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Estancia Rio de Los Ciervos

3.0 star property

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Photo gallery for Estancia Rio de Los Ciervos

Front of property
Double Room
Front of property
Food court
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Km. 5.5 y Medio sur Rio de los ciervos, Office: Jose Nogueira No. 1255, Punta Arenas, Magallanes, 6200000
  • Place, Port of Punta Arenas
    ‪6 min drive‬
  • Place, Palacio Sara Braun
    ‪7 min drive‬
  • Place, Cathedral of Punta Arenas
    ‪7 min drive‬
  • Airport, Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪35 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Estancia Rio de Los Ciervos

A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, laundry facilities, and tour/ticket assistance.
Estancia Rio de Los Ciervos offers 7 accommodations, which are accessible via exterior corridors and feature designer toiletries and complimentary toiletries. Each accommodation is individually furnished and decorated. This Punta Arenas hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include separate bathtubs and showers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Estancia Rio de Los Ciervos, you'll be close to Port of Punta Arenas. You'll find features like free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free full breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Just a 5-minute drive from Port of Punta Arenas and a few minutes from Costanera del Estrecho
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Estancia Rio de Los Ciervos. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Estancia Rio de Los Ciervos was completed in July 2025.

This 3-star Punta Arenas hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 10 AM.
Estancia Rio de Los Ciervos has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • 2 steps to reach entrance
  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1920
  • Renovated entire property - July 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 12:30 AM and 6:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 7 and October 15.

Access methods

Front desk (limited hours)

Pets

  • Pets: CLP 20000 per pet, per day, plus a one-time cleaning fee of CLP 10000
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CLP 30000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 20000 per pet, per day plus CLP 10000 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 12:30 AM and 6:30 AM
  • Crib (infant bed) fee: CLP 30000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 10:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Estancia Rio de Los Ciervos
Estancia Rio de Los Ciervos Hotel
Estancia Rio de Los Ciervos Hotel Punta Arenas
Estancia Rio de Los Ciervos Punta Arenas
Estancia Rio Los Ciervos Hotel Punta Arenas
Estancia Rio Los Ciervos Hotel
Estancia Rio Los Ciervos Punta Arenas
Estancia Rio Los Ciervos
Estancia Rio de Los Ciervos Hotel
Estancia Rio de Los Ciervos Punta Arenas
Estancia Rio de Los Ciervos Hotel Punta Arenas

Estancia Rio de Los Ciervos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Cozy, clean and friendly step into history!
Stayed 3 nights in Jan 2026

10/10 Excellent

zhiwei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
After leaving this hotel, I stayed at The Singular Patagonia, which is even more luxurious. By comparison, the service at Estancia Río de los Ciervos is outstanding. All staff members are attentive, genuinely helpful, and proactive in solving problems. Every staff member seems happy and truly welcoming, making you feel appreciated as a guest on vacation. You can also book a penguin tour directly through the hotel at a very reasonable price.
Stayed 3 nights in Dec 2025

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a very quiet little hotel just outside Punta Arenas. It seems like it's an old house that was converted. The floors are squeaky but everything else is very quiet. When we checked in we weren't given a key--in fact, a key was never mentioned, so we figured this was more of a BnB-type of place and we never locked our door. When we checked out we found out we were supposed to receive a key but since we didn't have any problems we laughed it off. The staff is extremely nice and went out of their way to accommodate us. I would stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at that property . The staff , Gladis and Matias were so warm, doing everything they could to make our stay comfortable. It felt very authentic, more like a bed and breakfast, country living .They did cook us a wonderful lunch. We loved the setting quiet under beautiful old trees , however if you do not have a rental car you may prefer to stay more in town . The room was spacious, clean and the bed was confortable. The bathroom needs updating .
Stayed 1 night in Nov 2023

10/10 Excellent

LoannNic, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Chile for my boyfriend and I. We travelled almost 25 hours and the first thing we wanted to do is to check into our hotel as soon as we landed in Punta Arenas. We didn’t have any high expectations at the time but as soon as we walked in we felt so welcomed and warm. Tho it was a very nice short stay, we reallly enjoyed our stay. Our host Carlos was awesome! A beautiful home in a nice beautiful location. Rooms are very clean. Breakfast was nice. Definitely recommend!!! If you plan to see the penguins, the owner apparently has a boat that could take you there.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff (Carlos) was extremely helpful

We had a great stay thanks to Carlos, the administrator. Even the Hotel was 10 mins away from the city center, Carlos made a big difference helping plan our trip. He woke up and called car rentals and tour agencies to find the best deal for us.
Stayed 1 night in Dec 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun with a Capital F

We had the best time here! They made us so welcome we couldn't resist dancing spontaneousy to the 80s music they were playing at breakfast. Great quiet, homey feeling, everything you need and easy to park! we had parking issues in town and this is no small situation. Carlos and Gladys are the best! go have fun - unforgettable!
Stayed 1 night in Oct 2018

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country hotel near Punta Arenas

Beautiful place in a wonderful location outside Punta Arenas, Chile. The staff is wonderful, and the food is great.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but hard to find. Do not use google map

This is a nice hotel, a mansion that has been turned into a hotel, so it has a lot of character. The staff tries their best to make you comfortable. However, it is not near the city center and there is nothing to do nearby and no restaurants nearby as well. The main problem is that it is hard to call a taxi because the drivers get lost not knowing where the hotel is.
Stayed 2 nights in Dec 2017

8/10 Good

Hooman

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Short stay, unforgettable memories.

It was a nice short stay with an incredibly attentive and helpful staff, especially Carlos. The hotel is more like a bed and breakfast that could use some significant improvements and updates but did not get in the way of our stay. Overall, we were very happy with our time there.

8/10 Good

Maecelo, Richardson, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice secluded location, quaint, very friendly staf

I was welcomed by friendly staff. All my needs were satisfied

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Estancia taken over by the large city

It is a unique place but it probably is worthwhile mentioning that d/t the large expansion of the surrounding city this is not an 'estancia' in the classic sense but rather an antique hotel in the middle of the city.

10/10 Excellent

Joyce, San Francisco, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love!!

We were in Chile for 2 weeks and this was by far the most hospitable stay. The host was SO incredibly friendly and thoughtful. We arrived at almost 1 am and he dispensed with the checkin process bc he knew we were exhausted, letting us take care of registration the next day. When we returned from our outing the next afternoon, we were greeted with such an enthusiastic hello as if we were long lost friends. We felt so welcomed here - really felt like home. This hotel is about 3 miles outside of the main town of Punta Arenas. I loved it - no noise from traffic or people. We actually walked there from town one afternoon and it was a lovely walk along the waterfront. Only about $4000 Chilean pesos if you want to take a cab. The food is only so-so, but doesn't matter too much since there is so much great food in town. Highly recommend La Marmita for a great lunch or dinner in Punta Arenas. I can't recommend Estancia Rio De Los Ciervos enough- if I am ever back in Punta Arenas I will definitely stay there.

10/10 Excellent

Brian, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Ambience at Los Ciervos

I loved the old world nature of the hostel. Breakfast ,dining and entrance are all tastefully decorated ,along with older type wooden furniture. Service was friendly and good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bed and breakfast

Great atmosphere, definitely a bed and breakfast type of setting. The owners have many pictures/memorabilia of their heritage. Great to walk around the house to view. It was one of the best complimentary breakfasts we have had in south America. Only a few minutes drive from the touristy section o punta arenas. Beds/rooms very clean and Internet was great. They didn't understand much English but were very friendly and patient with our broken Spanish! We stayed for dinner one night, it was delicious but it was quite pricey so be careful and ask for the price beforehand.

8/10 Good

David, Sydney NSW, Australia

Kind of a hunting lodge

Disadvantages: it's a long way from food, town or airport; staff don't have a lot of English. Advantages: interesting decor; pretty area; staff are helpful.

6/10 Okay

Adrian, Shanghai, China

Liked: Cleanliness, staff & service

A 1930's Hunting Lodge

This reminded me of a "hunting lodge" with rifles hanging on wooded walls and antiquities for the 1930's displayed around the hotel. Staff were warm and friendly and made our stay welcome. One note the hotel requested cash on arrival as their Expedia account was not working. This caused concern and wondered whether others had a similar experience? Overall we stayed during peak season and found this hotel a reasonable option to downtown and suggest couples or a family are best suited.

8/10 Good

francisca e

Travelled with family
Liked: Cleanliness, staff & service
Estuvo muy bien son muy amables se esfuerzan en dar un muy buen servicio y está muy bonito el inmueble solo que los baños no corresponden con lo que cobran ; salvo eso todo o demás la ubicación y el desayuno muy bien.
Stayed 2 nights in Jan 2026

8/10 Good

Alma, Maracay, Venezuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel! Super comfortable! The attention is great. Delicious breakfasts and dinners. My family and I had a very good time at this hotel. I recommend this property to every one who comes to Punta Arenas.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Stayed 5 nights in Feb 2022

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk gammel herskabsvilla i unik stand

Fantastisk gammel herskabsvilla i unik stand. Med originale våben, genstande og fotos på væggene. Store og enormt hyggelige værelser med badekar. Dejlig opholds og spisestue. MEGET venligt personale. Atmosfære i topklasse. Absolut anbefalelsesværdigt sted i udkanten af byen.
Opholdsstue
Opholdsstue
Stayed 2 nights in Nov 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service

Pas d’ambiance

Estancia vide...même si l’hôte est très sympathique, le rapport qualité/prix n’est pas extraordinaire. Excentré, voiture obligatoire. Petit dej sommaire. Je pense qu’on peut trouver mieux à Punta Arenas même si les hotels de la ville semblent chers.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local agradável, pessoal simpático, bom atendimento e preços razoáveis. Tem a opção de jantar no hotel. O café da manhã é continental. Bom.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si vous aimez la chasse, bienvenu

Très belle estancia, mobilier et décoration d'époque avec exposition d'articles de chasse. Très bon petit déjeuner. Un peu excentré (voiture obligatoire, mais on s'y attend)
Stayed 2 nights in Nov 2018