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Suites Plaza del Rio - Family Hotel Malecon Centro

2.5 star property

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Photo gallery for Suites Plaza del Rio - Family Hotel Malecon Centro

2 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Balcony view
In-room safe, iron/ironing board, bed sheets
Master Suite 2 recámaras con cocineta
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Hidalgo No.116, Zona Centro, Puerto Vallarta, JAL, 48300
  • Place, Church of Our Lady of Guadalupe
    ‪3 min walk‬
  • Place, Malecon
    ‪9 min walk‬
  • Place, Playa de los Muertos
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite con cocineta

In-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta

7.8 out of 10
Good
(9 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recámaras con cocineta

In-room safe, iron/ironing board, bed sheets

Master Suite 2 recámaras con cocineta

8.6 out of 10
Excellent
(4 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite con cocineta y balcón

In-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta y balcón

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recamaras con cocineta y Balcón

In-room safe, iron/ironing board, bed sheets

Master Suite 2 recamaras con cocineta y Balcón

8.4 out of 10
Very good
(9 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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About this property

Suites Plaza del Rio - Family Hotel Malecon Centro

This smoke-free hotel features 2 outdoor pools, a rooftop terrace, and coffee/tea in a common area. Additionally, 24-hour room service, a children's pool, and concierge services are onsite.
Suites Plaza del Rio - Family Hotel Malecon Centro offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include showers and complimentary toiletries. 32-inch LED televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Suites Plaza del Rio - Family Hotel Malecon Centro. During your stay, you'll be connected to a shopping center, and just a quick walk from Bay of Banderas. You'll find features like 2 outdoor pools, a rooftop terrace, and concierge services.
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Bay of Banderas and 10 minutes by foot from Malecon
Suites Plaza del Rio - Family Hotel Malecon Centro offers its guests 2 outdoor swimming pools and a children's pool. A rooftop terrace, a library, and tour/ticket assistance are also featured at Suites Plaza del Rio - Family Hotel Malecon Centro.

This Puerto Vallarta hotel is smoke free.

24-hour room service is available.

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Plaza del Rio - Family Hotel Malecon Centro

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 59 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suites Plaza Río
Suites Plaza Río Hotel
Suites Plaza Río Hotel Puerto Vallarta
Suites Plaza Río Puerto Vallarta
Suites Plaza Río Resort Puerto Vallarta
Suites Plaza Río Resort
Suites Plaza Río Puerto Valla
Suites Plaza del Río
Suites Plaza del Rio Family Hotel Malecon Centro
Suites Plaza del Rio - Family Hotel Malecon Centro Hotel

Suites Plaza del Rio - Family Hotel Malecon Centro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 136 out of 325 reviews
Rating 8 - Good. 104 out of 325 reviews
Rating 6 - Okay. 43 out of 325 reviews
Rating 4 - Poor. 22 out of 325 reviews
Rating 2 - Terrible. 20 out of 325 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jim

Liked: Cleanliness, staff & service
Good clean rooms, bed was very hard
Stayed 5 nights in Jan 2026

6/10 Okay

Mary

The roof garden was the best part of the hotel. I would stray there again for the enjoyment of the roof terrace. The staff were very nice and accommodating. Some features of the room and kitchen were worn down. The bathroom was clean and functional.
Stayed 7 nights in Jan 2026

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cons: room is very outdated and dark, closet was broken, bed was hard and pillows lumpy and old; the room smelt musty, and the A/C barely worked, it kept having an error code and only somewhat was cool if you close the bedroom door, but the kitchen/living room was hot and stuffy with no A/C. I was scared to use anything in the room because they have this waiver you must sign and damage deposit you must pay. You must wash your dishes or will be charged a fee on departure. The area around hotel did not feel safe at night, we did not realize that when walking home at 9pm in the dark after dinner. I was not pleased with what I expected from the advertisement photos and views compared to what we really got. Pros: room was clean, despite musty old smell. Roof top was pretty, the two Pools were small, the size of a hot tub, but nice. The view was decent, you could see the ocean from afar, and it was quiet at night and during the day. Hotel staff were friendly and helpful. Location is close to the ocean, melecon, and close to Romantica Zone, minus the noise. They will store your suitcases at the front desk complimentary which is nice.
Stayed 1 night in Jan 2026

6/10 Okay

Cheryl

Have stayed here many times.
Stayed 7 nights in Dec 2025

8/10 Good

Sebastian

Liked: Cleanliness, amenities
Friendly staff, great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness
Muy bonito el lugar
Stayed 8 nights in Dec 2025

10/10 Excellent

Robert Phillip Monroe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great, clean hotel, the suite was huge and stayed cool. The staff was great! I would recommend this place and return to stay here again.
Stayed 12 nights in Dec 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent, rooms were large and clean, and it’s in a perfect location. Only reason I gave it 4 stars instead of 5 is because it’s an older hotel and doesn’t have a large pool, just pools you can sit in. I would definitely stay again!
Stayed 7 nights in Dec 2025

8/10 Good

Keith

Travelled with family, Travelled with partner
Balcony loved it
Stayed 6 nights in Dec 2025

10/10 Excellent

Ismael

Stayed 2 nights in Dec 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2025

8/10 Good

Randall Allison

Liked: Cleanliness, amenities, property conditions & facilities
Location eas excellent, room was clean and functional. Enjoyed our stay, would return again
Stayed 10 nights in Nov 2025

10/10 Excellent

Christina

Stayed 4 nights in Nov 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and everything was in order. Love the location of this hotel and the staff are so friendly and helpful. Great roof top for sun tanning.
Stayed 7 nights in Nov 2025

6/10 Okay

Linda

Disliked: Cleanliness
Room needed an update. Old cabinets in the kitchen, pots and pans were scratched teflon bathroom vanity and tile were old and not clean. Space was nice, air conditioning worked well. Wifi only worked in kitchen area. Good location. Friendly staff. Would stay again if I could get a renovated room.
Stayed 8 nights in Nov 2025

6/10 Okay

Rohan Kumar Reddy

Liked: Staff & service
No breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location and roof top pool.
Stayed 4 nights in Nov 2025

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes but not balcony
Stayed 7 nights in Oct 2025

10/10 Excellent

Helene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean. The staff is very friendly and helpful.
Stayed 14 nights in Oct 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Esta muy bien ubicado y las suites son grandes. Solo las albercas no son albercas, son más bien como pequeños jacuzzis
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Horrible, uncomfortable beds and pillows. Living area and kitchen were so hot you couldn’t sit in there.
Stayed 4 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

6/10 Okay

larry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Fleming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As advertised
Stayed 7 nights in Jun 2025

8/10 Good

ISRAEL, AUCKLAND

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/C
Stayed 1 night in Jul 2025