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whala!urban punta cana

4.0 star property

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Photo gallery for whala!urban punta cana

Outdoor pool
Property video
Lobby
Balcony view
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪5 min walk‬
  • Place, Los Corales Beach
    ‪6 min drive‬
  • Place, Bavaro Beach
    ‪10 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(39 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.6 out of 10
Good
(18 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment with pool view

Apartment with pool view

Apartment with pool view

8.0 out of 10
Very good
(7 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio with pool view

Studio with pool view

Studio with pool view

8.6 out of 10
Excellent
(17 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Standard

  • 30 sq m
  • Sleeps 2

View all photos for Suite Superior

In-room safe, desk, soundproofing, free cots/infant beds

Suite Superior

  • 40 sq m
  • Sleeps 2

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includes taxes & fees
29 Oct - 30 Oct
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About this property

whala!urban punta cana

Hotel with free parking, a short walk to Cocotal Golf and Country Club
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a meeting room.
Whala!urban punta cana offers 69 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the pool at whala!urban punta cana. During your stay, you're just a quick walk from Cocotal Golf and Country Club. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from Cocotal Golf and Country Club and a 4-minute drive from Downtown Punta Cana
  • Airport shuttle service available for a fee
Whala!urban punta cana offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly whala!urban punta cana. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

Reviews

whala!urban punta cana Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 427 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

Reviews

2/10 Terrible

Sakia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were put in a room directly next to construction. Could not relax at all. Construction ended late, and started super early
Stayed 1 night in Jun 2025

2/10 Terrible

yarlenis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer

From desk comunicación was very bad They only give you a piece of paper to sign and fill it out. Some questions they don’t tell you nothing about the Wi-Fi. They don’t tell you. Nothing About The Breakfast. They don’t tell you anything about communication around. Also, the room is not the same as it shows on the picture. Also, the AC didn’t work three times. I reported it and they come out. We’re gonna check and nothing happened. The blanket of the bed. It was awful hair de dinner. La de David Before Was scanner crimping. Espagueti seafood was not the same. Not very friendly hotel, and they don’t help you with communication. They communication with our Customer is out of control. I will not recommend it.mu was 215 also no elevator
Stayed 1 night in Jun 2025

10/10 Excellent

Shamora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very polite, knowledgeable and respectful. Rooms are very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool - so clean - have stayed on two occasions for a week stay each visit and given the same room on my request- love the staff
Stayed 7 nights in Jun 2025

2/10 Terrible

SIDNEY, NEWARK

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Kevin

One day, during room service clean up, my shoes were taken
Stayed 5 nights in Jun 2025

10/10 Excellent

Oybek

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2025

8/10 Good

Quinla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool and pool area, rooms a little outdated but clean
Stayed 1 night in Jun 2025

8/10 Good

karina

Stayed 1 night in Jun 2025

8/10 Good

Candice

Stayed 2 nights in Jun 2025

10/10 Excellent

Saidjon

Stayed 1 night in Jun 2025

10/10 Excellent

Oybek

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is my favorite in Punta Cana. It’s a hidden gem for the area. The staff is also nice and friendly. I highly recommend it to anyone needing a great place to stay in Punta Cana.
Stayed 1 night in Jun 2025

8/10 Good

PATRICK

Liked: Cleanliness
Room was clean and staff was friendly. Very good value for price paid. Property was located in a central, but questionable neighborhood.
Stayed 1 night in May 2025

8/10 Good

Madison

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was an average hotel. Only needed it for the night, it did the job! Was safe, affordable, and clean but not “luxury” just FYI
Stayed 1 night in May 2025

10/10 Excellent

Angel Miguel

Stayed 1 night in Jun 2025

2/10 Terrible

Liz

Disliked: Cleanliness, property conditions & facilities
Poor condition of room plus coffee maker but not coffee asked receptionist and he said not authorized for it. Not flat iron but iron board . Customer service was kind of whatever.
Stayed 1 night in Jun 2025

10/10 Excellent

Danilo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa experiência, o hotel superou expectativas, limpo, arejado, bom atendimento, café da manhã muito bom, havia lido algumas opiniões antes de ir, mas para mim foi excelente a experiência.
Stayed 1 night in Jun 2025

10/10 Excellent

Shamora

Liked: Cleanliness, amenities, property conditions & facilities
My stay was amazing the young man at the front desk was so welcoming and has excellent English skills.the room was well clean,food was great I have 0 concerns.i would recommend Staying at this hotel and I would definitely come back
Stayed 1 night in Jun 2025

10/10 Excellent

Rohan, Wyandanch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 5 nights in May 2025

10/10 Excellent

Marvin issac

Liked: Cleanliness, amenities, property conditions & facilities
This place look much better in person, and it was super clean and employees were very respectful and friendly
Stayed 1 night in May 2025

2/10 Terrible

Sanan

Stayed 1 night in May 2025

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rosa at the front office is very efficient. She'll go above and beyond just to help you. Rafa does an outstanding job multitasking. My room was super comfortable. The best cable TV system in a hotel. There are numerous channels in different languages.
Stayed 3 nights in Apr 2025

2/10 Terrible

Marcos

Stayed 1 night in May 2025