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whala!urban punta cana

4.0 star property

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Photo gallery for whala!urban punta cana

Outdoor pool
Property video
Lobby
Balcony view
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪4 min walk‬
  • Place, Manati Park Bavaro
    ‪3 min drive‬
  • Place, Bavaro Beach
    ‪10 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(41 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.6 out of 10
Good
(18 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment with pool view

Apartment with pool view

Apartment with pool view

8.0 out of 10
Very good
(7 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio with pool view

Studio with pool view

Studio with pool view

8.6 out of 10
Excellent
(17 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

whala!urban punta cana

Hotel with free parking, 4-minute walk to Cocotal Golf and Country Club
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a meeting room.
Whala!urban punta cana offers 69 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the pool at whala!urban punta cana. During your stay, you're just a quick walk from Cocotal Golf and Country Club. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from Cocotal Golf and Country Club and a 4-minute drive from Downtown Punta Cana
  • Airport shuttle service available for a fee
Whala!urban punta cana offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly whala!urban punta cana. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

Reviews

whala!urban punta cana Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 121 out of 1001 reviews

Reviews

10/10 Excellent

Imanol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good and piña colada. Good price for something fast and few days
Stayed 1 night in Aug 2025

8/10 Good

Simone Lotoya, St. James

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great for my son, who enjoyed himself tremendously.
Stayed 6 nights in Aug 2025

2/10 Terrible

Lakeeta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No body wash, towels,
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Staff & service
Hotel was nice just in a bad location and not transport to places if needed
Stayed 1 night in Aug 2025

6/10 Okay

Tamara

Stayed 2 nights in Aug 2025

8/10 Good

Luis, Garfield

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Cédric Alexandre

Stayed 1 night in Aug 2025

8/10 Good

Laura

Stayed 1 night in Aug 2025

8/10 Good

Nestor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gladivee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great pool and indoor patio. We were a group that rented 4 rooms. All of them in the 3rd floor. None of them had functioning air conditioning. Reported multiple times and just got round around answers. After 4 hours my room was change and there wan not much difference in the new one. I do not recomend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Karina Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Todo bien
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Domilla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So wonderful
Stayed 4 nights in Jul 2025

8/10 Good

Neftalia

Buena atención y habitaciones limpias
Stayed 1 night in Jul 2025

10/10 Excellent

Erlych

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 1 night in Jul 2025

8/10 Good

Sherlys

Stayed 1 night in Jul 2025

10/10 Excellent

Neftalia

Liked: Cleanliness
Very good
Stayed 2 nights in Jul 2025

6/10 Okay

Evelyn, Tampa

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectacular

10/10 Excellent

Alexandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2025

2/10 Terrible

Alex

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When I arrived I was given one key. The one key controls the entire room. It’s extremely hot in the room and when you leave you have to take the key. Also, the network to connect to Netflix and other apps were not working and they informed us it wasn’t working. Additionally, they gave us no wash clothes. The guy at the front desk was NOT helpful at all. He disappeared several times. We felt unsafe due to some health conditions. I’ve been requesting a refund and no one at the reservations department has answered Expedia. Be aware of this place!
Stayed 3 nights in Jul 2025