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West Hotel

3.0 star property

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Photo gallery for West Hotel

A hotel room with two beds, a wooden floor, a brick accent wall, a wooden door, and a mirror.
A bathroom with a white sink, a mirror with a decorative frame, a glass shower enclosure, and a towel rack.
A compact kitchen with a wooden countertop, a coffee machine, and a hanging coat rack.
Front of property – evening/night
A parking garage with multiple cars, including a white SUV and a black sedan, and visible parking bay numbers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
No.41, Renai Rd, Puli, Nantou County, 54542
  • Place, Lungnan Natural Lacquerware Museum
    ‪4 min walk‬
  • Place, Puli Town Night Market
    ‪7 min walk‬
  • Place, Puli Brewery Factory
    ‪8 min walk‬
  • Airport, Taichung (RMQ)
    ‪96 min drive‬

Room options

View all photos for Business Twin Room

A hotel room with two beds, a desk, and a chair.

Business Twin Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Elite Quadruple Room, 2 Double Beds

Premium bedding, free minibar, desk, laptop workspace

Elite Quadruple Room, 2 Double Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Elite Double Room, 1 King Bed

A bathroom with a white sink, a mirror with a decorative frame, a glass shower enclosure, and a towel rack.

Elite Double Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Quadruple Room, No Windows

A hotel room with two beds, a wooden floor, a brick accent wall, a wooden door, and a mirror.

Economy Quadruple Room, No Windows

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Premium bedding, free minibar, desk, laptop workspace

Deluxe Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, free minibar, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of a building.

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

West Hotel

This hotel features self parking, coffee/tea in a common area, and tour/ticket assistance. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a TV in a common area and a reception hall. Housekeeping is available on request.
West Hotel offers 36 accommodations with free minibar items and complimentary bottled water. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at West Hotel, you're just a quick walk from Lungnan Natural Lacquerware Museum. Features include free WiFi in public areas and a free manager's reception, plus breakfast (surcharge). Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include an elevator, coffee/tea in a common area, and TV in a common area
  • Steps from Lungnan Natural Lacquerware Museum and 6 minutes by foot from Puli Brewery Factory
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
A free manager's reception is offered daily. Public spaces have free WiFi. West Hotel also features tour/ticket assistance, coffee/tea in a common area, and shopping on site. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Puli hotel.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (TWD 200 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: TWD 299 for adults and TWD 299 for children
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 5 buildings
  • 5 floors
  • Baroque architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: TWD 499 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately TWD 299 for adults and TWD 299 for children
  • Uncovered self parking fee: TWD 200 per day
  • Pet fee: TWD 499 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Hotel Puli
West Puli
West Hotel Puli
West Hotel Hotel
West Hotel Hotel Puli

West Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 130 reviews
Rating 8 - Good. 56 out of 130 reviews
Rating 6 - Okay. 17 out of 130 reviews
Rating 4 - Poor. 3 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Mingte

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was first assigned to a room that was totally not cleaned at all. Further, one of 2 keys did not work at all. Later they switched me to another room which was fine and thank them. But again, for the new room, one of 2 keys did not work again.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Chui Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，房間整體整潔，空間足夠
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

茂松

Liked: Cleanliness, staff & service, amenities
客房清潔乾淨，員工服務態度很好
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sung Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
以價格來說，這樣的環境真的很棒了
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Min-Hui

Disliked: Staff & service
如晚入住請先跟飯店人員確認 櫃台服務人員11點下班 採自行房卡進出 走廊地毯很髒 房內算乾淨 位置佳
Stayed 1 night in Oct 2025
Verified

8/10 Good

RIKA

Liked: Cleanliness, property conditions & facilities
ひとり旅だったので、あれこれ煩くなくて良かったです。
Stayed 2 nights in Sep 2025
Verified

8/10 Good

YU-CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推薦的旅店

地點適中，價錢合理，CP值還不錯
Stayed 1 night in Jul 2025
Verified

8/10 Good

YU-JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雙人房蠻寬敞的，床也特別大，感覺是雙床房併成的！蠻乾淨的！
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Chao-Ling

Disliked: Room comfort
木板隔間.隔壁的電視.談話聲音.聲聲入耳. 停車費要收200元.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

SIN-MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

五星級的旅館

很棒，還協助升等，以後有機會還會再來
Stayed 2 nights in May 2022
Verified

10/10 Excellent

DUEN SHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

初次在埔里住宿就有絕佳體驗

建築還很新，清潔也無問題，空間也頗為寬敞。而最大優勢是位置，其距離所有長程客運最近的站牌僅約百公尺，隔個路口即是全家。往後只要價格不漲太多，都會是去埔里住宿的首選。
Stayed 1 night in May 2022
Verified

8/10 Good

栩茵

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務親切

櫃檯服務人員態度親切，停車需付費，沒有先說明，房間很大，位於埔里市區，對面有全家便利商店很方便。
Stayed 1 night in Feb 2022
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
整體來說還好，只是加熱水壺沒得插電不會過電⋯
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Mirco

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
位置熱鬧，房間乾淨，員工親切 但房間隔音差，隔壁住了有一群孩子的家庭， 快把房子給拆了，跟櫃台反應也未獲改善。
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蚊子很多，住一晚滿腳包
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for a quick stay but rough around the edges

For a simple one night stay it was fine -- the lady at the front counter was nice, the bed was comfortable, and parking was convenient. But, some negative: 1. sound-proofing was bad even by hotel standards, 2. there were no towels in my room when I checked in. Had to notify the front desk. 3. the only hotel I've ever seen without a power outlet near the bed. Even with a 10 ft charging cable I wasn't able to charge my phone overnight while having it within reach.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

振豪

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
店員親切 基本設施都不錯 唯一小缺點就是走廊地毯可能有人打翻飲料 有點污漬 不過不是房間內 影響不大 其他都很好
Stayed 1 night in Sep 2021
Verified

8/10 Good

TUNG YANG

Liked: Staff & service, property conditions & facilities

軟硬體皆可再加強

住宿停車要額外付費，這點網路上未說明清楚！大廳包含洗手間都有蚊子飛舞！早餐內容需要加強！但床非常好睡！
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Hsin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯

房間整潔舒適、人員從櫃檯到房務都很親切，隔音效果不錯睡的很好，附近很多好吃的很方便，寵物友善，房價合理，有機會下次還會再來住。
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
經濟實惠的小型旅館，櫃檯小姐很友善，整齊乾淨，房間大；房間隔音不太好，廁所抽風機聲音很大
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

chih hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨又舒適
Stayed 1 night in Jan 2021
Verified

8/10 Good

輔祥

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

乾淨、舒適、交通便利。
Stayed 1 night in Nov 2020
Verified

8/10 Good

Chin Hui

Liked: Cleanliness, room comfort

整體評價

旅館大廳非常悶熱，有蚊子 服務人員也不熟悉業務的樣子， 入住手續等了非常久的時間才確認。 房間還算整潔，空間也不小。 早餐時間非常晚，八點才開始， 早出門的我們根本沒辦法吃早餐。
Stayed 1 night in Oct 2020
Verified

8/10 Good

Tao

Liked: Staff & service, amenities, property conditions & facilities
早餐好吃，地理位置佳。
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cp值高
Stayed 1 night in Sep 2020