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Hotel Acadia

3.0 star property

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Photo gallery for Hotel Acadia

Reception
Property entrance
Reception
Superior Room, 2 Queen Beds
Superior Room, 1 Queen Bed

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
43 Rue Sainte-ursule, Québec City, QC, G1R4E4
  • Place, Grande Allée
    ‪3 min walk‬
  • Place, Quebec City Convention Center
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪7 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(58 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio

Premium bedding, pillow-top beds, laptop workspace, iron/ironing board

Luxury Studio

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Queen Bed

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About this property

Hotel Acadia

Hotel in Québec City, 7-minute walk to Château Frontenac
Self parking, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a computer station, express check-out, and a TV in a common area. Change of towels is available on request.
Hotel Acadia offers 40 accommodations with espresso makers and hair dryers. Pillowtop beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Acadia's walkable location gets good marks from our customers. During your stay, you're just a quick walk from Château Frontenac. Free WiFi in public areas, concierge services, and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Services include a concierge, a porter, and luggage storage
  • Guests speak favorably about the overall condition of the property and the area's walkability
  • Within a 15-minute walk of Château Frontenac and Quebec City Town Hall
As a guest of Hotel Acadia, you'll find multilingual staff, coffee/tea in a common area, and concierge services. A computer station is on site and WiFi is free in public spaces. Hotel Acadia also features express check-out, a porter, and a television in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 25 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [41 rue Sainte-Ursule]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property has 3 buildings, guests have to go to the Main Pavillon for check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 41 rue Sainte-Ursule
This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 060524, 2026-08-31
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Acadia Quebec
Hotel Acadia
Hotel Acadia Quebec
Hotel Acadia Quebec/Quebec City
Acadia Quebec City
Acadia Hotel Quebec City
Hotel Acadia Hotel
Hotel Acadia Québec City
Hotel Acadia Hotel Québec City

Hotel Acadia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 364 out of 455 reviews
Rating 8 - Good. 71 out of 455 reviews
Rating 6 - Okay. 13 out of 455 reviews
Rating 4 - Poor. 4 out of 455 reviews
Rating 2 - Terrible. 3 out of 455 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants, good shopping, wonderful walking. Many historic places.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel centrally located and within easy walking distance to historic sites, restaurants and shopping areas. Staff was friendly and helpful. Rooms were recently remodeled and clean. Be prepared for the lack of an elevator.
Stayed 4 nights in Sep 2025

10/10 Excellent

Laurie, Pembroke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff - especially Remy! Beautiful room and very clean! Comfy beds as well!
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Gerard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a nicely situated, intimate hotel that is well kept with friendly front desk personnel. However, there is NO ELEVATOR! Carrying heavy luggage up five flights of stairs to our fifth floor room as there is no luggage assistance was arduous along with the twice daily stair ascent and descent. Senior citizens should be made aware of this before booking. Otherwise, it was a lovely stay nestled in a charming side street in the heart of old Quebec City.
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily

Stayed 2 nights in Sep 2025

10/10 Excellent

Claudia

The hotel is 3 months old… Concierge Remy was so professional, helpful, kind and engaging. He took his job very seriously. I highly recommend this hotel. It’s in a quiet residential area. It’s only half a block away from Chateau Frontenac. This is a true boutique hotel. Will return…
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Acadia is an excellent place to stay in Quebec City. Perfect location within walking distance to old town historical sites, shopping & restaurants. Newly renovated rooms are very clean and spacious. The staff members are friendly and helped with all our questions. There are no elevators in this quaint hotel, however, the staff were more than happy to brought our luggage up and down stairs for us.
Stayed 2 nights in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was an issue as we had a motor home. No place to park and we were not told prior to arriving. Otherwise all was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcia D

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was very positive. Ethan was very pleasant and helpful. A pleasure to deal with. He is a big asset to your hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Thomas, Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the property was very nice and comfortable! I would recommend additional shelf and hook in the bathroom.Also higher quality paper products in the bathroom .
Stayed 2 nights in Sep 2025

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel; fabulous city!

First time in Quebec city - loved everything about it. I could not believe that the young women not only carried the heavy suitcases up and down the stairs, but refused a tip as we were leaving. I have never heard of that in my life, anywhere in the world. Very European, totally walkable city. Loved hearing French everywhere.
Stayed 1 night in Sep 2025

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable , quiet hotel in a great area to walk and enjoy the beauty and richness of the area. You should note that parking is available for a fee. The lot is extremely small and tight. So tight, I scraped the wall upon exit:( Not hotel fault but just warning those with midsize and beyond cars..
Stayed 3 nights in Sep 2025

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again !

In great part of town. Staff so nice even though we speak no French. Wasnt crazy about no elevator but we knew that before we booked and it only ended up being one flight of stairs for us.
Stayed 2 nights in Sep 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is no elevator at the property and this should be made clear on the website. We were in a basement room and could hear loud footsteps from the room above us.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Lovely room. Perfect location for walking.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jungyoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Acadia Hotel. Room was lovely and spotless. All the staff were welcoming and very friendly. Great location! We would not hesitate to recommend the Acadia to our friends and family and would be happy to stay again. Note: There isn’t an elevator but that’s not such a bad thing considering all the delicious food you will be consuming!
Stayed 2 nights in Sep 2025

10/10 Excellent

Manuel, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every aspect. Checks all boxes.
Stayed 3 nights in Sep 2025

8/10 Good

Terri

Travelled with partner
The decor of the room was fabulous. It would have been nice to have some body lotion available though. Nespresso coffee was a nice addition.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old Quebec is very walkable - it was great to have this hotel so handy to the centre of town but away from noise. Everything is freshly painted and in top condition, super clean in all respects. Staff were incredibly helpful with information in advance and upon arrival. It was one if the few hotels in the area that offered an all day reception. The only drawback for some is, in the common French hotel style, there is no elevator - so reserve a lower floor room if stairs are and issue. I would definitely return to this hotel if visiting this very interesting historical town again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyndree

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property and our room were even prettier than the photos suggested! The street was one of the prettiest in the old city. Scrupulously clean space, with a cute lounge and friendly staff. Recommended.
Stayed 3 nights in Sep 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Old Quebec City was excellent. Room was clean, staff very friendly and helpful.
Stayed 3 nights in Sep 2025