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ZonaZ Boutique Hotel

3.5 star property

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Photo gallery for ZonaZ Boutique Hotel

A courtyard with a mural, outdoor seating, and a staircase.
Property video
A lounge area with a mural, lounge chairs, and a staircase.
A building with a balcony, potted plants, and flags.
A hotel room with a large bed, a wooden headboard, a small desk with a lamp, a chair, and a view of the outdoors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Olas Altas Street
    ‪1 min walk‬
  • Place, Playa de los Muertos
    ‪3 min walk‬
  • Place, Los Muertos Pier
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪19 min drive‬

Room options

View all photos for Premier Studio Suite, 1 King Bed, Private Pool, Courtyard View

Premier Studio Suite, 1 King Bed, Private Pool, Courtyard View | Terrace/patio

Premier Studio Suite, 1 King Bed, Private Pool, Courtyard View

10.0 out of 10
Exceptional
(18 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed, Balcony, Courtyard View

A hotel room with a bed, a sofa, a chair, a nightstand, and a wall-mounted lamp.

Deluxe Studio Suite, 1 King Bed, Balcony, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

ZonaZ Boutique Hotel

This smoke-free hotel features a full-service spa, an outdoor pool, and 4 beach bars. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services.
ZonaZ Boutique Hotel offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Puerto Vallarta hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 52-inch Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and in-room massages can be requested. Renovation of all guestrooms was completed in June 2025.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zona Z Spa & Wellness has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of ZonaZ Boutique Hotel's great location. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 4 beach bars and a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the coffee shop/cafe
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, aromatherapy, or body treatments at Zona Z Spa & Wellness
  • Amenities include a front-desk safe, conference space, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Playa de los Muertos and 6 minutes by foot from Bay of Banderas
  • Airport drop-off shuttle service available for a fee
ZonaZ Boutique Hotel offers its guests a full-service spa and an outdoor pool. There's a coffee shop/cafe on site. You can unwind with a drink at one of the 4 beach bars. WiFi is free in public spaces.

Event space at this hotel measures 155 square feet (14 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at ZonaZ Boutique Hotel. A shuttle from the hotel to the airport (available on request) is available for a fee.

This 3.5-star Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Airport drop-off shuttle (surcharge) from 9:00 AM to 6:00 PM on request

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 14 per person
  • 4 beach bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Art gallery
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 155 square feet of conference space
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • No lift
  • Tile flooring in room

More

  • Renovated guestrooms - June 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Mobile key entry
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: USD 39.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

The property charges 3.6 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 14.00 per person
  • Airport shuttle fee: USD 45.00 per room
  • Early check-in fee: USD 39.00 (subject to availability)
  • Late check-out fee: USD 69 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 11:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta

ZonaZ Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 161 out of 196 reviews
Rating 8 - Good. 27 out of 196 reviews
Rating 6 - Okay. 4 out of 196 reviews
Rating 4 - Poor. 2 out of 196 reviews
Rating 2 - Terrible. 2 out of 196 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dadrien

Liked: Cleanliness, staff & service, property conditions & facilities
My first time in Mexico and this was a great place to stay! It’s located in the heart of zona romantica and everything was within walking distance.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room in a pleasant part of town.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Wonderfull property, short walk to the main street and beach, yet a very quiet street. Small plunge pool and patio a nice, and the unit had a small kitchenette. I really enjoyed my stay and plan on returning next year.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Shan

Liked: Cleanliness, staff & service, property conditions & facilities
no breakfast anymore but it is a great location for the price point
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

pasquale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dmitry

Liked: Cleanliness, amenities, property conditions & facilities
Lovely small hotel. Very comfy bed and a having a balcony was great. Staff are very friendly and also let me checkout a bit later. Will stay again here. Oh and AC worked really well too!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

jaclyn

Liked: Cleanliness, staff & service
The room was very clean and modern. The front desk staff was very nice and helped us carry some luggage to our room.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

James C

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was clean and very well stocked. Location was amazing! Would love to come back.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and beautifully decorated. The hotel was charming and perfectly located between the beach and entertainment district. The staff was kind, helpful, and informative. I would highly recommend this quaint boutique to all travelers. Thank you for making my stay so memorable.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Quiet
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Tonali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super comfortable stay.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities
Overall, the hotel met all our needs. The location was nice and very walkable to all the things we needed. There was a great coffee shop around the corner which we started each day. The room was clean and equipped with what you need. The only complaint we had was that you could hear people walking in the street late at night.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

andrew A

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great! Super helpful and made great recommendations. Room was very clean. We would stay here again.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Be aware that you must be able to climb stairs.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice hotel. Would stay there again.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property and great location. Easy to walk to beach and restaurants.
Stayed 9 nights in Apr 2025
Verified review

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and quiet.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We loved our stay at ZonaZ. There was hardly anyone at the hotel, or at least it felt that way. Very relaxing. Loved the spa services available. Great location, as long as you don’t mind a few stairs.
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price a lovely hotel with a good size room in a quieter part of town with easy access to beach - hope to come back
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Traveled with a group of friends and they stayed at a hotel twice the price of the ZonaZ both located within steps of each other. I prefer the boutique nature of hotels such as ZonaZ as it has all the amenities that I need without overdoing it with things I don't need or want in a hotel stay. Great location, clean room, and feeling of security is what I need and exactly what ZonaZ provided.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay close to what we wanted and a nice quite location for restful sleep.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

JD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We would definitely come again.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything just walking distance, do recommend! So unique I really enjoyed our stay.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Mohamed Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

MARCUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and staff! Would stay there again for sure. Great beds, clean room, nice quiet hotel close to the beach!
Stayed 5 nights in Feb 2023