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Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5 star property

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Photo gallery for Plaza Pelicanos Grand Beach Resort - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Courtyard
2 restaurants, breakfast, lunch, dinner served; pizza
On the beach, sun-loungers, beach umbrellas, beach towels
One Bedroom Suite Ocean View | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Parking included

Explore the area

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Jose Clemente Orozco 131, Zona Hotelera Norte, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Playa Las Glorias
    ‪9 min walk‬
  • Place, La Isla
    ‪19 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, blackout curtains, iron/ironing board

Standard Double Room

7.6 out of 10
Good
(31 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Room

Standard King Room

Standard King Room

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio with Kitchenette

A hotel room with two beds, a kitchenette, a dining area, and a balcony with a view of palm trees and buildings.

Studio with Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

In-room safe, blackout curtains, iron/ironing board

One Bedroom Suite

7.0 out of 10
Good
(6 reviews)
  • Mountain view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite Ocean View

One Bedroom Suite Ocean View

One Bedroom Suite Ocean View

8.4 out of 10
Very good
(19 reviews)
  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Two Bedroom Family Suite Pool View

Two Bedroom Family Suite Pool View

Two Bedroom Family Suite Pool View

  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Two Bedroom Family Suite Ocean View

Two Bedroom Family Suite Ocean View

Two Bedroom Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
Plaza Pelicanos Club Beach Resort All Inclusive
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  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
3.6 out of 5, Good, 1,001 reviews
The price is €199
includes taxes & fees
6 May - 7 May
Plaza Pelicanos Club Beach Resort All Inclusive

About this property

Plaza Pelicanos Grand Beach Resort - All Inclusive

Spend the day playing on the beach then return to dine at one of Plaza Pelicanos Grand Beach Resort - All Inclusive's 2 restaurants.
Plaza Pelicanos Grand Beach Resort - All Inclusive offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Plaza Pelicanos Grand Beach Resort - All Inclusive. During your stay, you're just a quick walk from Hotel Zone Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 2 restaurants, a swim-up bar, and a poolside bar
  • Take a swim in the outdoor pool
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a playground
  • Just a 1-minute drive from Bay of Banderas and a few minutes from Malecon
  • Cats and dogs welcome for a fee (restrictions apply)
Plaza Pelicanos Grand Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Plaza Pelicanos Grand Beach Resort - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.

Free breakfast is available daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a fitness center, and a rooftop terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Las Pergolas Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
La Flor de Calabaza - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Snacks Calandrias - Onsite family restaurant. Open daily.
Pizzeria - This restaurant specializes in pizza. Open daily.
Sky Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Flor de Calabaza
  • Las Pergolas Restaurant
  • Pizzeria
  • Sky Bar
  • Snacks Calandrias

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
Room service is available 7 AM - 6 PM.

Access methods

Staffed front desk

Pets

  • Pets: MXN 650 per pet, per night, plus a one-time cleaning fee of MXN 500 and a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 650 per pet, per night plus MXN 500 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Pelicanos Beach Resort
Pelicanos
Pelicanos Grand
Pelicanos Grand Beach Resort
Plaza Pelicanos Beach Resort
Plaza Pelicanos Grand
Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Puerto Vallarta
Plaza Pelicanos Grand Beach Resort
Plaza Pelicanos Grand Beach Resort Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Hotel
Plaza Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive
Plaza Pelicanos Grand Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach All Inclusive
Plaza Pelicanos Inclusive
Plaza Pelicanos Grand Beach Resort All Inclusive

Plaza Pelicanos Grand Beach Resort - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 332 out of 1002 reviews
Rating 8 - Good. 328 out of 1002 reviews
Rating 6 - Okay. 190 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great food, clean rooms... and a beautiful beach
Stayed 7 nights in Jan 2026

6/10 Okay

Dalton

Travelled with family
Disliked: Amenities, property conditions & facilities
Things were “ok”. Hot tub was out of order for over a week, only one elevator working and then it stopped for 1/2 day during our stay. Things around the resort feel a bit tired. Many of the staff were awesome.
Stayed 6 nights in Jan 2026

8/10 Good

Leonardo

Stayed 3 nights in Jan 2026

6/10 Okay

david

Travelled with partner
Liked: Cleanliness
The Staff was great, very friendly and helpful. Always had a smile. The resort location and beach front is great. The resort itself was clean but dated. The building and amenities were in need of an update 20 years ago.
Stayed 6 nights in Jan 2026

10/10 Excellent

Terry Susan

Liked: Cleanliness, amenities, property conditions & facilities
Yes everyone so wonderful
Stayed 7 nights in Jan 2026

10/10 Excellent

tim

Liked: Cleanliness, staff & service
Staff
Stayed 14 nights in Jan 2026

4/10 Poor

Maria

Stayed 2 nights in Jan 2026

6/10 Okay

Francisco

Liked: Cleanliness
Front desk not helpful, not committed to good costumer service
Stayed 1 night in Jan 2026

4/10 Poor

Mieka

Disliked: Cleanliness, amenities, property conditions & facilities
A plus -Restaurant staff were fantastic! Negatives…. The pool was disgustingly dirty-we didn’t swim after the first day Our room the toilet was leaking and smelled like mold. We switched to a different room. Still mildew smelling but not as strong. Front end staff were grumpy and unwelcoming All in all the hotel is run down. Looks like the plan is to tear it down and make it part of time share which they try and sign you onto right away. We will not return to this hotel
Stayed 2 nights in Jan 2026

2/10 Terrible

Luke

Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in my room. 6 in total, my room was 1115. I brought this up to the staff and they didn't seem to care. I only got moved the day before I left. Despite asking several times prior.
Stayed 9 nights in Dec 2025

8/10 Good

mark

Stayed 1 night in Jan 2026

8/10 Good

ALEXANDER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Each room we had reserved had its own quirks. Hotel needs major upgrading. Affordable for what you get. Staff and service was amazing. Spa treatment was amazing. Pool bar closed at 9 which then left the skylounge where no children under 18 were permitted. We were in there one evening and saw 3 children under age of 10. Then we tried to take our child and we were kicked out. Different rules for different people. It was an all round amazing experience and great vacation!
Stayed 7 nights in Dec 2025

10/10 Excellent

gerardo

Stayed 4 nights in Dec 2025

2/10 Terrible

Stacha Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated, unkempt areas, grounds aren’t kept up. A non smoking resort, yet cigarette butts everywhere. People smoking you mention it to staff they say you have to tell the front staff. Only 1 bar, 1 pool. Beach access is also not private it is public access. The public can also come buy drinks too. Which will get preferential treatment to the people staying there. I would look at other resorts if you can.
Stayed 6 nights in Dec 2025

2/10 Terrible

Sudhir

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s kind of Motel with price of resort.
Stayed 2 nights in Dec 2025

10/10 Excellent

Julio, Lake Forest

Stayed 5 nights in Dec 2025

8/10 Good

RANDY

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water in the shower
Stayed 4 nights in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms need up dating, pool and patio area needs to be pressure washed. Staff were polite and attentive
Stayed 8 nights in Dec 2025

2/10 Terrible

Patty and Mike

This showed up with our booking for 2 weeks in Feb. I was lead to believe I had not finished picking our room. Can you contact hotel and let them know this was a mistake. Have already spent 3700 and need another 220 dollar error. Please help!!!!!!
Stayed 1 night in Dec 2025

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 5 star resort, but, all the staff treat you as a 5 star guest. The staff from the front desk when you first arrive, the doning crew, all the bar staff, pool and Sky Bar, cleaning, housekeeping, gardener. Hope I didn't miss anyone, as every single person went out of their way to make it an exceptional vacation. Thank you.
Stayed 14 nights in Nov 2025

10/10 Excellent

MIRYAM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very friendly the service at the restaurant 10 /10 we love this hotel we will return ofcourse!!!
Stayed 3 nights in Nov 2025

8/10 Good

Andrea

Stayed 8 nights in Nov 2025

8/10 Good

Michel, Victoria

Stayed 14 nights in Nov 2025

6/10 Okay

Chase Alan

Stayed 5 nights in Nov 2025

2/10 Terrible

Rachelle

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff at the hotel were mostly nice and helpful. Front desk staff were rude and didnt care at. First hotel room had water pooring out of shower,toilet ran constantly unless you manually fixed it every time and air conditioning was so cold you froze and any adjustment did nothing, so they agreed to give us a different roomwhen shower ran out so bad it went into the hallway we told them and front desk said they will report it but did nothing. Entertainment is all in Spanish so you never know whats going on.front desk staff spoke to a family behind us in line in spanish pulling them ahead of us in line. The worst thing was is when they wanted 1000 pecos to keep our bracelets for 3 hours until we leave for our flight. At 11am they cut you loose or want more money in 20 yrs of traveling to Mexico no hotel has done this.Food is very good drinks terrible. Some staff are excellent and worth mentioning Omar, Angela, Maria and the omelet lady.
Stayed 8 nights in Nov 2025