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Hotel Ermitage

2.0 star property

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Photo gallery for Hotel Ermitage

A hotel room with a brick wall, a large window with curtains, a bed with white linens, and a painting on the wall.
A living room with a sofa, a coffee table with decorative items, a fireplace, and a television mounted on the wall.
A room with a desk, a chair, a sofa, a lamp, and a large mirror on the wall.
A bathroom with a glass-enclosed shower, a toilet, and a sink.
A historic building with a corner entrance, multiple windows, and a balcony.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6
  • Place, Château Frontenac
    ‪3 min walk‬
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Place, Quebec City Convention Center
    ‪5 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪22 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a desk, a chair, a window with curtains, a wall-mounted artwork, and a bedside lamp.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, a window with curtains, a wall-mounted artwork, and a bedside lamp.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room

A living room with a sofa, a coffee table with decorative items, a fireplace, and a television mounted on the wall.

Superior Room

8.8 out of 10
Excellent
(19 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds

A hotel room with two beds, white bedding, a nightstand with a lamp, and two paintings on the wall.

Classic Room, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Plus Room

A hotel room with a bed, a desk, a chair, a window with curtains, a painting on the wall, and a bedside lamp.

Economy Plus Room

8.2 out of 10
Very good
(74 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, pillows, a window with curtains, a radiator, and a painting on the wall.

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Ermitage

Self parking, express check-in, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a porter/bellhop and multilingual staff assistance. Housekeeping is available on request.
Hotel Ermitage offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of Hotel Ermitage's great location. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include a porter and a virtual front desk
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Grande Allée and 6 minutes by foot from Château Frontenac
As a guest of Hotel Ermitage, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 25 per night)
  • Limited on-site self parking

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • 3 steps to reach entrance
  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's mews mobile app before check-in.
Property Registration Number 2026-08-31, 063210
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Hotel Ermitage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 325 out of 904 reviews
Rating 8 - Good. 323 out of 904 reviews
Rating 6 - Okay. 165 out of 904 reviews
Rating 4 - Poor. 51 out of 904 reviews
Rating 2 - Terrible. 40 out of 904 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jean claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very clean staff very polite and i have a lot restaurants near the hotel bar etc.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Abhinav Singh

Liked: Cleanliness
Disliked: Property conditions & facilities
Yes it close to downtown
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Abhay

Liked: Cleanliness, amenities
Room was nice, exactly what we needed. Hotel location was great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is large and clean cause i booked 2 bedroom. It is near a park and near most of famous place kn Quebec city. I really love breakfast in hotel. The first time i had breakfast buffet delicious like that
Stayed 1 night in Apr 2026
Verified

8/10 Good

Julie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one night stay was worth it, the location is accessible to the tourist spots. The welcome gift was not expected as I only asked for notes, but very much appreciated. Thank you!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Martin

room was clean, the procedure to check in without receptionist was very clear and everything worked well
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities
Very clean and right in the heart of old Quebec. Would definitely go back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dolina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Beautiful stay. Perfect location and friendly staff as well.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kaylee

Liked: Cleanliness, property conditions & facilities
Very nice room and bathroom! Right beside lots of restaurants and shops, 5 min walk to the carnival
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great location for sightseeing in old town Quebec City
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hatef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, easy to checkin and checkout
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property is excellently located. There are lots of shops, bars and restaurants just minutes away.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities
Charming and perfectly located, the Hotel Ermitage was in an excellent location in Old Quebec!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the heart of old Quebec. Great to be able to park at the hotel and walk everywhere. Will definitely stay there again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location. So close to all the sites and restaurants we wanted to visit. The hotel was clean, and very quiet. I would recommend this hotel to travelers.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Nifty old hotel in Old Quebec City.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, amenities
We enjoyed the location. Our room was delightful although it was cold and we could hear everyone above us. But that had a certain charm to it. Beds were very comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Renaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and price in Old Quebec City
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, spacious room! Perfect location, excellent staff. Small fridge and microwave provided. Would have been great if they provided some better seating options - really just beds and a desk.
Stayed 2 nights in Nov 2025