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Hotel Cielo y Selva

2.5 star property

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Photo gallery for Hotel Cielo y Selva

Exterior
Family Tent, Pool Access, Beachfront
Cabin, Private Bathroom, Beach View
Outdoor pool
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Tulum - Punta Allen, KM 42, Punta Allen, QROO, 77768
  • Sian Ka'an Biosphere Reserve
    ‪1 min walk‬
  • Punta Allen Park
    ‪9 min walk‬
  • Sol Caribe Beach
    ‪25 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪177 min drive‬

Room options

View all photos for Family Tent, Pool Access, Beachfront

Family Tent, Pool Access, Beachfront

Family Tent, Pool Access, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Private Bathroom, Beach View

Room, Private Bathroom, Beach View

Room, Private Bathroom, Beach View

  • 23 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Private Bathroom, Beach View

Cabin, Private Bathroom, Beach View

Cabin, Private Bathroom, Beach View

  • 23 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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4.0 out of 5, Very good, 2 reviews
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About this property

Hotel Cielo y Selva

Beachside hotel with outdoor pool
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and a picnic area. Housekeeping is available on request.
Hotel Cielo y Selva offers 14 accommodations. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Cielo y Selva, you're just a quick walk from Sian Ka'an Biosphere Reserve. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes a playground and bike rentals
  • Steps from Sian Ka'an Biosphere Reserve
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Cielo y Selva. Self parking is free.

Smoking is allowed in designated areas at this Punta Allen hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Hotel Cielo y Selva has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 9 2025 to October 30 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Cielo y Selva

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Cielo y Selva Hotel
Hotel Cielo y Selva Punta Allen
Hotel Cielo y Selva Hotel Punta Allen