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 Puerto Vallarta •1 Room
 Puerto Vallarta • 1 Room
Book online or call (01) 562 1066 Phone Number

Puerto de Luna Pet Friendly & Family Suites Hotel

3-star property
Blvd. Francisco Medina Ascencio No.2500, Puerto Vallarta, (01) 562 1066
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1.0 out of 5
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Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€60* Per night/room 5 Jun - 6 Jun

Superior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Puerto de Luna Pet Friendly & Family Suites Hotel, you're just a quick walk from La Isla. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This aparthotel has 50 apartments over 6 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each apartment.

  • Each apartment offers cable TV, a rainfall shower and a safe
  • Free WiFi
  • Free self-parking
  • Breakfast is offered for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Cruise Ship Terminal and a few minutes from Malecon
  • Cats and dogs welcome for a fee (restrictions apply)

Puerto de Luna Pet Friendly & Family Suites Hotel ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Puerto de Luna Pet Friendly & Family Suites Hotel

Couples (1)
1 out of 5

Unacceptable over due fees

The hotel itself was not so bad. But what I just hated was the fees to they charged us, with some (not all) very stupid personnel speaking - The Internet connection that is included is for 1 device (1 phone for example). If like us you have 5 devices counting your iPad, phones and computer, they will want to charge you 50 pesos more every 2 days. That's a shame for such hotel today, and then at least they change their communication to clearly indicate that in their ads. Saying that's a free internet connection for the room, is just a lie. - The hotel shows everywhere it's "Pet friendly". Yes, but they charge us 190 pesos per night for our dog that is a chihuahua..For a week there that made approximately 1700 pesos, something like 100€ for a dog of 2 kg! I understand they can be pets friendly at that price, that is much more rentable than renting rooms!! That's too expensive for that, and no website shows before renting they will charge you this price! - Our dog made its needs in the room one day on the ground, near the eiderdown of the bed. Well, finally I thought that was a good way to rentabilize the 100€ it paid for a week there, thinking that would be included in this price. That was not. They finally asked to charge us 100 pesos during the check-out for this wash. I just turned mad especially with the stupid receptionist (the only one I saw there to be honest as the others were friendly) who refused to listen anything saying "Asi es. Asi es.". I am happy to recommend not to go to this hotel if you can choose other ones. I bet most of the time you can find more nice ones (this one got old), cheap, and with honest prices, as I consider that one was definitely not. Nicolas

Posted by on 10 Jan 2015

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About the Puerto de Luna Pet Friendly & Family Suites Hotel

Location Blvd. Francisco Medina Ascencio No.2500, Puerto Vallarta, 48300

Property Features

A private beach is featured. Puerto de Luna Pet Friendly & Family Suites Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Puerto de Luna Pet Friendly & Family Suites Hotel. Self parking is free. Smoking is allowed in designated areas at this Puerto Vallarta aparthotel.

  • 50 guestrooms or units
  • 6 levels
  • 7 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking: Free self parking

Room Amenities

Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with a safe and free newspapers. Cable televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luna Suites Hotel
  • Puerto de Luna All Suites
  • Puerto Luna Hotel Puerto Vallarta
  • Puerto Luna Hotel
  • Puerto Luna Puerto Vallarta
  • Puerto Luna
  • Puerto de Luna Pet Friendly Family Suites Hotel
  • Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.