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Hotel Neu-Schönstatt

3.5 star property

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Photo gallery for Hotel Neu-Schönstatt

View from property
Exterior
Fitness facility
Garden
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
1 Josef-Kentenich-Weg, Quarten, SG, 8883
  • Place, Chrüz
    ‪14 min walk‬
  • Place, Unterterzen Cable Car
    ‪16 min walk‬
  • Place, Walensee
    ‪2 min drive‬
  • Airport, Altenrhein (ACH-St. Gallen - Altenrhein)
    ‪102 min drive‬

Room options

Standard Double or Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Comfort Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Comfort Apartment

In-room safe, desk, free WiFi

Comfort Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Neu-Schönstatt

This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and express check-in are onsite. Housekeeping is available on request.
Hotel Neu-Schönstatt offers 65 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at Hotel Neu-Schönstatt, you'll be within walking distance of Chrüz. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Restaurant Zentrum
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front-desk safe, meeting rooms, and a terrace
  • Onsite recreation includes a gym and a sauna
  • Just a 2-minute drive from Unterterzen Ferry Terminal and a few minutes from Unterterzen Cable Car
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Hotel Neu-Schönstatt offers its guests a full-service spa, a sauna, and a fitness center. A terrace, ski storage, and a garden are also featured at the business-friendly Hotel Neu-Schönstatt. Free self parking is available.

This 3.5-star Quarten hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Zentrum - This restaurant specializes in Regional cuisine. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Zentrum

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Neu-Schönstatt Hotel
Hotel Neu-Schönstatt Quarten
Hotel Neu-Schönstatt Hotel Quarten

Hotel Neu-Schönstatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 115 out of 176 reviews
Rating 8 - Good. 37 out of 176 reviews
Rating 6 - Okay. 18 out of 176 reviews
Rating 4 - Poor. 2 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

9.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jared

Stayed 2 nights in Jan 2026

6/10 Okay

Chaudhary, irving

Stayed 3 nights in Oct 2025

10/10 Excellent

Ana

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The views were beautiful and the amenities are incredible!
Stayed 1 night in Nov 2025

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice infrared sauna and impeccable views.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2025

8/10 Good

Francesca

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Jun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect, but no air conditioning.
Stayed 3 nights in Jun 2025

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and very clean. Wifi a bit slow and restaurant closed for dinner.
Stayed 3 nights in May 2025

4/10 Poor

Abby

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible beds, and very secluded

We stayed here for our wedding, and the hotel was not very accommodating. The hotel is by a bus stop, but the area is VERY secluded, and the bus doesn’t run very late. There’s no restaurants in town, and the hotel restaurant wasn’t open the 2 days we stayed. The staff was not present at all, and was not able to call us a cab. We had to walk up the mountain several times with a STEEP incline. No shuttle either. The worst part was the beds were hard as rocks, and the pillows were paper thin. We had asked for extra pillows, and the “staff” said services were limited. Also says there’s a spa, but the only spa is the sauna… on the bright side, the views were beautiful, hotel was clean, and breakfast was decent.
Stayed 2 nights in May 2025

10/10 Excellent

Suchay

Liked: Staff & service, property conditions & facilities
Really nice experience. Friendly staff and great view of the lake.
Stayed 2 nights in May 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and well appointed. The scenery was beautiful and there were paths nearby for walks. The church bells and cowbells provided a nice ambience. We did not realize that the hotel was part of a campus that included the Sisters Of Mary when we booked but it was a nice surprise when we arrived.
Stayed 2 nights in Apr 2025

8/10 Good

Pinakin, Chestnut Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night here whilst touring around Switzerland. It’s a lovely hotel on the side of a hill overlooking Lake Walensee. Hotel is in good order. As with virtually all hotels in Switzerland, there is no air conditioning so it is recommended to take a mini fan with you if visiting in the middle of summer.
Stayed 1 night in Aug 2024

10/10 Excellent

Serik, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Tomer

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Boiling hot, Noisy, Weird

No hotel staff present in the place, check in and check out done with a machine, so if you need any help- you have non. The room was boiling hot, with no AC nor Fan, woke up 6:00 AM sweating like crazy to hear insane bell noice coming from the chapel nearby. The only good thing was that it was clean, and its good because you will need to take 3 showers a day after sweating 24/7. I’m traveling A-LOT and it was one of the weirdest experience I had.
Stayed 1 night in Jul 2024

10/10 Excellent

Sadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful, clean airport, no reception so laurel tricky to get any extra information but very comfortable, great views, spa area, very comfortable. We were only there for 1 night but would have loved to have stayed for more.
Stayed 1 night in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Swiss Stay

The hotel is situated up the hillside above Unterterzen- you would probably need a car but there is an hourly bus service from just outside the hotel. Walking down to the village is fine takes about 10/15 mins but wouldn’t fancy the walk back up.The hotel itself is pretty new, standard rooms aren’t huge but comfortable and have a balcony. Good shower and there is a fridge in the room, however no kettle or coffee machine. Coffee is available at a charge from a machine in reception. People have complained about the church bells but they never bothered us (there are ear plugs supplied). Main issue with the room for U.K. travellers is only one socket accepts U.K. adaptors - you might want to bring EU type plugs for charging phones etc. As other travellers have noted there is no manned reception, checking in was fine but there aren’t a lot of staff around if there was an issue (there is a phone number to call). Also staff aren’t that fluent in English. The restaurant is based in the older conference centre side of the hotel, we only had breakfast which had a reasonable selection although I was disappointed in the muesli selection. There is an adjacent garden area with seating where we’d have a coffee after breakfast. Lunch and dinner are also available. The other thing to note is there are a lot of flies around- this seems to be an issue in the area not just the hotel.
View from our room
Hotel Gym
Hotel Gym
Hotel Gym
Stayed 8 nights in Jun 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just lovely. Wished we had more time.
Stayed 1 night in Jun 2024

8/10 Good

Adam

Stayed 1 night in Apr 2024

8/10 Good

Hakan, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well maintained and is ideally for a short term stay! We stayed for a night in the standard room - The room itself is modern - a coffee or tea maker would have been great to have. Also, the restroom didn’t have a vent, just an opening above and below the door which was kinda surprising. The gym is small and the infrared light cabin wasn’t working. The Sauna was the best part of the SPA area. Also, the hotel served breakfast in the morning which had everything we would ask for! Overall it is a good hotel with a magnificent view of the lake and mountains! Would definitely come again and maybe try to stay at the superior room!
Stayed 1 night in Dec 2023

10/10 Excellent

Anne

Stayed 1 night in Sep 2023

10/10 Excellent

Lisa, Glenhaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with fantastic views. Comfortable bed and great shower
Stayed 1 night in Aug 2023