Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property
VIP Access

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Beach/ocean view
Property video
1 bedroom, down duvets, free minibar, in-room safe
1 bedroom, down duvets, free minibar, in-room safe
1 bedroom, down duvets, free minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪13 min walk‬
  • Place, Macao Beach
    ‪19 min drive‬
  • Place, Cana Bay Golf Club
    ‪27 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite Garden Or Pool View

9.2 out of 10
Wonderful
(69 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Terrace Suite with Plunge Pool

9.4 out of 10
Exceptional
(28 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Swim-Up Suite

9.2 out of 10
Wonderful
(23 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • 74 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite with Private Pool

8.6 out of 10
Excellent
(17 reviews)
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Pool Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 163 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Finest Club Junior Suite Garden Or Pool View

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite with Private Pool

9.0 out of 10
Wonderful
(7 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Finest Club Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Finest Club Pool Family Suite

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Finest Club Beachfront Suite

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Finest Club Beachfront Suite with Private Pool

9.0 out of 10
Wonderful
(8 reviews)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Finest Club Imperial Family Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • 232 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

9.8 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite + 20% OFF SPA

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

10.0 out of 10
Exceptional
(3 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

  • 149 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FAMILY SUITE

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

  • Sleeps 3
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE WITH PRIVATE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Beachfront property with 11 restaurants and a full-service spa
Catch some rays on Finest Punta Cana by The Excellence Collection - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Finest Punta Cana by The Excellence Collection - All Inclusive offers 455 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters. A pillow menu is available. 65-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Finest Punta Cana by The Excellence Collection - All Inclusive. During your stay, you'll be within walking distance of Sirenis Aquagames Water Park. Enjoy features like free WiFi in public areas and free valet parking, plus 11 restaurants.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine at The Market Kitchen, one of the property's 11 restaurants and 17 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials, aromatherapy, or massages at the spa
  • Services include a free kid's club, a concierge, and luggage storage
  • Onsite recreation includes a private beach, a gym, and Pilates classes
  • Guests have great things to say about the family-friendly amenities and the overall condition of the property
  • 0.7 mi (1.1 km) from Sirenis Aquagames Water Park and 6.8 mi (10.9 km) from Macao Beach
  • Airport shuttle service available for a fee
Finest Punta Cana by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Finest Punta Cana by The Excellence Collection - All Inclusive like a complimentary children's club and an outdoor pool.

There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 17 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Market Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lizo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Brass Steakhouse - This steakhouse serves dinner only. Open daily.
Melting Point - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Duke's Lobster & Seafood - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 restaurants
  • 17 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brass Steakhouse
  • Duke's Lobster & Seafood
  • Lizo
  • Melting Point
  • The Market Kitchen

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (149 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (114 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Finest Punta Cana by The Excellence Collection - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 238 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1407 out of 1944 reviews
Rating 8 - Good. 284 out of 1944 reviews
Rating 6 - Okay. 126 out of 1944 reviews
Rating 4 - Poor. 61 out of 1944 reviews
Rating 2 - Terrible. 66 out of 1944 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 5 nights in Apr 2025

10/10 Excellent

Ismael

Stayed 3 nights in Aug 2025

4/10 Poor

Maria

Liked: Cleanliness, amenities, property conditions & facilities
I got food poisoning from their restaurants and i was not the only one. When I called the front desk to ask for something simple as Tylenol or
Stayed 7 nights in Aug 2025

8/10 Good

Quintin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albery at concierge is very helpful and friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Alen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 5 nights in Aug 2025

6/10 Okay

Salman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our family stayed here for 3 nights, originally was supposed to be a 4 night stay but due to flight delays and rebooking, we lost a day. This is why the 3 star review is given. Positives: The resort itself is beautiful, with plenty to do for kids and families. Special shoutout to Jose for arranging transfer service and checking in to make sure all was well. Carlina for decorating our room for daughter’s birthday. Staff is overall very nice and willing to help, even with a language barrier as we did not speak Spanish. The food was good, Melting Pot hibachi is a must, does require reservation but we were able to reserve it fairly easily. Now the negatives: as mentioned, the 3 star review is due to the hotel not willing to make exception for a lost night due to flight rebooking. I didn’t request a refund, just requested an extension of our stay for one more night and to apply the missed night there. Gabriel, who was a trainee, gave me 4 different prices over 3 days. I spent hours of my vacation at front desk trying to get an extra night at their resort. I was even willing to pay but kept getting different prices every time, which was frustrating. We left and went to Nickelodeon to stay a night there. Overall, family enjoyed but the experience with trying to stay an extra night frustrated me and I will not be back here
Stayed 4 nights in Aug 2025

2/10 Terrible

Claudia

Travelled with family
Disliked: Staff & service
Poor service considering the hotel price, food poisoning
Stayed 7 nights in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Though it was a nice resort, it certainly was not the Finest. I’m sure there were other resorts we could have stayed at that offered more than
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Stayed 6 nights in Jul 2025

10/10 Excellent

Daniel Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful resort. The people were awesome and the food was amazing!
Stayed 5 nights in Aug 2025

6/10 Okay

Michael, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property and the people were helpful, but the dining really let the experience down. A few of my party had stomach issues after some dinners.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dominika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rezgar

Stayed 4 nights in Aug 2025

8/10 Good

zeinab ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering all of The resorts I've stayed at in Mexico and Dominican , the finest Punta Cana had the best food a resort could have . I was actually surprised ! My 9 year old actually ate. The only bad food is the buffet.. the food you order at the pool wasn't bad , it's nice that you can eat at the pool. We had the Italian , Asian , and Wok restaurant's..there were many more to choose from but we liked Them so much that we ate At those places for the 7 days we were there. The staff were super friendly, especially Maximus. The only negative thing I'd say is there needs to be a bigger water park area for the kids and a better buffet.. if you're looking for a smaller resorts with friendly staff, kid friendly and edible food , this would be the one. Don't order room service breakfast , get your bagel from the buffet. There's also a cute coffee shop with lots of sweets and ice cream. The sweets were delicious and the coffee was amazing ! The VIP room we had , had a deck with a pool and lay out chairs. It was actually pretty big and convenient for the days we had enough of the pool downstairs and just wanted to swim outside our room. The staff continuously knocks on the door asking if you need snacks , or refilling the fridge with water and pops. Overall I'd go there again .
Stayed 7 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Finest (family-friendly property) was great all round. The resort is beautifully designed and kept very clean. The staff are extremely friendly and there is a vast choice of bars, restaurants and grab-and-go food places. There was always a cabana or sun loungers available. Our kids did not want to leave, they loved the blue inflatable in the pool, the kids club and entertainment. Highly recommend staying at this property.
Stayed 7 nights in Jul 2025

4/10 Poor

gilberto, miami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Gisell, Hewlett

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, I had 5 rooms it was 15 of us n everyone was amazed 🙏
Stayed 4 nights in Aug 2025

2/10 Terrible

Shalyvette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio Andres Frontera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Jocelyn

Stayed 6 nights in Jul 2025

2/10 Terrible

Nezir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place ever!
Stayed 4 nights in Jul 2025

10/10 Excellent

Magdalena Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was good and the people were very friendly
Stayed 5 nights in Jul 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful here !! Some of the restaurants are not open everyday 😞
Stayed 3 nights in Jul 2025

6/10 Okay

Alaiya

Travelled with family
Liked: Property conditions & facilities
I didn’t like that I could barely get food . Restaurants were often closed and when they were open it was hard to be seated . Also room service messed up our breakfast 3 times in the same morning.
Stayed 3 nights in Jul 2025