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Casona Puno

3.0 star property

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Reception
Exterior
Standard Suite, City View | Living area
Classic Quadruple Room

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Jr. Puno, 280, Puno, Puno, 21001
  • Place, Puno Plaza de Armas
    ‪2 min walk‬
  • Place, Puno Central Market
    ‪2 min walk‬
  • Place, Puno Cathedral
    ‪3 min walk‬
  • Airport, Juliaca (JUL-Inca Manco Capac Intl.)
    ‪126 min drive‬

Room options

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, City View

Classic Double Room, City View

Classic Double Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Large Single Bed

View all photos for Standard Suite, City View

Standard Suite, City View

Standard Suite, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About this property

Casona Puno

Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Casona Puno offers 30 accommodations with safes and hair dryers. 42-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

During your stay at Casona Puno, you're just a quick walk from Puno Plaza de Armas. You'll find features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Puno Plaza de Armas and Puno Central Market
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Casona Puno also features tour/ticket assistance, coffee/tea in a common area, and concierge services. A shuttle from the airport to the hotel (available on request) is available for a fee.

This 3-star Puno hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 8:30 AM. The hotel hosts a free manager's reception daily.
Casona Puno has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to 9:30 AM; USD 4 per night; reservations required
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 25

Things to do

  • TV in common areas

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Dining table
  • Meal delivery service

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casona Puno

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person
  • Airport shuttle fee per child: USD 10 (from 3 to 18 years old)
  • Nearby parking fee: USD 4 per night (1640 ft away; open 6:00 AM to 9:30 AM)
  • Hosted evening meal: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Casona Puno offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9397
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Casona Puno Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Ana

Stayed 1 night in Mar 2026

10/10 Excellent

anne-marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel, located very close to Plaza d’Armas. All the staff members are very nice, helpful and friendly except for one lady with glasses, who works the reception in the evening. She was rude, always on her phone and acted like we were disturbing her. She even told me not to get was from the dining area even if the other receptionist in the morning said I could help myself. Other than this employee the others were so helpful. They even made me a breakfast box to go as I had to leave on an early morning excursion at 5:00 am.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarith

Stayed 1 night in Jan 2026

10/10 Excellent

Rajat

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was good and very helpful staffs.
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities
buena ubicación, limpio y seguro
Stayed 2 nights in Feb 2026