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Hotel Ermitage

Property class: 2

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Photo gallery for Hotel Ermitage

A hotel room with a brick wall, a large window with curtains, a bed with white linens, and a painting on the wall.
A room with a desk, a chair, a sofa, a lamp, and a large mirror on the wall.
A living room with a sofa, a coffee table with decorative items, a fireplace, and a television mounted on the wall.
A historic building with a corner entrance, multiple windows, and a balcony.
A bathroom with a glass-enclosed shower, a toilet, and a sink.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6
  • Place, Citadel of Quebec
    ‪3 min walk‬
  • Place, Château Frontenac
    ‪3 min walk‬
  • Place, Quebec City Convention Center
    ‪5 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪22 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a desk, a chair, a window with curtains, a wall-mounted artwork, and a bedside lamp.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, a window with curtains, a wall-mounted artwork, and a bedside lamp.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room

A living room with a sofa, a coffee table with decorative items, a fireplace, and a television mounted on the wall.

Superior Room

8.8 out of 10
Excellent
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds

A hotel room with two beds, white bedding, a nightstand with a lamp, and two paintings on the wall.

Classic Room, Multiple Beds

8.6 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Plus Room

A hotel room with a bed, a desk, a chair, a window with curtains, a painting on the wall, and a bedside lamp.

Economy Plus Room

8.0 out of 10
Very good
(87 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, pillows, a window with curtains, a radiator, and a painting on the wall.

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Ermitage

This smoke-free hotel features express check-in, express check-out, and a porter/bellhop. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Hotel Ermitage offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of Hotel Ermitage's great location. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a porter and a virtual front desk
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Château Frontenac and 5 minutes by foot from Citadel of Quebec
As a guest of Hotel Ermitage, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces.

This Victorian Québec City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: CAD 15.99 for adults and CAD 15.99 for children

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • 3 steps to reach entrance
  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 15.99 for adults and CAD 15.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's mews mobile app before check-in.
Property Registration Number 063210, 2027-07-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Hotel Ermitage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 344 out of 964 reviews
Rating 8 - Good. 342 out of 964 reviews
Rating 6 - Okay. 177 out of 964 reviews
Rating 4 - Poor. 56 out of 964 reviews
Rating 2 - Terrible. 45 out of 964 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Salvatore

Liked: Cleanliness
Great location.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Great little spot, second time being there for a night each time, close to everything
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lois

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet and clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marylène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, Clean, very close to restaurants and convenience stores. Excellent experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jean claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very clean staff very polite and i have a lot restaurants near the hotel bar etc.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy check in
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Abhay

Liked: Cleanliness, amenities
Room was nice, exactly what we needed. Hotel location was great!
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Abhinav Singh

Liked: Cleanliness
Disliked: Property conditions & facilities
Yes it close to downtown
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

james

Liked: Cleanliness
Room was very small, bed access is tight, 3 hooks were missing, toilet seat was semi detached, shower door didn’t close, no electrical outlet near the desk. Very good location, parking was good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is large and clean cause i booked 2 bedroom. It is near a park and near most of famous place kn Quebec city. I really love breakfast in hotel. The first time i had breakfast buffet delicious like that
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
It's good for a short stay in Quebec City. Nothing fancy, but it does the job. The room was clean and the pressure was good in the shower. The box spring mattress was not the most comfortable. There is no staff, which was perfectly fine for us, but keep that in mind if that's not what you're looking for.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dolina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Beautiful stay. Perfect location and friendly staff as well.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Christian

Percect
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities
Very clean and right in the heart of old Quebec. Would definitely go back
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Julie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one night stay was worth it, the location is accessible to the tourist spots. The welcome gift was not expected as I only asked for notes, but very much appreciated. Thank you!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Martin

room was clean, the procedure to check in without receptionist was very clear and everything worked well
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kaylee

Liked: Cleanliness, property conditions & facilities
Very nice room and bathroom! Right beside lots of restaurants and shops, 5 min walk to the carnival
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Eileen

Parking was not necessary, advertising should state there is no elevator, did not need air and heating was not good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great location for sightseeing in old town Quebec City
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Hatef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, easy to checkin and checkout
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, but somewhat cramped for two queen-sized bed. We could not get the heat to work, and we froze for two nights. There was no staff on hand. Otherwise it is a lovely small hotel within the gates of the old city of Quebec.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2026