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Hotel Ermitage

2.0 star property

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Photo gallery for Hotel Ermitage

Economy Plus Room
Superior Room
Economy Plus Room | Bathroom
Exterior
Superior Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Place, Quebec City Convention Center
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪7 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Classic Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Classic Room, Multiple Beds

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room

Economy Plus Room

8.2 out of 10
Very good
(58 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Ermitage

Self parking, express check-in, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a porter/bellhop and multilingual staff assistance. Housekeeping is available on request.
Hotel Ermitage offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of Hotel Ermitage's great location. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include a porter and a virtual front desk
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Château Frontenac and Quebec City Town Hall
As a guest of Hotel Ermitage, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 25 per night)
  • Limited on-site self parking

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • 3 steps to reach entrance
  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's mews mobile app before check-in.
Property Registration Number 2026-08-31, 063210
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Hotel Ermitage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 821 reviews
Rating 8 - Good. 294 out of 821 reviews
Rating 6 - Okay. 152 out of 821 reviews
Rating 4 - Poor. 47 out of 821 reviews
Rating 2 - Terrible. 34 out of 821 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Burhan

Stayed 1 night in Oct 2025

6/10 Okay

Guylaine

La était un
Stayed 1 night in Dec 2025

10/10 Excellent

Greta, Bromont

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We came to Quebec City for the German Christmas Market. This is a busy time, and although this hotel would not have been our first choice, it was in our price range and available. Overall, we were more than satisfied. This is a budget friendly, basic hotel right in Old Quebec, steps from the major points of attraction. Communication prior to arrival was clear, concise, with little delay. Our rooms were very clean, comfortable and despite being advised there would not be housekeeping during our short stay, they still cleaned our rooms each day. We had a problem with one of the coffee makers in one room: it was replaced same day. All hotel staff encountered were helpful, professional and pleasant. We did not expect, for the price, luxury and we didn't get it. For the price, we got what we expected: restrained but clean, comfortable rooms very close to what we wanted to see during our stay. We would stay here again and we do recommend it. Note #1: this is a sister hotel to, among others, the nearby Acadia. It was made clear to us that in a pinch, we could seek help for issues there, if needed. Note #2: the hotel is older and aspects could be improved/repaired. Our sense is that current labor shortages & reduced tourist environment will make any sprucing up an immediate and understandable challenge.
Stayed 3 nights in Dec 2025

10/10 Excellent

Claire

Stayed 1 night in Dec 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, amenities
We enjoyed the location. Our room was delightful although it was cold and we could hear everyone above us. But that had a certain charm to it. Beds were very comfortable.
Stayed 2 nights in Dec 2025

8/10 Good

Gino

Stayed 1 night in Nov 2025

6/10 Okay

Olivier

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, spacious room! Perfect location, excellent staff. Small fridge and microwave provided. Would have been great if they provided some better seating options - really just beds and a desk.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful stay. Perfect location and friendly staff as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Donald

Travelled with group
Plus: Quiet, clean, reasonably priced, near everything one wants to visit and enjoy. Minus: We chose this hotel because of the welcoming photos. Our room did not resemble any of the photos presented. We were in cramped quarters (difficult to go around bed), was very warm (also a plus when coming in from cold), only one chair for two people. No bath (as most photos showed), nowhere to hold soap and such in shower. All in all, it was a pleasant stay at the hotel though false representation in pictures of rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

André

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre
Stayed 1 night in Nov 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, amenities
Location was great. Rooms were dated but ok for the price. Cleaning staff did not speak English or French.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeannie Bee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

GLORIA

Stayed 2 nights in Oct 2025

10/10 Excellent

Hatef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, easy to checkin and checkout
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Good location, parking in the back($25/d). Did not have a microwave but was able to use the one across the street in an associated hotel Acadia.
Stayed 2 nights in Oct 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great location for sightseeing in old town Quebec City
Stayed 1 night in Oct 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property is excellently located. There are lots of shops, bars and restaurants just minutes away.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Old Quebec

Very nice place, very quiet and it’s in the very center of all, near all the great attractions and restaurants… the only thing is that there is no parking available…
Stayed 2 nights in Oct 2025

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good communication. In old town, very walkable!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities
Charming and perfectly located, the Hotel Ermitage was in an excellent location in Old Quebec!
Stayed 5 nights in Oct 2025

6/10 Okay

Nhung

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have to pay for parking
Stayed 3 nights in Oct 2025

6/10 Okay

Richard

Liked: Cleanliness
Great location, bit of a Fawlty Towers, the rooms are very dated, the room door deadbolt wouldn’t work, sink in the bedroom not the bathroom. Bed was very comfortable and communication was great. Would have no problem staying here again for short stays
Stayed 1 night in Oct 2025

6/10 Okay

Lorraine

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Desperately needs updating Bathroom fan was taped to the ceiling very old and depressing. Stair carpet had seen better days. Our room was on the fourth floor and we had no way to adjust the heat which was 76 in October way too warm. Bed was comfortable.
Stayed 3 nights in Oct 2025