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Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5 star property

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Photo gallery for Plaza Pelicanos Grand Beach Resort - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
One Bedroom Suite Ocean View | Terrace/patio
2 restaurants, breakfast, lunch, dinner served; pizza
Courtyard
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Jose Clemente Orozco 131, Zona Hotelera Norte, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Playa Las Glorias
    ‪9 min walk‬
  • Place, Malecon
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, blackout curtains, iron/ironing board

Standard Double Room

7.6 out of 10
Good
(31 reviews)
  • Garden view
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Room

Standard King Room

Standard King Room

7.4 out of 10
Good
(23 reviews)
  • Garden view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio with Kitchenette

Studio with Kitchenette

Studio with Kitchenette

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

In-room safe, blackout curtains, iron/ironing board

One Bedroom Suite

7.0 out of 10
Good
(6 reviews)
  • Garden view
  • 89 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite Ocean View

One Bedroom Suite Ocean View

One Bedroom Suite Ocean View

8.2 out of 10
Very good
(18 reviews)
  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Two Bedroom Family Suite Pool View

Two Bedroom Family Suite Pool View

Two Bedroom Family Suite Pool View

  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Two Bedroom Family Suite Ocean View

Two Bedroom Family Suite Ocean View

Two Bedroom Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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  • All-inclusive
  • Spa
  • Pet-friendly
3.6 out of 5, Good, 1,003 reviews
The price is €196
includes taxes & fees
4 Feb - 5 Feb
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About this property

Plaza Pelicanos Grand Beach Resort - All Inclusive

Family fun on the beach, with outdoor pool, near Malecon
Spend the day playing on the beach then return to dine at one of Plaza Pelicanos Grand Beach Resort - All Inclusive's 2 restaurants.
Plaza Pelicanos Grand Beach Resort - All Inclusive offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Plaza Pelicanos Grand Beach Resort - All Inclusive. During your stay, you're just a quick walk from Hotel Zone Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 2 restaurants, a swim-up bar, and a poolside bar
  • Take a swim in the outdoor pool
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a playground
  • Just a 1-minute drive from Bay of Banderas and a few minutes from Malecon
  • Cats and dogs welcome for a fee (restrictions apply)
Plaza Pelicanos Grand Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Plaza Pelicanos Grand Beach Resort - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.

Free breakfast is available daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a fitness center, and a rooftop terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Las Pergolas Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
La Flor de Calabaza - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Snacks Calandrias - Onsite family restaurant. Open daily.
Pizzeria - This restaurant specializes in pizza. Open daily.
Sky Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Flor de Calabaza
  • Las Pergolas Restaurant
  • Pizzeria
  • Sky Bar
  • Snacks Calandrias

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
Room service is available 7 AM - 6 PM.

Access methods

Staffed front desk

Pets

  • Pets: MXN 650 per pet, per night, plus a one-time cleaning fee of MXN 500 and a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 650 per pet, per night plus MXN 500 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Pelicanos Beach Resort
Pelicanos
Pelicanos Grand
Pelicanos Grand Beach Resort
Plaza Pelicanos Beach Resort
Plaza Pelicanos Grand
Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Puerto Vallarta
Plaza Pelicanos Grand Beach Resort
Plaza Pelicanos Grand Beach Resort Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Hotel
Plaza Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive
Plaza Pelicanos Grand Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach All Inclusive
Plaza Pelicanos Inclusive
Plaza Pelicanos Grand Beach Resort All Inclusive

Plaza Pelicanos Grand Beach Resort - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 326 out of 1003 reviews
Rating 8 - Good. 336 out of 1003 reviews
Rating 6 - Okay. 190 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Stayed 3 nights in Oct 2025

10/10 Excellent

Burton, Cerritos

Stayed 1 night in Oct 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Although we enjoyed our stay , we only found out at the end of our stay that we had access to the other Pelícanos resorts restaurants and amenities. Which would have given us more food and entertainment options throughout the week. I had requested a ground level room because my mother has mobility issues but because we had booked on Expedia they refused to respond to my request and upon arrival they had put us in a small room in the 2nd floor , far from the elevator. Astrid the Guest services manager, had other rooms to offer us but unfortunately they were all back facing with small decks . The rooms were not as pictured online and I learned later that the good rooms are only for timeshare owners. We found the food was quite bland and definitely catered to mainly locals with very few staff speaking fluent English. We don’t typically complain and enjoyed our week regardless but for the price of the all inclusive I didn’t believe that we received good value and often found the staff annoyed that we didn’t speak Spanish. The waiters actually tended to ignore us and the beach drink service was in my opinion terrible and at times rude. With over 25 year experience in hospitality and resort management, I will not be returning to the hotel due to the service of the restaurant and bar staff. The Lifeguard Johnathan as well as the server Lewis and the evening and daytime bellboys went above and beyond to make our stay great. Astrid at the Front desk was excellent as well.
Stayed 7 nights in Oct 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Amenities
Good wonderful peaple and staff
Stayed 3 nights in Oct 2025

4/10 Poor

Melanie

Disliked: Cleanliness, staff & service
For the amount of money we paid we expected better. In the states, this would’ve been a $60 hotel!! we paid over $200 for the one night stay. And we’re grateful we weren’t there any longer! Hardly anyone on staff spoke English, our toilet didn’t flush, sink fixtures, detached upon touching, the unit had a stove top, but not even a mini fridge or any utensils, plates, etc., to go along with it. Be all you can eat. Food buffet was only mediocre as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Josue

Stayed 3 nights in Sep 2025

10/10 Excellent

Miguel, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Erin M

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect besides wifi
Stayed 4 nights in Aug 2025

10/10 Excellent

shanial krishneel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Brenda

Liked: Cleanliness
We had a ball
Stayed 4 nights in Jul 2025

8/10 Good

Colby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Ulysses

Stayed 5 nights in Jun 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Pelicanos grand resort, dining room areas very friendly. definitely recommend it
Stayed 4 nights in Jul 2025

10/10 Excellent

Isamar Betsabe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was so beautiful and fun . Loved the unlimited drinks
Stayed 4 nights in Jul 2025

8/10 Good

Michelle, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with great food and great staff!
Stayed 6 nights in Jun 2025

6/10 Okay

Jason

Travelled with family
It was ok. Food was terrible, the same every day.
Stayed 7 nights in Jun 2025

2/10 Terrible

Julisa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Marta

Liked: Cleanliness, staff & service
Stayed 8 nights in Jun 2025

2/10 Terrible

Maria

Disliked: Amenities
Muy descuidado
Stayed 7 nights in Jun 2025

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here only one night before I left, for a better hotel experience. I would rate this hotel a 3 star. One big issue was the food. Even though my stay included meals, I was not impressed. Food served buffet style, always in the same restaurant, looked like college dorm food (gloppy). A high percentage of children, often unmanaged. Hotel is in need of severe renovation, in my opinion.
Stayed 14 nights in May 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alma Betsayda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Erlinda

Travelled with family
Liked: Amenities, property conditions & facilities
We loved this hotel, staff were very friendly I would definitely come back
Stayed 5 nights in May 2025

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall rating is a 2. The front desk staff members, serves, and men that help take your bag's were very friendly and helpful. Other than that everyone else had horrible customer service skills. The food was not the greatest, I ate out every night I was there due to the food not being good, food running out, and the small portions given. The view is amazing! But everything else wasn’t the greatest. The bathroom continued to clogged weather we used the shower, sink, or toilet. The bar tenders did not have the greatest service, due to the heat the ice was melting that was used in drinks and made the drinks watery very fast. I would have to be honest I will not be staying here again.
Stayed 2 nights in Jun 2025