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whala!urban punta cana

4.0 star property

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Photo gallery for whala!urban punta cana

Apartment with pool view
Property video
Lobby
Property entrance
Studio with pool view

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪4 min walk‬
  • Place, Manati Park Bavaro
    ‪4 min drive‬
  • Place, Fun Republic
    ‪4 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(44 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.8 out of 10
Good
(19 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment with pool view

Apartment with pool view

Apartment with pool view

8.6 out of 10
Excellent
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio with pool view

Studio with pool view

Studio with pool view

8.8 out of 10
Excellent
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Standard

  • 30 sq m
  • Sleeps 2

View all photos for Suite Superior

In-room safe, desk, soundproofing, free cots/infant beds

Suite Superior

  • 40 sq m
  • Sleeps 2

About this property

whala!urban punta cana

Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a meeting room.
Whala!urban punta cana offers 69 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the pool at whala!urban punta cana. During your stay, you're just a quick walk from Cocotal Golf and Country Club. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from Cocotal Golf and Country Club and a 4-minute drive from Downtown Punta Cana
  • Airport shuttle service available for a fee
Whala!urban punta cana offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly whala!urban punta cana. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1006 reviews
Rating 8 - Good. 253 out of 1006 reviews
Rating 6 - Okay. 135 out of 1006 reviews
Rating 4 - Poor. 49 out of 1006 reviews
Rating 2 - Terrible. 124 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jameson

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Que tuviera elevador
Stayed 8 nights in Dec 2025

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby facing the 🏊🏻‍♀️ pool🥰🥰👍
Stayed 2 nights in Dec 2025

8/10 Good

Jhoemoe

Liked: Cleanliness, amenities
Staff is polite and rooms are clean
Stayed 3 nights in Dec 2025

4/10 Poor

Dawn

Travelled with family
Disliked: Amenities, property conditions & facilities
Nice staff. Rooms were run down. Raw chicken in the fridge. Breakfast buffet was not the quality I’m use to.
Stayed 1 night in Dec 2025

10/10 Excellent

Rudyard, Distrito Nacional

Stayed 1 night in Dec 2025

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel the service is expectational the pool and the breakfast is the best the staff is professional and everything is amazing I definitely recommend this whalaurban 10/10
At the poolside restaurant beautiful
Stayed 4 nights in Dec 2025

10/10 Excellent

Cinthia

Stayed 5 nights in Dec 2025

6/10 Okay

Jayson, Añasco

Liked: Cleanliness, staff & service
No tiene elevador para el 3cer piso y fue incómodo subir las maletas. El resto muy bien.
Stayed 1 night in Dec 2025

8/10 Good

Lucia

Stayed 1 night in Dec 2025

6/10 Okay

Benoit

Stayed 1 night in Dec 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
clean and safe
Stayed 1 night in Dec 2025

10/10 Excellent

Cathy-Ann

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of the room -10 Friendly & Helpful staff - 10
Stayed 5 nights in Dec 2025

4/10 Poor

Ashley

Travelled with partner
Disliked: Amenities, property conditions & facilities
Was okay not the best but food was 6/10
Stayed 5 nights in Dec 2025

10/10 Excellent

Remona

Stayed 5 nights in Aug 2025

8/10 Good

Laura

Stayed 1 night in Dec 2025

10/10 Excellent

Aurora

Travelled with family and small children
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Dec 2025

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly day front desk staff but not so friendly restaurant and bar staff . We liked the free breakfast
Stayed 7 nights in Dec 2025

2/10 Terrible

Haitham

Stayed 1 night in Dec 2025

8/10 Good

ANGELA

Stayed 1 night in Dec 2025

2/10 Terrible

Gurjinder

Travelled with family and small children
Disliked: Amenities
Very unsafe feeling
Stayed 1 night in Nov 2025

8/10 Good

Arismendi

Stayed 1 night in Dec 2025

10/10 Excellent

Gene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, no complaints
Stayed 2 nights in Nov 2025

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2025