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Tortuga Bay Hotel

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Exterior
Creator video
Property grounds
Restaurant
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Pet-friendly

Explore the area

View in a map
Higuey, Punta Cana, La Altagracia, 23000
  • Place, La Cana Golf Course
    ‪1 min walk‬
  • Place, Six Senses Spa
    ‪1 min walk‬
  • Place, Punta Cana Beach
    ‪4 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Beach Front Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean View Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Beach Front Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Two Bedrooms Suite

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 310 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Ocean View Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Two Bedrooms Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 310 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 4 Bedrooms, Beachfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 4 Bedrooms, Beachfront

  • Beach view
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Beachfront

Private beach, kayaking

Villa, 3 Bedrooms, Beachfront

  • Beach view
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Ocean View

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

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About this property

Tortuga Bay Hotel

Spend the day relaxing at Tortuga Bay Hotel's private beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Tortuga Bay Hotel offers 30 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature Frette Italian sheets and premium bedding. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, a golf course, 8 outdoor tennis courts, and a marina are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Tortuga Bay Hotel. During your stay, you're just a quick walk from Punta Cana Beach. You'll find features like free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, body treatments, or body scrubs at the spa
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach, a golf course, and 8 outdoor tennis courts
  • Steps from La Cana Golf Course and Six Senses Spa
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply step outside to unwind on the hotel's beach. Enjoy a summer holiday at Tortuga Bay Hotel, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an outdoor pool, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Tortuga Bay Hotel has 3 restaurants on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Ecotours
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Tortuga Bay Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Tortuga Bay Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 113 out of 122 reviews
Rating 8 - Good. 6 out of 122 reviews
Rating 6 - Okay. 2 out of 122 reviews
Rating 4 - Poor. 1 out of 122 reviews
Rating 2 - Terrible. 0 out of 122 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rezie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, private beach, no crowds - personalized service and amenities.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alicja

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service, staff were very attentive and helpful in any way possible. Beautiful and tranquil spot. Room was beautifully decorated and view from the balcony was truly amazing especially dining sunrise.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location with terrific beach and service.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

darren

Excellent hotel and experience
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and housekeepers were excellent. Grounds were beautiful and all staff were very friendly and helpful. There were a few minor glitches, such as Jacuzzi at pool not heating up, buttons on room phone not aligning with the stated departments, and poor internet the last couple of days, making it difficult to reach Embajadores staff.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch!

Perfect stay! Excellent food and amenities!
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Benedicte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended with professional and friendly staff.
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Jose Cojab

Liked: Amenities
Beautiful place
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Galiia

Liked: Cleanliness, amenities, property conditions & facilities
Such a gorgeous property! Service is outstanding
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Eric Blackburne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tristram K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal Resort

The hotel, staff and grounds are were phenomenal. We will absolutely be back!
Stayed 8 nights in Mar 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful experience

Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

It was amazing. Service, staff, quality of food was excellent. Will definitely be back.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect beach getaway

Fabulous resort with top notch staff providing next level service. Private and peaceful small boutique atmosphere where the ocean front villas are very comfortable, clean, and nicely updated. The food is also excellent and includes local favorites on the menu with everything flavorful and well prepared. A truly exceptional property that my family will visit again, which is made even easier with VIP airport assistance provided by the hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From pick-up through to drop-off they make you feel like royalty.
Stayed 1 night in May 2025
Verified

10/10 Excellent

janett

Liked: Amenities
Amazing !
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

carlos

Liked: Staff & service, amenities, property conditions & facilities
Unforgettable experience Relaxing luxury with a unique Dominican flare Staff incredibly helpful with always a great smile Memorable vacation
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Prakiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. The service staff were impressive. The hotel is beautifully situated right by the sea. We can’t wait to go back. Thanks so much for the staff of Tortuga Bay!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Dereje

Liked: Cleanliness, amenities, property conditions & facilities
All around top class.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars service
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and villas, staff is amazing. Only thing lacking was in room dining options (though I suppose most people don’t use this service as you are in paradise and why get room service) and the food at the on site restaurant was good but not 5 star good. The best part was the VIP transfer to and from the airport. Eliminating waiting in lines is priceless!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

K Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. This is a 5 star boutique hotel that is luxurious and serene. The staff if friending and accommodating and the property and clientele are accustomed to this kind of standard.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

maria E

Liked: Amenities, property conditions & facilities
Service was excellent.,Beautiful premises . Unique!! Loved it !!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jean Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view! Just lovely. Incredible service.
Stayed 3 nights in Feb 2024