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Playa Los Arcos Resort & Spa All Inclusive

4.0 star property

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Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

3 outdoor pools
Spa
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.6 out of 10
Good
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single

Superior Single

7.4 out of 10
Good
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

3 outdoor pools
Playa Los Arcos Hotel Beach Resort & Spa
Romantic Zone
  • Pool
  • Spa
  • All-inclusive plans available
  • Kids’ pool
4.1 out of 5, Very good, 1,301 reviews
The price is €114
includes taxes & fees
3 Jun - 4 Jun
Playa Los Arcos Hotel Beach Resort & Spa

About this property

Playa Los Arcos Resort & Spa All Inclusive

Spend the day on Playa Los Arcos Resort & Spa All Inclusive's beach or relax by one of the hotel's 3 outdoor swimming pools.
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Our customers tell us they can't get enough of the helpful staff at Playa Los Arcos Resort & Spa All Inclusive. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 3 outdoor pools and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas
Some rates at Playa Los Arcos Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa All Inclusive and enjoy amenities like a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Puerto Vallarta hotel is smoke free.

Mi Pueblito - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
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Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
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Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 290 out of 750 reviews
Rating 8 - Good. 237 out of 750 reviews
Rating 6 - Okay. 114 out of 750 reviews
Rating 4 - Poor. 59 out of 750 reviews
Rating 2 - Terrible. 50 out of 750 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Garry

Travelled with partner
Liked: Cleanliness, amenities
Location is great. Rooms are clean. Food was excellent. Not expected was the bonus gift of special meals. They were excellent. One thing that could be improved on. Pool lounging chairs and tables are claimed (for the day) by some guests early in the morning. They claim them by putting their beach towels on the chairs, even though they are not there formuch of the day. This results in a shortage for all the other guests.
Stayed 14 nights in Jan 2026

10/10 Excellent

Kyla

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was wonderful. Perfect location to walk everywhere. Food was great. The staff are exceptional, so friendly and warm and accommodating. I would definitely go back
Stayed 11 nights in Jan 2026

10/10 Excellent

Diana Marisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very polite and courteous. Everything at the resort was clean. The buffet was 6/10, the hot table each day/night was great. Fresh fruit, coffee and orange juice in the morning was fantastic. Great location, on the beach and close to all amenities. Live music every night. Would stay here again!
Stayed 7 nights in Jan 2026

8/10 Good

Don Allan

Stayed 14 nights in Dec 2025

6/10 Okay

Tracy, San Antonio

Travelled with partner
Liked: Cleanliness
Staff was great, however everyday there was construction (extremely loud drilling/pounding) directly above our room. We would come in to escape afternoon heat and the noise was unbearable four of four days. We called front desk and got different responses each time?! However the location is great. Room was outdated and old and I think they have swamp coolers and not real air conditioning. It was okay with only the sheet and curtains drawn. Food was bland and same thing everyday but drinks were good if you ask for doubles and even after all that it was extremely inexpensive and probably will stay again but eat out much more and also ask to be moved next time if noisy. Again love the location and drinks and PV! It was beautiful and venders weren’t as pushy as Cancun!
Stayed 4 nights in Jan 2026

6/10 Okay

Jonathan

There were a lot of rules: wristband must be worn at all times; penalty for lost wristband; penalty for lost towel card; no outside friends/visitors allowed on property; one free “à la carte” meal but as soon as I made my reservation I was quickly reminded by the concierge not to be late for the meal. No joy. It felt like going back to middle school and not like a vacation. What part of this was fun? I’ll never go back. Furthermore, for the price I paid for an all-inclusive package (roughly USD 450/night) there should not be “tip jars” everywhere I turned. Even at the buffet, tips were requested; the towel guy had a tip jar; housekeeping wanted a tip; the bartender wanted a tip; the waiter who brought my beer to the pool; etc. Please pay your staff better or figure out how I can simply add a daily tip to my room bill; I don’t want to be hit up for a tip everywhere at an all-inclusive resort!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jose Roberto, Phoenix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was good, access to the beach was great, staff was amazing. Pool was never too busy. Drinks are good.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen, Palm Springs

Travelled with partner
Liked: Cleanliness, amenities
Our room looked out at the water from the back. We were there for 2 weeks. The room was. It the highlight of our trip. The food and staff and pools, beach are all amazing. The room was tight with two double beds. We spent a lot of time on the balcony overlooking the pools and beach.
Stayed 14 nights in Dec 2025

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and staff were friendly. Some issues with shower and hot water especially around 5 pm
Stayed 8 nights in Dec 2025

10/10 Excellent

Kimble, Brooklyn

Stayed 4 nights in Dec 2025

6/10 Okay

Sheri

Travelled with family
Disliked: Amenities, property conditions & facilities
The beds were Rick hard and the linen had tiny balls making it rough to sleep on. The food was terrible. Very disorganized staff on beach ie getting a lounger or umbrella. Front seat is a mess. Disorganized. Pool is always in the shade. I would never go back.
Stayed 7 nights in Dec 2025

6/10 Okay

Sharon

Liked: Staff & service, amenities
My room had a terrible musty smell, gave me a headache. No coffee machine, broken safe. Expensive for quality in rooms. The staff is attentive, good AC and direct assess to the beach is A++
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 8 nights in Oct 2025

10/10 Excellent

JESUS

Stayed 3 nights in Dec 2025

10/10 Excellent

Dixie Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had ground suite and husband i wheelchair and worked out fine except room to small with dresser for w/c to get by tobathroom so had to move furniture to allow chair to pass end of beds and one elevator was broken frequently to upper floors
Stayed 12 nights in Dec 2025

8/10 Good

Cyrena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was pretty good. Room was a little small. No sun in the pool was a down side for me. Friendly staff and very clean.
Stayed 7 nights in Dec 2025

8/10 Good

Joseph

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Second visit... great location, friendly staff. Great variability in condition of rooms, some in our group had beautiful and spacious recently remodeled rooms, other had smaller more basic rooms. Guacamole should be included as part of the all inclusive meal/drink package... Some elevator challenges most of our stay.
Stayed 6 nights in Dec 2025

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beach and pools were amazing. Buffet could use improvement !but overall was a fantastic stay
Stayed 10 nights in Dec 2025

8/10 Good

Angelica

Travelled with partner
Liked: Cleanliness
I’ve been going to this hotel for the past 7 years & like it very much. This year I decided to splurge & pay an additional $100 for an ocean view room—won’t do that again—the view was almost completely obstructed by their thatched restaurant building.
Won’t pay extra for an ocean view room next year
Stayed 8 nights in Nov 2025

2/10 Terrible

Meg

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not as described! Small, very out dated, only lighting was 2 night stand wall fixtures, no water pressure, no windows, loud, non-accommodating, lacks customer service, and basically left us feeling like we were completely scammed with our reservation!!! Horrible experience and we will never stay at this hotel again. Luckily we only stayed 2 nights.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Turtle 🐢 release
View from our balcony
Stayed 7 nights in Dec 2025

8/10 Good

Pamela

Travelled with partner, Travelled with group
The staff was awesome especially “Ricky” Ricardo. The food was good. Great choices, especially the order chefs. The room needed updating but it was comfortable and clean. We would come back and pick a different room.
View from the beach to the main restaurant
Sunset on the beach
View to the left
Lobby at Christmas time
Stayed 4 nights in Dec 2025

10/10 Excellent

Corrin

Travelled with group
Liked: Cleanliness
All of the staff were so attentive, kind and just lovely to interact with the whole week. Food was always an amazing selection with our all-inclusive package. Alfredo went above and beyond in dinner service for me and my friend every night, we were so happy to always have him as our server. The rooms aren’t anything modern or luxury but does the trick for sleeping! I appreciated the patio space when I need a quieter space. The superior rooms come with a huge patio with loungers and facing the sun.
Superior double room patio
Pool
Tables by the beach
Stayed 6 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Nov 2025

8/10 Good

Adam, Penticton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the shores and lack of coffee makers. Liked dining area and buffet.
Stayed 14 nights in Nov 2025