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Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property

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Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Superior Suite, 2 Double Beds | View from room
Private kitchen
Front of property
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

View in a map
Puerto Vallarta
  • Place, La Isla
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Place, Cruise Ship Terminal
    ‪19 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 92 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room Standard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2

View all photos for Quadruple Suite Junior

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Quadruple Suite Junior

  • 67 sq m
  • Sleeps 4

View all photos for Quadruple Suite Deluxe

Private kitchen

Quadruple Suite Deluxe

  • 67 sq m
  • Sleeps 4

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About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Aparthotel with free parking, near Cruise Ship Terminal
Along with an outdoor pool, this aparthotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Each apartment offers free WiFi, a rainfall shower, and a TV with cable channels. Free newspapers, a ceiling fan, and a safe are among the other amenities that guests will find.
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Puerto de Luna Pet Friendly & Family Suites Hotel, you're just a quick walk from La Isla. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This aparthotel has 50 apartments on 6 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each apartment.
  • Each apartment offers cable TV, a rainfall shower, and a ceiling fan
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Cruise Ship Terminal and a few minutes from Malecon
  • Cats and dogs welcome for a fee (restrictions apply)
Puerto de Luna Pet Friendly & Family Suites Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Puerto de Luna Pet Friendly & Family Suites Hotel. Self parking is free.

Smoking is allowed in designated areas at this Puerto Vallarta aparthotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 150 to 300 per person

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 300 per pet per night

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 50 units
  • 6 floors
  • 7 buildings
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Reviews

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 226 out of 803 reviews
Rating 8 - Good. 293 out of 803 reviews
Rating 6 - Okay. 163 out of 803 reviews
Rating 4 - Poor. 67 out of 803 reviews
Rating 2 - Terrible. 54 out of 803 reviews

Reviews

6/10 Okay

Spencer

Travelled with pets
It was ok. Everything was just ok. The air conditioning didn’t work well so that made the whole stay uncomfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

William Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jr Suites are an awesome option.
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Pet friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, room comfort

Snowbirds on way back to Canada

It was great! Location perfect as we were next door to the Food Park. Just a few minutes to airport as well. They made our dog feel special, and gave us doggy bags. They also had treats for purchase. Rooms are very basic, no hair dryer but the bed was very comfortable and room was quiet!
Stayed 1 night in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, room comfort
Little green oasis in the middle of Puerto Vallarta. Great for people travelling with a dog. Only complaint is that the place is a little worn out in places, but price reflects this. Great little cafe on site. All staff are very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Ascencion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jackson

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Theressa

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

M

Liked: Cleanliness, property conditions & facilities
We had a great one night stay. Property was clean and safe and so welcoming for our two small dogs. Would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

hayley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

QING

Quiet and good!
Stayed 7 nights in Mar 2025

6/10 Okay

Janice

Liked: Cleanliness
Lots of dog barking. Room needs upgrading. Walkable to many reataurants shops grocery.
Stayed 7 nights in Mar 2025

8/10 Good

Teresa Clark, Wilmington

Stayed 2 nights in Feb 2025

8/10 Good

PAUL, GOLDEN

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalie

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was typical older mexican style but very clean, functional with good a/c. The grounds were beautifuly kept with a manucured botanical garden that I enjoyed everyday. The staff was very friendly and helpful. I would like to say thank you to Carlos for all his help. He was the best!
Stayed 7 nights in Feb 2025

8/10 Good

Jose

Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
It is like an oasis in a very noisey city.
Stayed 1 night in Feb 2025

10/10 Excellent

Xiomara, Bronx

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Quiet and quaint. Next to a good Food Park.
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
The setting and location and quality of the resort is very good. My family stayed there in March 2001 when it was a best western and caked the Punta de luna It was great to have recently stayed there and we plan on coming back next January Can you give me some background or history of the resort and how you have apportioned the rooms, eg long term rentals, short stay thank you Doug
Stayed 9 nights in Jan 2025

6/10 Okay

Sandra

Stayed 1 night in Nov 2024

8/10 Good

Kenia M.

Travelled with partner
Liked: Amenities
Nice gated hotel with plenty of restaurants and shops around it. It was nice to be able to park our car onsite. The garden and pool area was our favorite part along with the in house breakfast restaurant. The rooms were spacious and bed was comfortable. The one area of improvement would be the bathroom felt old and dark which created the illusion of it not being clean or tidy. Nothing that would stop us from staying here again. Overall it was a nice stay.
Stayed 3 nights in Jan 2025

8/10 Good

Dale, Vernon

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, landscaping and architecture, (no elevators!)
Stayed 1 night in Jan 2025

10/10 Excellent

GUSTAVO

Liked: Cleanliness, room comfort

Puerto de Luna es estar como en casa!!

I e never seen a hotel that would make you feel at home. For sure I'll be. Back to stay here a lot longer. Safe and close. To shopping malls.
Mapa de Puerto de Luna
Stayed 2 nights in Jan 2025