxing PV vacation
Stayed 9 nights in May 2023
Verified

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location, well appointed condo/room, close to quite a bit in this section of town. Staff very helpful, pool was great!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Breathtaking view with very friendly employees and customer service!
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

kristi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the decor, the lounge, the pool needs to be heated!
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great luxury hotel with an amazing infinity bar pool, and breath taking views. Staff was courteous and helpful. Walking distance to the beach, restaurants, bars, clubs and other venues. Highly recommended👍
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, room comfort, communication

Just Stunning!!

This place! AMAZING! Just a few blocks from the beach, but the view is stunning! Very modern style and plenty of amenities to keep you busy if you don’t want to go out anywhere. The building is right in the center of Zona Romatico and it’s a great vibe! We loved our stayed and nightly recommend. We will be back!
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved this 2br unit. The property is great and the balcony is soooo nice. Only downside was the ac in the bedroom didn't work right. Other than that i would definately stay again. Hopefully soon!
Stayed 4 nights in Aug 2022
Verified

2/10 Terrible

Isabel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Horrible staff very rude and inhuman
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Tenesha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ok
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Ant and insect infestation in room
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Maryellen

Disliked: Amenities, property conditions & facilities
This property is in need of some maintenance and upkeep. Our air conditioning unit leaked our entire stay. Our sink clogged and wouldn't drain. Paint chipping off walls, etc. Many more examples that I could give.
Verified

6/10 Okay

Erika

Liked: Cleanliness
The only think I liked about this hotel was the penthouse where we stayed And the Guys in the bar downstairs were friendly and attentive. Dont expect to be checked in early. Pool water is cold. Front Desk Staff Rude. No Breakfast nothing special. Large deposit That wasn't put back in my credit card till the 9th day.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, communication
Infested with ants, bugs, insects. Told property but did nothing about it, until I kept complaining they sent a bag boy to the store to pick up bug spray and spray apartment. Declined a refund, or move to another room asked to pay difference if wanted room change.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Julia Marie

Liked: Cleanliness, property conditions & facilities, communication
The property itself is attractive and staff is friendly. A huge word of caution though! The tile floors in apt and patio are EXTREMELY slick, in part due to the high humidity/moisture in the air! Within the first 30 minutes in apt, I slipped stepping out of the jacuzzi (note: I am fit and was not under the influence of alcohol) and fractured my wrist in 2 places, had to get stitches on my forehead and sustained a mild concussion. Staff came to room and advised urgent care. I ended up hospitalized for the duration of our vacation. No offer for compensation was made by Pinnacle for the horrible experience. I understand accidents happen, but at the very least the owner of unit 506 should put up a cautionary sign and a handrail by the jacuzzi to avoid potential liability. I wouldn't want anyone's vacation in a lovely location to be ruined by an avoidable injury. That being said, MedAssist is within walking distance and all the nurses and physicians were very kind stabilizing me back to be able to return home. Pros: Clean, gorgeous views. Cons: No safety measures in place surrounding jacuzzi or attempt by Pinnacle to make compensation for this poor experience.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved Pinnacle 180. We had the perfect room with the best view! It’s in Zona Romantica but away from the noise. The hotel sits on a hill but has a free funicular to takes us to our hotel so we weren’t deterred to go out for something small like coffee, churros or ice cream. The Malecon was an easy walk away, ~ 5 minutes. The room has everything you need to cook a full spread if you like. Gresy was our housekeeper and did a fabulous job. Although I wish we had the option to decline washing our linens and towels daily. We come from drought-ridden California so we’re conscious about water conservation. We finally figured out we could just write a note in our broken Spanish. The infinity pool was refreshing although small, and had a beautiful view. Poolside drinks and food was excellent, loved the berry salad and taquitos!! The only downside was that the closest beach, Los Muertos, was not the most scenic and quite crowded but you can catch all the private boats and water taxis from the iconic pier to seeks other beaches and action elsewhere. Conchas Chinas beach was much more scenic and apparently if the water is calm, you’d be able to snorkel from there. Luckily, it’s a few Uber bucks away. If you’re looking to hang out at a large resort and plan to spend most of your time there, this is not really your place. To me, this hotel was a gorgeous place to relax, but also a great place to be near the restaurants and action! We’d rebook here in a heartbeat!
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

Mario

Liked: Cleanliness, room comfort

Equis, ni mal ni bien

El lugar está lindo pero por el precio creo hay mejores, tenía cosas fallando o maltratadas, te hacen dejar en efectivo o débito 8,000 pesos y si es débito te los liberan 2 días después, la alberca es pequeña
Stayed 1 night in Jul 2022
Verified

8/10 Good

Sandra Zuñiga

Liked: Cleanliness, amenities, property conditions & facilities
ME AGRADO EL LUGAR, MUY LIMPIO, FACIL DE ACCESAR Y UN LUGAR MUY TRANQUILO. NO ME GUSTO QUE CUANDO NO MENCIONAN ANTES DE RESERVAR QUE TIENES QUE DEJAR UN DEPOSITO POR UNA BUENA CANTIDAD $$ Y QUE LO VAYAN A REGRESAR HASTA 2 DIAS DESPUES DE DEJAR LA ESTANCIA.
Stayed 3 nights in Jul 2022