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Phoenix Hotel

3.0 star property

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Photo gallery for Phoenix Hotel

Exterior detail
Daily local cuisine breakfast for a fee
Lobby
Front of property – evening/night
Deluxe Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Room service

Explore the area

View in a map
S No 81/1, 500 Mtrs ahead of ABC farms, Koregaon Park, Pune, Maharashtra, 411001
  • Place, Nitesh Hub
    ‪6 min walk‬
  • Place, ABC farms
    ‪12 min walk‬
  • Place, Trump Towers
    ‪9 min drive‬
  • Airport, Pune (PNQ-Lohegaon)
    ‪19 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Semi Deluxe Room

Semi Deluxe Room

Semi Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Phoenix Hotel

This smoke-free hotel features a restaurant, a 24-hour front desk, and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a porter/bellhop, and a front-desk safe are onsite.
Phoenix Hotel offers 31 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Cable television is provided. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Phoenix Hotel, you're just a quick walk from Nitesh Hub. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and a multilingual staff
  • Onsite recreation includes a playground
  • Within a 15-minute walk of Nitesh Hub and ABC farms
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Phoenix Hotel also features multilingual staff, a garden, and room service (during limited hours). Free self parking is available.

This 3-star Pune hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 10:30 AM.
Phoenix Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:30 AM for a fee: INR 500 for adults and INR 500 for children
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Phoenix Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1120 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately INR 500 for adults and INR 500 for children
  • Rollaway bed fee: INR 1120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that PAN cards are not accepted as identification at this property.
Only hotel guests are allowed access to guestrooms and outsiders are strictly prohibited.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Phoenix Hotel Pune
Phoenix Pune
Phoenix Hotel Pune
Phoenix Hotel Hotel
Phoenix Hotel Hotel Pune

Phoenix Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 27 reviews
Rating 8 - Good. 11 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very dirty , sheets had old stains no wiFi Very noisy
Stayed 1 night in Aug 2019
Verified

8/10 Good

Rajesh

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and nice service...If you like to see natural area surrounding hotel with nice landscape, you will love this hotel.The hotel website at orbitz says breakfast included but when check out it charged seperately at time of check out was surprise.
Stayed 3 nights in Jan 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic management

Pathetic management
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Worst Hotel Guest Policy Ever in the World

This is the worst hotel that I have ever been to based on their strict policy. Will never recommend this hotel. It's one of the worst experience where you feel hopeless. Arrogant behavior of the management.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Vijaya

Disliked: Cleanliness

Below average hotel

Wifi is horrible and there is a 500mb limit for a day and you have to ask for wifi password everyday as it expires in 24hrs. Very unsatisfied with wifi. Room cleaning is horrible. You have to push them to do room cleaning.
Verified

4/10 Poor

Peter

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Keep Looking

Rude staff. Hotel attempts to charge for everything, especially bookings already paid for (such as those made through Hotels.com). Nothing (good) makes this property stand out.
Verified

4/10 Poor

Suresh K

Disliked: Cleanliness, property conditions & facilities, room comfort
Was hopeless in nutshell. Dirty and full with mosquitoes. The wash room experience is the worst possible. The staff is courteous and it is pity that the hotel has lot of scope for improvements and yet looks like it is abandoned.
Verified

10/10 Excellent

Karran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

Had an amazing experience would definitely visit again
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Geht so

Etwas abseits gelegen, dafuer aber ruhig. Das Personal war recht freundlich aber alles ist schon etwas abgefackelt und leider auch nicht sehr sauber.
Verified

8/10 Good

Srikanth SESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great business hotel

comfortable
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good service

great experience
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable

good business hotel
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable

comfortable
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable stay

good
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

comfortable
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best business class hotel

comfortable & enjoyable
Verified

8/10 Good

Srikanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable business class hotel

overall good experience
Verified

4/10 Poor

Ed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dissatisfied

The room was untidy and smelly. Staff was disrespectful and distant.
Verified

6/10 Okay

Richard

Liked: Staff & service
Disliked: Room comfort

Not bad for the price

Having looked at the website I thought I had discovered an excellent deal. As it turned out the price reflected the hotel quite well. Parts of the hotel were in great condition but other parts - loose sockets, old appliances, dust, bad beds - let it down. I stayed two nights and the room wasn't turned over which surprised me. Having said all that the breakfast was very good and the staff were very helpful.
Verified

10/10 Excellent

Raghava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great business hotel

I was very impressed by this hotel given the price. It's in a decent location close to the airport and some shopping malls. With a 1 km walk you can get to some really good restaurants. The hotel doesn't have a bar, but Hard Rock Cafe and Stone Water Grill are closeby. The breakfast is good, rooms are clean and staff are very friendly. Would definitely stay again - as I was visiting on business. There is a shuttle to and from the airpot which was expensive, make alternative arrangements if you can.
Verified

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, with very peaceful and quite surrounding. Great Breakfast. Only complain is no lift. ;)
Verified

8/10 Good

Chandrakanth

Liked: Cleanliness, staff & service, room comfort

Hotel Phoenix - Reasonable pricing & good value

I had to visit the IT township of Magarpatta City for a day's visit and reached Pune the previous evening. I was on a shoe-string budget and looking up the rates as well as facilities in the hotels in Pune a couple of weeks before my visit, I found the facilities described at Phoenix were right up there with the best. But the rate was quite low. I was a bit apprehensive if the descriptions would match the reality, especially considering the low rate quoted on hotels.com (rate equivalent to low-budget hotels) I read through other reviews and found that Phoenix is a fairly new property and I decided to take the chance and confirmed my booking. And, I should say, I was pleasantly surprised with the overall experience. The room size was quite large with a wall-mounted big screen LCD TV and an enormous king-size bed. Even the bathroom was large in size with an inbuilt geyser. The room service for dinner was excellent and so was the quality of food - especially since I ordered close to midnight. They even have complimentary wi-fi - a boon for business travellers. As I entered the room, The only jarring note was the electrical master switch in the room that was not switching on even when I inserted the room card key (smart card) in the slot. I figured that it could be a loose connection somewhere and jammed a small piece of plastic behind the card when inserting. Bingo! it switched on. I had no problems after that having figured out how it worked ;-) The room rate was inclusive of breakfast and the in-house restaurant was cozy enough with a nice breakfast spread the next morning - including a number of fresh fruits, parathas, south indian and continental choices along with milk-shakes and fresh fruit juices. I had an early breakfast and relaxed in my room till 11 am with the day's newspaper that was delivered to the room. A relaxed shower and then watching the highlights of the world cup cricket on TV took up the next hour and I was ready to check out at 12:00 noon to leave for my destination at Magarpatta. Overall a pleasant & value-for-money experience. The staff are courteous, efficient and unobtrusive. I would recommend this for anyone (for leisure or business) who's visiting central or eastern part of Pune (and not looking for 5-star facilities - I would rate them 3-star). Another plus is that they have a counter at the airport and all the taxi drivers know the place. So, no trouble finding the hotel in the middle of the night, even for a newbie to the city of Pune.
Verified

10/10 Excellent

Balachandra

Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort