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Plaza Pelicanos Club Beach Resort All Inclusive

3.0 star property

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2 outdoor pools, pool umbrellas, pool loungers
Property grounds
Aerial view
Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

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Diego Rivera No.120, Zona Hotelera Las Glorias, Puerto Vallarta, JAL, 48330
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Plaza Caracol
    ‪7 min walk‬
  • Place, Playa Las Glorias
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room dining

Superior Twin Room

8.6 out of 10
Excellent
(9 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Size Bed

Superior King Size Bed

Superior King Size Bed

8.0 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(44 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Individually furnished, blackout curtains, bed sheets

Double Room Standard

  • 19 sq m
  • Sleeps 4

View all photos for Room Standard

Individually furnished, blackout curtains, bed sheets

Room Standard

  • 19 sq m
  • Sleeps 2

View all photos for Room Superior

Individually furnished, blackout curtains, bed sheets

Room Superior

  • 19 sq m
  • Sleeps 2

View all photos for Double Room Superior

Individually furnished, blackout curtains, bed sheets

Double Room Superior

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4

View all photos for Suite Superior

Individually furnished, blackout curtains, bed sheets

Suite Superior

  • 19 sq m
  • Sleeps 4

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Plaza Pelicanos Grand Beach Resort - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.8 out of 5, Good, 1,000 reviews
The price is €198
includes taxes & fees
5 Apr - 6 Apr
Plaza Pelicanos Grand Beach Resort - All Inclusive

About this property

Plaza Pelicanos Club Beach Resort All Inclusive

Spend the day on the nearby beach where you can enjoy volleyball. Then return to Plaza Pelicanos Club Beach Resort All Inclusive for a meal at one of the property's 3 restaurants.
Plaza Pelicanos Club Beach Resort All Inclusive offers 186 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Plaza Pelicanos Club Beach Resort All Inclusive. During your stay, you're just a quick walk from Hotel Zone Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, 2 poolside bars, and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, volleyball, and a playground
  • Just a 3-minute drive from Cruise Ship Terminal and a few minutes from Malecon
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Plaza Pelicanos Club Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with free beach club on site. Bring your whole family to Plaza Pelicanos Club Beach Resort All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a children's pool.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Puerto Vallarta property.

El Huerto - This buffet restaurant serves breakfast, lunch, and dinner.
Gaviotas Aqua Bar - Onsite bar. Open daily.
Caruso - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Flamingos Snack - Onsite restaurant. Open daily.
Tequilas Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Room service during certain hours

Land activities

Tennis
Volleyball
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Caruso
  • El Huerto
  • Flamingos Snack
  • Gaviotas Aqua Bar
  • Tequilas Bar

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Free children's club
  • Karaoke
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 650 per pet, per night, plus a one-time cleaning fee of MXN 500 and a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 650 per pet, per night plus MXN 500 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Plaza Pelicanos Club Beach
Plaza Pelicanos Club Beach Puerto Vallarta
Plaza Pelicanos Club Beach Resort All Inclusive
Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Club Resort
Plaza Pelicanos Club Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Club Beach All Inclusive
Plaza Pelicanos Inclusive Pue
Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta

Plaza Pelicanos Club Beach Resort All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 299 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 215 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Jaime

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Poor customer service at the front desk, everything else was great!
Stayed 2 nights in Dec 2025

4/10 Poor

Marcelino, tacoma

Disliked: Amenities, property conditions & facilities
The room is aglow
Stayed 3 nights in Dec 2025

8/10 Good

Miguel Angel

Stayed 2 nights in Dec 2025

2/10 Terrible

Janice Lorraine

Travelled with partner
Disliked: Property conditions & facilities
Room was cleaned well. Front desk and staff spoke NO to very good english. The food was ALWAYS cold. Was NOT told of various activities upon arrival, so learned 3-5 days later of things included. The music at the beach side was WAY TO LOUD, that we couldn't talk. We didn't know that the resort was cheaper for the Mexicans. There were ONLY MEXICANS at the resort. There was No security, as people would just walk off the beach into the pool area. The pool rules were never followed and when we complained, it fell on deaf ears, as they didn't speak ENGLISH. We didn't realize it was a Mexican resort!!! The noise in the evenings kept us awake will 1am. The room shower would not stay on and was fixed with black electrical tape. The wall lights over the night stands just hung off the walls. The sliding door would not either open or NOT lock. Everything seemed to be in disrepair. The toilet broke down for a day AND we had to have our Key cards reprogrammed daily as could NEVER get into our room. The buffet food was always cold. It was a total disaster and I would NEVER recommend anyone, even the homeless to stay. Waste of money.
Stayed 14 nights in Nov 2025

2/10 Terrible

Dave

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No maintenance is done at this property, they cater to locals and not “tourists” we had issues with no safe, on air conditioning in room, no working phone, dirty toilet, black mold, leaking water cooler (that didn’t cool the room) lights flickered due to wiring issues, major safety hazards .
Stayed 7 nights in Nov 2025

2/10 Terrible

IRVING

Stayed 7 nights in Nov 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, great hotel and friendly staff
Stayed 4 nights in Nov 2025

2/10 Terrible

Dina, Richland

Disliked: Cleanliness, property conditions & facilities
This hotel is old small and dirty. Pool’s dirty small. Walking distance to the beach. No food options. Don’t waste your money. Hotel for locals only
Stayed 11 nights in Oct 2025

2/10 Terrible

Valentina I

Disliked: Cleanliness, property conditions & facilities
The rooms small stinky. The hotel small and old. No where to spend time in the evening . Need to walk distance to the beach. Food terrible. Don’t waste your money please. This hotel for locals only. Staff ok. Pools small and dirty. To much people and only two pools. Beach dirty no where to sit.
Stayed 11 nights in Oct 2025

10/10 Excellent

Silvana

Stayed 3 nights in Sep 2025

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 2 nights in Aug 2025

2/10 Terrible

Lourdes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
En general las zonas sociales estaban muy bien, aseadas y ofrecían varios servicios. Muy buena atención y la comida. La habiatacion debería ser mejorada especialmente el baño y las almohadas eran muy pequeñas. El internet también debería funcionar en las habitaciones y no solo en el área común. Buena ubicación
Stayed 4 nights in Jul 2025

2/10 Terrible

Chandra Rachelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good amenity at this place, is the pool service staff and servers out there at the pool! I Will never stay there again, that place is horrible
Stayed 7 nights in Jul 2025

6/10 Okay

Martina

Travelled with group
The pictures were deceiving when we booked. A lot of photo's of the other resort. Rooms are dated, they smell musty most likely from how humid it is so it's understandable that there isn't much they can do about that. There's no mini fridges in rooms. Buffet was just ok, the specialty restaurant you needed to book in advance to eat there. When I booked my room I booked a King bed, when I checked in they were trying to give me two double beds. I told them that is not what I booked, they upgraded me. Pools, and grounds were kept nice. The staff were always kind and friendly. My group stayed for 5 days from June 27th, 2025. They don't mention that there is two resorts and to get to the beach you have to walk across the road to the other resort which isn't a big problem but just know you are not oceanside at this resort. There is no wifi in the rooms. We had wifi in our room but we were on ground level and had a suite that lead out to the pools. Other members of our party had backside hotel rooms on second floors and they had no wifi. There is no elevators, so if you are up on 4th be prepared to carry your luggage up those stairs. Kids ran up and down the halls all hours of the night. Housekeeping was good, they always made sure everything was fresh and changed for us. Our group ended up getting sick, we don't know if it was from the food or water. So just be mindful. You get what you pay for with the price. It's not totally bad, but it's not a higher end resort.
Stayed 5 nights in Jun 2025

2/10 Terrible

Claribel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel and had an incredibly disappointing experience. The room was excessively humid, which triggered my allergies severely. My throat was constantly itchy, and I had trouble sleeping due to the discomfort. The thermostat was broken, so I had no control over the temperature, and the phone in the room didn’t work either, making it extremely inconvenient to contact the front desk. I spoke to two general managers about the issues. Both assured me they would resolve the situation, but nothing was ever fixed. I asked to be moved to another room, but they denied my request, claiming the hotel was overbooked and no other rooms were available. This was by far the worst hotel experience I’ve had. The lack of accountability, poor maintenance, and disregard for guest comfort were unacceptable. I do not recommend this hotel to anyone.
Stayed 3 nights in Jul 2025

4/10 Poor

Kathryn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I upgraded to a king suite and they tried to give me a twin and blame Expedia. No info about the resort when checking in. 6 of the 7 of us all got very sick. Not sure if it was the pool or food. No recycling of anything. Not even in the rooms. The courtyard in the property was well maintained.
Stayed 5 nights in Jun 2025

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Same food every day, front desk rude and property very dirty
Stayed 3 nights in Jun 2025

6/10 Okay

Mishell

Travelled with family and small children
Liked: Cleanliness
The property itself is pretty good for the price. The food options are limited for breakfast, lunch and dinner and many times the same food is offered at all three meals. The pools are decent. Staff is friendly. We did have a planned power outage however the hotel staff let us know ahead of time. The Tequila bar is boring however. If you are looking to party this is probably not the best place. For the Carouse restaurant which is reservation only, make sure you are there right at 7am to make the reservation. This is a decent experience, three course dinner however don’t get the later reservations because they run out of some dishes.
Carouse Restaurant
Carouse Restaurant
Carouse Restaurant
Carouse Restaurant
Stayed 4 nights in Jun 2025

10/10 Excellent

PATRICIA OJEDA

Stayed 4 nights in Jun 2025

6/10 Okay

carolina

Travelled with family
Disliked: Property conditions & facilities
The rooms are super outdated. There is no rooms with Ocean views. You have to walk five minutes to the beach.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kathleen M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First off I have to say this review is going to be long. I came to the resort with my husband and two adult children. We stayed 7 nights and it was fantastic. Victor the front desk supervisor was kind and friendly and when we had an issue with our room he helped us get a new one. He made us feel comfortable and he was a wonderful kind man. Mauricio and Juan both work at the front desk and we're extremely helpful informative and all around just fantastic. We had two dinners at the reservation only restaurant where we met Carlos and Antonio. Talk about welcoming friendly people. We had great food, good conversation and they made us laugh. What a great experience. In the morning we had Raul often as our breakfast waiter, he was so helpful and kind, I don't think we could have been better taken care of anywhere else. In our first room we had Araceli as a house keeper and boy did she make our rooms comfy. In our second room we had Esther and she made sure I had all the coffee I needed and kept our room beautiful. We've been to Mexico multiple times and I have to say this is the best service we've ever had. The food all around was delicious the staff was amazing and the beach is right out the front door. The drinks were flowing and I highly recommend the bloody Marys at the pool bars. These guys know how to make you feel at home. We had massages and pedicures and a facial when we stayed also. If you want an amazing massage ask for Miss Linda or Angelica.
Stayed 7 nights in Jun 2025

6/10 Okay

Anthony

Stayed 6 nights in May 2025

10/10 Excellent

Tiffany Nicole

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I had so much fun in this resort. Yes it can look alittle outdated the rooms. But that was the least of my worries .I had clean sheets and my room was always left tidy. Me and my husband had a blast. Great food and music and the staff excellent service. Close to the beach. And I felt safe and the resort had great atmosphere. I would come here again.
Stayed 5 nights in May 2025

2/10 Terrible

Wilmer nahum Pineda

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in May 2025