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Hotel Ilaia

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Ilaia

Living area
Exterior
Superior Double or Twin Room
Free daily full breakfast
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes
  • Plaza Munoz Gamero
    ‪11 min walk‬
  • Punta Arenas Cemetery
    ‪17 min walk‬
  • Port of Punta Arenas
    ‪2 min drive‬
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Basic Double Room | In-room dining

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room

  • City view
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Ilaia

Hotel in Punta Arenas with free breakfast and a 24-hour front desk
Dry cleaning, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Ilaia offers 8 accommodations with hair dryers and blackout drapes/curtains. This Punta Arenas hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Hotel Ilaia. During your stay, you're just a quick walk from Cerro la Cruz Viewpoint. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry and luggage storage
  • Within a 15-minute walk of Cerro la Cruz Viewpoint and Palacio Sara Braun
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This 3-star Punta Arenas hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas

Hotel Ilaia Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 61 out of 71 reviews
Rating 8 - Good. 7 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people make you feel so comfortable. More like visiting a friends large a5econd home than staying in a hotel. Felt like i was being treated to breakfast by my mother (until my wife reminded me that we may be older than her). Everyone cares. Basic service - no TV etc and a bit rustic. $3us uber to downtown. Near the lookout and a great restaurant also with views (where we enjoyed a fabulous dinner). Book your stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff. Lovely room. View balcony great!
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and large clean rooms.

The lady in the lobby was fluent in English and she was incredibly nice and friendly. She showed us to our room and showed us free coffee, tea and mini-muffins available 24-hours a day. There is a lovely lobby on the first floor and a charming sitting area on the top floor with a stunning view of the town.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Punta Arenas

Excellent service and value.wouod highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kris, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean room and great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
Stayed 1 night in Dec 2024

10/10 Excellent

Ratna

Liked: Staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and so calm.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and helpful staff. The sunroom that offers a panoramic view of Punta Arenas is great!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Basic room
Stayed 3 nights in Nov 2024

10/10 Excellent

Beth

Liked: Staff & service, property conditions & facilities
Very friendly staff. Juanita’s breakfast was fresh, healthy and delicious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here if you love that homey feel and like you are with family. Truly loved the whole place from the set up to the lovely and kind staff. Everyone was welcoming and helpful. We liked that it was a short walk to town but not directly in the middle of the hustle and bustle of town. I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an adorably hippie hotel in a great location. We were able to walk downtown to all of the dining and shopping options. Easy off-street parking next to hotel. The service was fantastic - receptionist on site 24/7 - and they were very friendly and helpful. Breakfast was a huge serving and they accommodate allergies well.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel with amazing service.

Downright one of the best stays we have had anywhere traveling. Hotel has a ton of character, cozy and service that is outstanding. The viewpoint on the top floor where you can sip your wine or coffee while enjoying the views of the city or sea is extraordinary. The service is amazing and they went out of the way to always ensure that we had something to eat if we were leaving before the breakfast timing. Hector & Rodrigo even helped us track down a phone we had misplaced while taking a Uber and Josefina ensured we were taken care of post check-in. Hard to match that selfless service with warmth.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fallon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays I’ve ever had! The customer service is unmatched. The highlight was the hotel staff who were so friendly and accommodating. They made sure we had everything we need both in the hotel and tips for exploring the area. We booked the triple family room and it was very spacious and clean. The overall vibe of the hotel was peaceful and comfy. We unfortunately weren’t able to try the breakfast because of very early tours each day, but the hotel staff made us snack bags to take with us each early morning. Would highly recommend anyone visiting the area stay here.
Stayed 3 nights in Nov 2024

10/10 Excellent

tina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Paul, Ipswich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quiet hotel well situated for foot access to the town. Clean and comfortable with a nice, but unusually, served (not buffet) breakfast. 24 hour availability of hot drinks appreciated.
Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Breakfast was delicious
Stayed 1 night in Mar 2024

10/10 Excellent

Talia

Stayed 5 nights in Mar 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Rooms were clean, staff extremely friendly and helpful. The rooftop terrace was a wonderful place to sit in the afternoon and see across the city.
Stayed 1 night in Mar 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were terrific! Room was very tight but otherwise good.
Stayed 1 night in Mar 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024