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Hotel Volcano

3.5 star property

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Photo gallery for Hotel Volcano

Front of property
Lobby sitting area
Sun deck
Superior Triple Room, Ocean View | View from room
Superior Room, 2 Double Beds, Ocean View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ave. Antonio Gil y Flamencos, Puerto Villamil, Isabela
  • Puerto Villamil Beach
    ‪4 min walk‬
  • El Embarcadero Pier
    ‪18 min walk‬
  • Concha de Perla Nature Park
    ‪19 min walk‬
  • José de Villamil Airport (IBB)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

  • 22 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Triple Room, Ocean View

Superior Triple Room, Ocean View

Superior Triple Room, Ocean View

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Volcano

Hotel with free breakfast, steps from Galápagos National Park
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and laundry facilities. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, tour/ticket assistance, a communal living room, and a front-desk safe are onsite.
Hotel Volcano offers 10 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Memory foam beds feature down comforters and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include showers with rainfall showerheads. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
During your stay at Hotel Volcano, you're just a quick walk from Galápagos National Park. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Steps from Galápagos National Park and 4 minutes by foot from Puerto Villamil Beach
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Volcano.

This 3.5-star Puerto Villamil hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 9 AM. The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 6:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Volcano Puerto Villamil
Volcano Puerto Villamil
Hotel Volcano Hotel
Hotel Volcano Puerto Villamil
Hotel Volcano Hotel Puerto Villamil

Hotel Volcano Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 52 reviews
Rating 8 - Good. 10 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very peaceful

We were greeted with a welcome drink and lovely service. The staff was kind, helpful whenever we needed them, and welcoming. A very peaceful island! We could hear the ocean waves from our room
Stayed 2 nights in Jan 2025

10/10 Excellent

Marek

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Within Steps of Beach

Very clean hotel, spacious rooms, decent bathrooms with shower. Our rooms on the third floor overlooked street below and had great view of the ocean. There is a nice common patio on the second floor. Made-to-order breakfast was included. In center of town, near all tour meeting spots, restaurants etc. Good value.
Stayed 2 nights in Jul 2024

10/10 Excellent

grace, Quito

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 5 nights in Mar 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach

Hotel Volcano is in a great location close to shopping, food, and the beach. We had a lovely stay here and the included breakfast was great. We had some difficulty booking from outside the country though. Even through I booked through hotels.com, they made me call and pay with my card by phone which I didn’t feel comfortable with. In the end everything worked out but I booked through hotels.com to avoid putting my card info out there.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeremy

Stayed 3 nights in Jan 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was cloae to everything. They do a good job of keeping everything very clean. It was a good deal and nice to have the pool to relax by.
Stayed 3 nights in Sep 2023

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax. Everything was close by and walkable. Clean room and great breakfast.

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay but a hiccup

Great stay and friendly staff however I did have one hiccup. I got the correct charge on my credit card for three nights, but also have an extra $60 charge that I don’t.understand where it came from. Tried contacting them via email and have not heard back.
Stayed 3 nights in Jul 2022

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel with wonderful beach view

This is a very nice hotel which is conveniently located to restaurants and shops as while as the beach. The air conditioning was a plus for very hot days, but the windows and beach views were wonderful. The staff was very helpful and friendly. We would highly recommend this hotel and would definitely return.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist, Elizabeth, was amazing. They offered cool towels & juice upon arrival. Room was very clean, quiet, good a/c. Free breakfast included everyday, they even packed a to-go breakfast on our last day as we left before breakfast started. Good location within walking distance to everything.
Stayed 3 nights in Feb 2020

6/10 Okay

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities

Goods and bads

Wonderful, warm welcome by Sofia, who gave us good tips and helped with some special requests. Less impressed by the boy at reception the day after, who scolded us for using their cold towels to freshen up. Room well appointed but noisy from the cooling units outside our window. Overall was expecting more for the price paid (90$)
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a nice stay

We want to give Alex at the front desk a thumbs up!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible, and the reception and kitchen staff were so helpful and friendly and polite. The rooms are as lovely as they look in the management pictures. And the location is good too!!
Stayed 2 nights in Nov 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

This hotel was the best hotel I stayed at on my whole trip. Everything was great except no wifi on my floor. When I arrived, I was told there was only wifi on the first and second floor. My room was on the third floor. The wifi in the hotel is really bad although after talking to others, wifi is just bad on the islands. The staff were very friendly and the view from my room was great (pic below). The breakfast was good and the staff was concerned that I would miss breakfast on my last day so they packed a breakfast for me to go and had it waiting for me when I left at 5 AM. The location was great too.
Stayed 2 nights in Oct 2019

10/10 Excellent

AC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Breakfast was perfect. Place is very new and clean.
Stayed 2 nights in Jul 2019

8/10 Good

Natalia, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice spacious and clean rooms. Simple, but have everything you need on the Island. The stuff was very helpful and friendly.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel close to the beach. The friendliness and helpfulness of the manager and all the staff at reception was brilliant Would thoroughly reccomend!
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
It was extremely close to the beach, which was excellent for convenience, and the staff was quite helpful. However, it was not as clean or high quality as other hotels in the Galapagos.
Stayed 1 night in Mar 2019

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on Isabela Island, at the opposite end of town from the airport so close to beach and walks. Great staff, all friendly and helpful. Good breakfast.
Stayed 3 nights in Jan 2019

10/10 Excellent

Josse, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, sublime breakfast, incredibly helpful staff.
Stayed 2 nights in Jan 2019

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service Plus

Stayed 1 night in Jan 2019

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful!

Hotel Volcano is a beautiful property in Isabela. The hotel is located just outside of the main road, with a beach about 1/16 mile away. The staff is lovely, especially the kitchen staff. Very friendly and service oriented. The rooms are bright and airy. I would love to go back.
Stayed 5 nights in Sep 2018