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North House - Auberge la chouette / Hôtel Automatisé

3.0 star property

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Photo gallery for North House - Auberge la chouette / Hôtel Automatisé

Property entrance
Standard Room
Family Room
Family Room
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
71, rue d'Auteuil, Québec City, QC, G1R 4C3
  • Place, Citadel of Quebec
    ‪2 min walk‬
  • Place, Quebec City Convention Center
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪7 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(72 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Hôtel Champlain Vieux Québec
Old Quebec
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,123 reviews
The price is €96
includes taxes & fees
12 Apr - 13 Apr
Hôtel Champlain Vieux Québec

About this property

North House - Auberge la chouette / Hôtel Automatisé

This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
North House - Auberge la chouette / Hôtel Automatisé offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at North House - Auberge la chouette / Hôtel Automatisé. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Château Frontenac and Quebec City Town Hall
WiFi is free in public spaces.

This 3-star Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 20 per day)

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1845
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 20 per day (2133 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
Guests should contact the property in advance for more information about nearby parking.
Property Registration Number 2026-11-30, 066183
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Auberge Chouette Inn Quebec
Auberge Chouette Inn
Auberge Chouette Quebec
Auberge Chouette
Auberge Chouette Hotel Quebec
Auberge Chouette Hotel
Auberge La Chouette Quebec/Quebec City
Auberge La Chouette
Auberge La Chouette Hotel Automatisé
North House - Auberge la chouette / Hôtel Automatisé Hotel
North House - Auberge la chouette / Hôtel Automatisé Québec City

North House - Auberge la chouette / Hôtel Automatisé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 795 reviews
Rating 8 - Good. 241 out of 795 reviews
Rating 6 - Okay. 83 out of 795 reviews
Rating 4 - Poor. 33 out of 795 reviews
Rating 2 - Terrible. 20 out of 795 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Annick

Stayed 1 night in Jan 2026

6/10 Okay

Julie

Liked: Cleanliness
The room was in excellent condition but check-in was a stressful ordeal since the information wasn't forwarded from hotels.com to me how to check in. The Auberge reservation contact said they never received my email or phone #. That feels like the responsibility of Hotels.com. In the future I think I will avoid booking with any self check in that doesn't have a LOCAL contact to help with various matters. We didn't feel like we had someone to guide us in parking when we arrived and our car was towed due to not understanding the snow removal policy. We didn't like the feeling of having ZERO local support.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very old traditional. The room was clean and in a great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and smooth check in even though no staff at the location!
Stayed 3 nights in Dec 2025

8/10 Good

Elsa

Liked: Cleanliness
Bon rapport qualité prix et excellente localisation. Tout se fait à pied.
Stayed 2 nights in Dec 2025

4/10 Poor

Marius

Travelled with partner
Disliked: Staff & service
It was more like air BNB not a hotel. If you like old, then is fine. If i knew about the condition of the space I would have chosen a real hotel. No parking provided. You have to go to the public spaces and park which is ok. Not far. Overall, the quality is overridden by the beauty of Quebec city.
Stayed 3 nights in Dec 2025

8/10 Good

alyanna

Liked: Cleanliness, staff & service, amenities
Room was clean until we dropped stuff behind the drawers and under the bed. Just needs to do a quick sweep but other than that spotless. Location is great though very close to the places we wanted to see. 30mins from airport
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very nice and clean. Yes you hear a little noise when people are walking around or up and down the stair, but it’s the charm of the old place. Very clean room. Check in went fine even though there’s no one there ☺️
Stayed 1 night in Nov 2025

8/10 Good

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities
Merci!
Stayed 1 night in Dec 2025

4/10 Poor

Nathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got the wrong room number and wrong code. I had to call the emergency number and they had troubles finding where I had to go and what the correct password was.
Stayed 1 night in Dec 2025

10/10 Excellent

Vicky

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything this venu is exactly what we needed for a good night sleep. Very quiet and beds are comfortable. The room was clean and all essential were available. We will be back!
Stayed 1 night in Nov 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

10/10 Excellent

Logan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and good room for the price. Only issue was the electical outlets were very loose, making it difficult to charge electonics. Would highly recommend this hotel.
Stayed 4 nights in Nov 2025

8/10 Good

YOUNG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The spot was great and room was also very clean. However, regret not to see any staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have all the basics, very good location !
Stayed 3 nights in Nov 2025

10/10 Excellent

Sébastien

Liked: Cleanliness, property conditions & facilities
Excellent price and confort for an hotel without staff(on site)
Stayed 1 night in Nov 2025

8/10 Good

Carole

Liked: Cleanliness, property conditions & facilities
ITS Little best cool in the room
Stayed 1 night in Nov 2025

10/10 Excellent

Sally Ann

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excellent location, nice accommodations. Totally automated is convenient until your phone dies and all the numbers to access the hotel and your room are stored there. No one around to offer a personal touch. Luckily I remembered the pattern and was able to access the room, phew!
Stayed 3 nights in Oct 2025

8/10 Good

Leanne

Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The biggest "wow" factor for me was having the host reply to me within less than 1 minute! What amazing customer service, a rarity these days, it seems.
Stayed 1 night in Oct 2025

4/10 Poor

Zito

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need to be rinoveded .
Stayed 1 night in Oct 2025

2/10 Terrible

xingxing

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator and room is dirty.
Stayed 1 night in Oct 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Property conditions & facilities
Great, simple room. Unfortunately we wanted to watch TV and could not get the system working.
Stayed 4 nights in Oct 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk out the front door and cross the street you are at the city walls. A short walk south and see the sunset and get great pictures of the Chateau Frontenac on one side and the Plains of Abraham on the other.
Stayed 2 nights in Oct 2025

8/10 Good

Josephine Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom light was on a timer and twice the lights turned off while I was in the shower. The bathroom sink was small. The room was large but basic.
Stayed 5 nights in Oct 2025