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North House - Auberge la chouette / Hôtel Automatisé

3.0 star property

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Photo gallery for North House - Auberge la chouette / Hôtel Automatisé

Exterior
Standard Room
Standard Room
Family Room
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
71, rue d'Auteuil, Québec City, QC, G1R 4C3
  • Place, Grande Allée
    ‪2 min walk‬
  • Place, Quebec City Convention Center
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪7 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(65 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Interior detail
Hôtel Palace Royal Centre-Ville par JARO
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 3,507 reviews
The price is €116
includes taxes & fees
24 Nov - 25 Nov
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About this property

North House - Auberge la chouette / Hôtel Automatisé

Victorian hotel in Québec City
This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
North House - Auberge la chouette / Hôtel Automatisé offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at North House - Auberge la chouette / Hôtel Automatisé. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Grande Allée and 7 minutes by foot from Château Frontenac
WiFi is free in public spaces.

This 3-star Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 20 per day)

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1845
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 20 per day (2133 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
Guests should contact the property in advance for more information about nearby parking.
Property Registration Number 066183, 2025-11-30, 2025-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Auberge Chouette Inn Quebec
Auberge Chouette Inn
Auberge Chouette Quebec
Auberge Chouette
Auberge Chouette Hotel Quebec
Auberge Chouette Hotel
Auberge La Chouette Quebec/Quebec City
Auberge La Chouette
Auberge La Chouette Hotel Automatisé
North House - Auberge la chouette / Hôtel Automatisé Hotel
North House - Auberge la chouette / Hôtel Automatisé Québec City

North House - Auberge la chouette / Hôtel Automatisé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 730 reviews
Rating 8 - Good. 219 out of 730 reviews
Rating 6 - Okay. 79 out of 730 reviews
Rating 4 - Poor. 30 out of 730 reviews
Rating 2 - Terrible. 17 out of 730 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ginette

Stayed 1 night in Aug 2025

6/10 Okay

Catherine

Liked: Property conditions & facilities
Too much stairs, the room was smaller that was shown on the pictures and no parking. The bed was comfortable, the room seemed clean.
Stayed 1 night in Aug 2025

6/10 Okay

Elizabeth

Travelled with family
Great location..Property didn’t look quite like picture on the site..Lobby felt old and stairs were dirty and carpet in hallway was dirty and smelled.
Stayed 2 nights in Aug 2025

2/10 Terrible

Chantal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience in room #8. As we entered we could smell a mouldy odor. We turned on the air conditioner and realized that was the cause. There is surely mold inside the unit. We had to check out the next morning due to my allergic reaction to mold. Management refused to refund my other 6 nights that were booked. They offered another room but I could not take the chance because of my allergy to mold which affects my breathing. Not to mention the hairs in the sheets (but that was the least of my worries).
Stayed 7 nights in Aug 2025

10/10 Excellent

carly

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this Auberge (2 adults & 2 preteens). It was close to everything we needed, clean, spacious and safe. We never did get the chrome cast to work, but we have no complaints. Would definitely book this place again on our next Québec City visit.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 2 nights in May 2025

4/10 Poor

Alexandre

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Nicely located, they say renovated in 2024. What did they do exactly?
Stayed 1 night in Jul 2025

6/10 Okay

Kseniya

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Niti

Stayed 2 nights in Jul 2025

8/10 Good

Kimberley

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet street right but really close to many restaurants and atttractions.
Stayed 5 nights in Jul 2025

8/10 Good

Brian D

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Get check in instructions

We booked on hotels.com but communication was through Expedia. We got no check in instructions and waited over an hour in lobby until I found a Spanish shaking employee who called our contact for us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Choeum

Stayed 2 nights in Jul 2025

8/10 Good

Kristy

Stayed 1 night in Jul 2025

2/10 Terrible

Filomena

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I would strongly advice against prepaying for lodging here, as it leaves you with no recourse if something goes wrong. I was reimbursed $140. Which felt like a token gesture for the poor experimence. I'm sure i could have found a more reputable hotel had i known what I was getting. I was given a dorm room with no person on sight to help with issues. Live and learn.
Stayed 6 nights in Jul 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shei

Liked: Cleanliness, staff & service, property conditions & facilities
It was accessible and walking distance to the tourist sites
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. It was a large room and clean! The refrigerator was nice and the Keurig coffee wonderful! They even provided cream and sugar. The only negative is the parking situation. They did warn there was no parking on the premises but we had to park pretty far away. Otherwise it was a great experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Mulembwe

Stayed 6 nights in May 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities
The room was great, clean, quiet. The location was perfect. My only complaint is that the bed creaked so much, so when my husband got up in the middle of the night he woke both me and my children up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an automated hotel but suited our needs just fine. Being in Old Quebec City it was very authentic. Close to all the touristy areas, very walkable. Would recommend for the experience.
Stayed 4 nights in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

6/10 Okay

Ananya

Business traveller
Disliked: Room comfort
Overall it was an okay stay. I felt like I was just paying for the location as the hotel didn’t itself didn’t feel like it was worth the amount I was spending per night. The room was okay but climbing three flights of stairs every time got old fast. I liked the idea of staying in a historic building but the room itself wasn’t really special in any way. In terms of cleanliness I was expecting better. I found hairs on the throw pillow and on the shower curtain that weren't mine. I also stayed there for five nights and the room didn’t get cleaned at any point.
Stayed 5 nights in Jun 2025