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Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property

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Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Front of property
Aerial view
A spacious living area with a large window, a ceiling fan, a sofa, a coffee table, and a TV mounted on the wall.
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
Puerto Vallarta
  • Place, La Isla
    ‪3 min walk‬
  • Place, Plaza Caracol
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a TV, a ceiling fan, and a view of the outdoors.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A neatly made bed with a patterned quilt, a blue headboard, and two bedside lamps on wooden nightstands.

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Suite, 2 Double Beds

A hotel room with two beds, a ceiling fan, and a wooden wardrobe.

Superior Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Estandar King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Estandar King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Queen Bed

Pool

Suite, Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two beds, a ceiling fan, a framed picture on the wall, and a decorative wall piece with a crescent moon and text.

Standard Double Room

  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

A living room with a patterned sofa, a wooden coffee table, a ceiling fan, a TV on a wall-mounted shelf, and a kitchen area in the background.

Superior Suite, 1 King Bed

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Along with an outdoor pool, this aparthotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Each apartment offers free WiFi, a rainfall shower, and a TV with cable channels. Free newspapers, a ceiling fan, and a safe are among the other amenities that guests will find.
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Puerto de Luna Pet Friendly & Family Suites Hotel, you're just a quick walk from La Isla. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable aparthotel has 50 apartments on 6 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each apartment.
  • Each apartment offers cable TV, a rainfall shower, and free toiletries
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Malecon and a few minutes from Cruise Ship Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
Puerto de Luna Pet Friendly & Family Suites Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Puerto de Luna Pet Friendly & Family Suites Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Puerto Vallarta aparthotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 150 to 300 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: MXN 300 per pet per night
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 50 units
  • 6 floors
  • 7 buildings
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 5 2026 to June 30 2026 (dates subject to change):
  • Breakfast

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 251 out of 847 reviews
Rating 8 - Good. 305 out of 847 reviews
Rating 6 - Okay. 166 out of 847 reviews
Rating 4 - Poor. 69 out of 847 reviews
Rating 2 - Terrible. 56 out of 847 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Shelly

Liked: Cleanliness, check-in, communication, listing accuracy
Nice pool area, walking distance to restaurants and grocery stores, friendly people
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Room was definitely older but clean, spacious and we loved our king sized bed The pool was great. Restaurant on site very good
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Primitivo

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect Place , without all the craziness . More like an apt feel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, property conditions & facilities, communication
This was a very quiet, well-kept property with helpful staff.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Grounds are very relaxing. Staff very helpful. Rooms are generous. Wonderful. Place!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

elna

Liked: Cleanliness, amenities, communication
The staff was helpful and friendly. The hotel very clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Angelique

Liked: Cleanliness, amenities, communication
Very nice property. It’s older but clean and my king room was huge. Staff are helpful and friendly.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kerry

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spotless the grounds are beautiful and well kept. Great pool atea. The tedetaunt has a good selection and fabulous coffee. The ataff thete is exceptional.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great and AC worked very well. It was a peaceful stay and all the staff was wonderful. The bathroom shower was dirty with stains from its old age, that is the only issue we faced
Stayed 1 night in Dec 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location and nice pool area!
Stayed 10 nights in Feb 2023
Verified

8/10 Good

William

Liked: Cleanliness, check-in, listing accuracy
Didn’t know about airport shuttle.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities, communication
Is great to have pet friendly places to stay for vacation in Vallarta
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities, communication
We had a great visit!
Stayed 9 nights in Jan 2025
Verified

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, communication
the grounds were are very well maintained. more expensive than what we had planned
Stayed 21 nights in Jan 2026
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Big rooms with a kitchen and living room. AC. Nice pool. Good breakfast. Next to an amusement park, and noisy until 11:00pm. Staff very helpful and friendly.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Katiuska

Liked: Communication
Location is great
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities, communication
We love this quiet, peaceful and very pretty location.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent small place that is close to many restaurants and stores.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

M

Liked: Cleanliness, property conditions & facilities, communication
We had a great one night stay. Property was clean and safe and so welcoming for our two small dogs. Would definitely stay here again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

William Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Jr Suites are an awesome option.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loud at night
Stayed 3 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, check-in, communication
My only concern was you claimed pet friendly and listed a price. When we arrived I was charged an additional 300 pesos. I surprised as there was not mention of additional charges for pets at the time of booking
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Kerri

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
Was advised we would have to upgrade to a more expensive room as economy room max was one dog. Despite the hotel policy listings showing 2 digs and our staying in the same room one month previously the front desk clerk insisted we needed to upgrade. After a conversation with the manager we were ok to stay in economy.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities, communication
Pet friendly
Stayed 1 night in Jun 2025