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Hotel Castilla

3.0 star property

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Photo gallery for Hotel Castilla

Executive Room, Hot Tub | Bathroom
Lobby lounge, garden views, open daily
Lobby lounge, garden views, open daily
Standard Suite
Breakfast area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Calle 18 entre 27 y 28, Península, Punta del Este, Maldonado, 20100
  • Place, Gorlero Avenue
    ‪3 min walk‬
  • Place, Brava Beach
    ‪9 min walk‬
  • Place, Puerto de Punta del Este
    ‪14 min walk‬
  • Airport, Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Partial ocean view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room | View from room

Standard Quadruple Room

  • Partial ocean view
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Suite

Standard Suite

Standard Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, Hot Tub

Executive Room, Hot Tub

Executive Room, Hot Tub

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Castilla

This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Castilla offers 60 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Castilla, you're just a quick walk from Calle 20. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 2-minute drive from Enjoy Punta del Este Casino & Resort and 11 minutes from Mansa Beach
  • Airport, shopping center, and beach shuttle service available for a fee
  • Cats and dogs welcome for free
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Castilla. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Punta del Este hotel is smoke free.

The hotel hosts a free manager's reception daily.
Onsite venue - Overlooking the garden, this lobby lounge serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hotel Castilla offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castilla Punta del Este
Hotel Castilla Punta del Este
Hotel Castilla Hotel
Hotel Castilla Punta del Este
Hotel Castilla Hotel Punta del Este

Hotel Castilla Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 242 reviews
Rating 8 - Good. 108 out of 242 reviews
Rating 6 - Okay. 55 out of 242 reviews
Rating 4 - Poor. 20 out of 242 reviews
Rating 2 - Terrible. 6 out of 242 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a great price

Great hotel in a central location. Staff very helpful and friendly. Quiet rooms with good aircon . Garage under the hotel which was great for us to safely store our bicycles. Highly recommend!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Worth the Stay

Absolutely amazing service - the front desk staff were friendly and immediately responsive. Check-in was a little hectic - no hot water - a problem which was fixed right away. The fixtures are a little old (old style door knobs, not even bottle of water in the room, low water pressure) but excellent bedding, comfortable, spacious, great location and view. Breakfast also needs a major overhaul.
Stayed 3 nights in May 2024
Verified

8/10 Good

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi no Andar 4 não funcionou, e o café da manhã poderia ser melhor pelo preço cobrado. Localização muito Boa.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paulo Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sim
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Rui

Liked: Cleanliness, staff & service
O hotel não é moderno mas sempre que precisamos de algo fomos bem atendidos, o preço é caro mas a localização é excelente, punta é um espetáculo à parte, nos hospedaríamos novamente no hotel sim, mas já merece uma modernização para justificar o preço elevado.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

O hotel é antigo, mas muito bem localizado! Cama espaçosa, bons travesseiros, amplo. O banho foi otimo! Cafe da manhã simples, porém apetitoso. Certamente, recomendo!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Jarbas F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, o problema é o banheiro, muito pequeno.
Stayed 6 nights in Jan 2025
Verified

2/10 Terrible

Mariano

Disliked: Staff & service

Falta de empatía.

Lamentablemente por el fallecimiento repentino de mi hermana tuvimos que cancelar nuestro viaje. Teníamos reservados 5 hoteles diferentes de los 4, entendieron la situación y realizaron la cancelación sin ningún problema. La contratación había sido sin posibilidad de cancelación, pero me sorprendió la humanidad, profesionalismo y ética de estos hoteles. No puedo decir lo mismo del Hotel Castilla. No solamente no quisieron cancelar con penalización, si no que cargaron el costo completo. Entendemos que es un negocio, pero la calidad humana de las personas que manejan una empresa hace grande a esa empresa o la hace mezquina e inhumana. Ojalá y en un futuro caso semejante su actitud y empatía sean diferentes. La humanidad no necesita empresas que se comporten así.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O cafe da manhà precisa ser melhorado!
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Adalberto

Liked: Staff & service, property conditions & facilities

Boa

Custo benefício bom. O apartamento precisa de uma reforma mas dá para dormir bem. Café da manhã com poucas opções, vale mais a pena pegar o quarto sem café e tomar o café em alguma cafeteria, que por sinal tem muitas ao redor. O banheiro precisa ser reformado, Box encardido e de acrílico, porta do armário caindo. O melhor desse hotel é a localização, muito próximo ao centro, dá pra fazer tudo a pé.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Luciane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! Super recomendo. O fato de ter restaurante no hotel facilitou nos dias chuvosos.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Andrea Lisane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto com odor, chuveiro não funcionava, funcionários mal preparados, café da manhã tendo que pagar pelo ovo mexido. A única coisa boa é a localização que se faz tudo a pé
Stayed 1 night in Sep 2024
Verified

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortável, localização ótima. Café da manhã fraco
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Daniela

Disliked: Staff & service
Es un hotel que esta muy accesible, un punto de muy buena ubicacion. Debe mejorar en el servicio del desayuno en cuanto al servicio del mismo y opciones. El estacionamiento es reducido, cuando esta completo, es dificil poder salir. Es necesario mover otros vehiculos para poder salir.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Francisco Joarez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfatória
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Lauro

Liked: Staff & service
Disliked: Property conditions & facilities
quarta cheirava mofo, vagas insuficientes e muito apertadas, preço altissimo
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício!

O Hotel tem excelente localização, nem precisa usar o carro para ir às praias, lojas ou restaurantes. As vagas de estacionamento ficam no subsolo, não tem vaga para todos. O atendimento é muito cordial, chuveiro muito bom. Valeu a pena, voltaremos com certeza.
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

SERGIO

Liked: Staff & service

Ok

O quarto era confortável. Porém, o banheiro era muito pequeno e o chuveiro muito fraco. O sinal do Wi-Fi é péssimo. Indico muito comprar um chip antes de ir para o hotel. Café da manhã “ok”
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

FERNANDO ANTÔNIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetacular

Primeiramente quero ressaltar o atendimento do pessoal do hotel. Muito atenciosos e amáveis. Gostamos muito e sua localização privilegiada. Perto de tudo. Nossa estada foi maravilhosa.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
buen servicio y muy buena atención del personal del hotel
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

WELINTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aconchegante, custo beneficio, banheiro apertadíssimo, mas gostamos. Café bom.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Marialuisa

Ruim

O quarto era totalmente diferente da foto, hotel muito antigo a chave era de ferro e estava pressa a um chaveiro enorme que era muito pesado e nada prático de carregar. Ao chegar no hotel nos deram a chave errada o quarto estava todo desarrumado.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Cassio Filipe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel razoável

O Hotel fica numa localização privilegiada e tem boa estrutura, mas carente de reparos. A pior situação foi o péssimo funcionamento do ar condicionado. Muito precário, além de barulhento, pouco resfriava. O frigobar escorria água, a maçaneta do banheiro estava solta. Enfim, falta manutenção. Mas é um hotel razoável.
Stayed 3 nights in Jan 2023
Verified

6/10 Okay

Leila Cristina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Atendimento ruim, espaço físico e localização bons

Hotel muito bem localizado, próximo da praia, Porto, restaurantes e lojas, chuveiro bom (cortina de plástico), quarto limpo, mas dois fatores macularam a estadia neste hotel. Sentimos pouca receptividade (usando de eufemismo) dos recepcionistas ou funcionária do café para conosco. Ficamos nos perguntando se seria algo geral com brasileiros, uma vez que da nossa parte nada aconteceu que pudesse justificar essa atitude. Além disso o café da manhã era muito fraco. Além de pouca variedade, produtos de baixa qualidade e ainda limitados por pessoa. Minha impressão é que a mesma melancia de sexta-feira foi servida no domingo, cortada em Mini fatias de 1 cm de espessura (e de largura 😱) e isto que era uma das duas únicas frutas disponíveis e apenas uma caneca de café por pessoa. Realmente uma pena, porque a localização e o espaço físico são muito interessantes, mas não voltaria a me hospedar alí.
Stayed 3 nights in Jan 2023