Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Front of property
In-room safe, blackout curtains, iron/ironing board, free WiFi
Outdoor pool, pool umbrellas, pool loungers
Standard Double Room | View from room
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
Puerto Vallarta
  • Place, La Isla
    ‪3 min walk‬
  • Place, Plaza Caracol
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Superior Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Double Room

  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Suite, 1 King Bed

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room Standard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

Quadruple Suite Junior

  • 67 sq m
  • Sleeps 4
  • Free Wi-Fi

Quadruple Suite Deluxe

  • 67 sq m
  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Along with an outdoor pool, this aparthotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Each apartment offers free WiFi, a rainfall shower, and a TV with cable channels. Free newspapers, a ceiling fan, and a safe are among the other amenities that guests will find.
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Puerto de Luna Pet Friendly & Family Suites Hotel, you're just a quick walk from La Isla. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable aparthotel has 50 apartments on 6 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each apartment.
  • Each apartment offers cable TV, a rainfall shower, and free newspapers
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Cruise Ship Terminal and a few minutes from Malecon
  • Cats and dogs welcome for a fee (restrictions apply)
Puerto de Luna Pet Friendly & Family Suites Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Puerto de Luna Pet Friendly & Family Suites Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Puerto Vallarta aparthotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 150 to 300 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: MXN 300 per pet per night
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 50 units
  • 6 floors
  • 7 buildings
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 5 2026 to June 30 2026 (dates subject to change):
  • Breakfast

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 248 out of 842 reviews
Rating 8 - Good. 304 out of 842 reviews
Rating 6 - Okay. 166 out of 842 reviews
Rating 4 - Poor. 69 out of 842 reviews
Rating 2 - Terrible. 55 out of 842 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loud at night
Stayed 3 nights in Feb 2026

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big rooms with a kitchen and living room. AC. Nice pool. Good breakfast. Next to an amusement park, and noisy until 11:00pm. Staff very helpful and friendly.
Stayed 2 nights in Feb 2026

8/10 Good

Rosemary, Kitimat

Liked: Cleanliness, amenities, property conditions & facilities
Room was definitely older but clean, spacious and we loved our king sized bed The pool was great. Restaurant on site very good
Stayed 14 nights in Jan 2026

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the grounds were are very well maintained. more expensive than what we had planned
Stayed 21 nights in Jan 2026

8/10 Good

Charmaine

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Grounds are very relaxing. Staff very helpful. Rooms are generous. Wonderful. Place!
Stayed 1 night in Jan 2026

10/10 Excellent

Sylvia, Cambridge

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless the grounds are beautiful and well kept. Great pool atea. The tedetaunt has a good selection and fabulous coffee. The ataff thete is exceptional.
Stayed 7 nights in Jan 2026

10/10 Excellent

Angelique

Liked: Cleanliness, amenities
Very nice property. It’s older but clean and my king room was huge. Staff are helpful and friendly.
Stayed 1 night in Jan 2026

6/10 Okay

Denis, Surrey

Stayed 14 nights in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is great and AC worked very well. It was a peaceful stay and all the staff was wonderful. The bathroom shower was dirty with stains from its old age, that is the only issue we faced
Stayed 1 night in Dec 2025

4/10 Poor

Scott

Disliked: Property conditions & facilities
This property is old and not updated in anyway. They use an ancient key system rather than the new pass card, which is also awkward. Was highly oriented towards pets which served us well. We enjoyed the food festival next-door.
Stayed 1 night in Jan 2026

6/10 Okay

Lynsey

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were spacious but the blankets had a funny smell to them (maybe from previous animas) We were also supposed to have free breakfast every morning but the staff said it was only for 1 morning which was disappointing. The restaurant was beautiful, good food but overpriced. Very friendly staff.
Stayed 5 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2025

8/10 Good

George

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Shelley

Liked: Cleanliness, property conditions & facilities
This was a very quiet, well-kept property with helpful staff.
Stayed 8 nights in Nov 2025

2/10 Terrible

Susan

Stayed 1 night in Nov 2025

10/10 Excellent

elna

Liked: Cleanliness, amenities
The staff was helpful and friendly. The hotel very clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Spencer

Travelled with pets
It was ok. Everything was just ok. The air conditioning didn’t work well so that made the whole stay uncomfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

William Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jr Suites are an awesome option.
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Pet friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, room comfort

Snowbirds on way back to Canada

It was great! Location perfect as we were next door to the Food Park. Just a few minutes to airport as well. They made our dog feel special, and gave us doggy bags. They also had treats for purchase. Rooms are very basic, no hair dryer but the bed was very comfortable and room was quiet!
Stayed 1 night in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, room comfort
Little green oasis in the middle of Puerto Vallarta. Great for people travelling with a dog. Only complaint is that the place is a little worn out in places, but price reflects this. Great little cafe on site. All staff are very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Ascencion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jackson

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Theressa

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025