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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
VIP Access

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Exterior
Property video
Restaurant
Miscellaneous
3 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Place, Punta Sam Beach
    ‪10 min walk‬
  • Place, Mujeres Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Captivate Swim-Out King

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out King

8.8 out of 10
Excellent
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Two Queen

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out Two Queen

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Delight Ocean View King

Delight Ocean View King

Delight Ocean View King

9.4 out of 10
Exceptional
(15 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View Two Queen

Premium bedding, free minibar, in-room safe, desk

Delight Ocean View Two Queen

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Delight King

Premium bedding, free minibar, in-room safe, desk

Delight King

8.8 out of 10
Excellent
(15 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Two Queen

Premium bedding, free minibar, in-room safe, desk

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite King

SLS Elite King

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Two Queen

Premium bedding, free minibar, in-room safe, desk

SLS Elite Two Queen

  • 50 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop King

SLS Elite Ocean View Rooftop King | Beach/ocean view

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Ocean View Rooftop Two Queen

Premium bedding, free minibar, in-room safe, desk

SLS Elite Ocean View Rooftop Two Queen

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Specialty Suite

Premium bedding, free minibar, in-room safe, desk

SLS Elite Specialty Suite

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Euphoria Suite King

Euphoria Suite King

Euphoria Suite King

  • 71 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Euphoria Corner Suite Ocean View King

Balcony view

Euphoria Corner Suite Ocean View King

  • 83 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Family Style two-Bedroom

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out Family Style two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Delight Family Style Two-Bedroom

Premium bedding, free minibar, in-room safe, desk

Delight Family Style Two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Euphoria Corner Suite Marina View King

Premium bedding, free minibar, in-room safe, desk

Euphoria Corner Suite Marina View King

  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.5 out of 5, Wonderful, 1,485 reviews
The price is €434
includes taxes & fees
18 Dec - 19 Dec
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
During your stay at SLS Playa Mujeres – ALL Inclusive Collection, you'll be within walking distance of Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include 18 restaurants, 3 coffee shops/cafes, 3 beach bars, and a swim-up bar
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to body wraps, body treatments, or deep-tissue massages at Ciel SPA
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a 24-hour gym, and a steam room
  • 9 minutes by car from Ultramar Ferry Puerto Juárez and 13 minutes from Plaza Las Americas
  • Cats and dogs welcome for free
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free self parking is available. A complete renovation of SLS Playa Mujeres – ALL Inclusive Collection was completed in November 2024.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0123005f27c81
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 532 out of 750 reviews
Rating 8 - Good. 106 out of 750 reviews
Rating 6 - Okay. 58 out of 750 reviews
Rating 4 - Poor. 23 out of 750 reviews
Rating 2 - Terrible. 31 out of 750 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mokhtar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

LaShana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Christopher, Streamwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and beautiful resort
Stayed 8 nights in Jun 2025

10/10 Excellent

Celetia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sculpt area was my absolute favorite!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Trisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is by far my favorite one in Playa Mujeres. Its modern design is very pleasing to the eye and it caters very well to both families and adults. The splash pad, family pool and the beach had excellent waiter service. Delicious food and service did not disappoint!
Stayed 3 nights in Sep 2025

10/10 Excellent

Yuechen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend！delicious food and friendly staff. Everywhere in hotel is so clean！
Stayed 4 nights in Sep 2025

10/10 Excellent

shai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best in Cancun it’s the SLS
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 4 day stay at this new hotel. The staff does an amazing job, making you feel welcome all the time. Installations are new and clean, dining options were all really good. The layout is perfect so you never have to walk for to far to get to your room, beach, pool, gym or restaurants. I would say this resort is rather quiet, so perfect of relax
Stayed 4 nights in Sep 2025

4/10 Poor

DALIA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The food here was nasty and inedible. The staff were so so sweet and attentive but the reality is this is a new hotel so I expected clean rooms and ours was not. I also had high hopes for an SLS property but the rooms didn’t even have q-tips or other toiletries. The pool food was horrible and the breakfast buffet was just as bad. The calamari was like biting into stale rubber even the guacamole was flavorless with stale chips. The restaurants were ok but even then, hair in our dessert, dirty cups for water. It lacked effort. The coffee shop was also not great and neither was the juice bar. Everything tasted watered down. Again, the staff was so sweet and incredible but the food and cleanliness wasn’t there so I don’t think I’d be back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gricel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at SLS Playa Mujeres.
Stayed 4 nights in Aug 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Miguel A, Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and decor of this resort is beautiful. The adult pool was amazing Many of the restaurants had wonderful food. Great cocktails as well. The rooms are beautiful and large. I think this resort needs to clarify its identity. I thought it catered more to adults but there were more families and kids. Too many kids at restaurants that took away from adult vibe. Kids were in bar areas and at casino night tables which was odd.
Stayed 5 nights in Aug 2025

10/10 Excellent

Teresa, palatine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great with amazing food and cocktails. I am disappointed with the fact that this is a luxury resort and they served $5.99 wine. This is definitely not luxury and was difficult to drink. They tried to upsell wine at most dinners. Most of those wines on the list were “okay “, not luxury. I looked forward to delicious meals everyday. Breakfast was underwhelming. Lunch at Twiggy and Cleo was fantastic. Steak house was over rated in my opinion and I never tried the Asian restaurant. The resort seems to mainly cater to families with children and babies. The adult pool was fun and relaxing. Overall, I enjoyed my vacation at SLS.
Stayed 5 nights in Aug 2025

8/10 Good

Valeria

Stayed 5 nights in Aug 2025

10/10 Excellent

Yuechen

Stayed 1 night in Aug 2025

6/10 Okay

Maria Priscila

Stayed 6 nights in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Place is very nice, food options good too room service good. Drink could had been better
Stayed 4 nights in Aug 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 6 nights in Aug 2025

10/10 Excellent

Maximilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time ever staying at an all-inclusive resort but it was a great experience. Our room was great, the pool vibes and beach were amazing. Food was pretty decent and the breakfast buffet was actually stellar every morning. Would definitely come back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo espectacular
Stayed 5 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, staff, food—everything was fantastic! Really enjoyed my stay and looking forward to returning here again someday in the near future!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience at this hotel is truly exceptional, with outstanding services and modern amenities that exceed expectations. The dining options are varied and of the highest quality, catering to every taste. Most spectacular of all is the innovative pool division: an adults-only area ideal for relaxation, a family zone perfect for shared moments, and an exciting water park for children that guarantees endless fun.
Stayed 3 nights in Aug 2025