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Motel Lustre d'Or

2.0 star property

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Photo gallery for Motel Lustre d'Or

Standard Quadruple Room, 2 Double Beds
Exterior
Family Room
Family Room | Living area
Standard Double Room, 1 Double Bed | Bathroom

Reviews

4.2 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
3225 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 4C6
  • Place, Base de plein air de Sainte-Foy
    ‪3 min drive‬
  • Place, Les Galeries de la Capitale
    ‪4 min drive‬
  • Place, Laval University
    ‪5 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 6
  • 3 Double Beds

Similar properties

Exterior
Motel Jann
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
3.0 out of 5, 223 reviews
The price is €48
includes taxes & fees
10 Jan - 11 Jan 2026
Motel Jann

About this property

Motel Lustre d'Or

Motel in Québec City with free parking
Free newspapers, a garden, and free self parking are available at this smoke-free motel. WiFi in public areas is free.
Motel Lustre d'Or offers 12 accommodations. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Motel Lustre d'Or, you'll be close to Château Frontenac. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Just a 4-minute drive from Laval University and 13 minutes from Château Frontenac
As a guest of Motel Lustre d'Or, you'll find a garden and complimentary newspapers in the lobby. Public spaces have free WiFi. Free self parking is available.

This Québec City motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
The check-in location differs from the property location; go to: [Motel Jann, 3210 Boul Wilfrid Hamel Québec, Qc G1P2J1]
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - midnight.
The check-in location differs from the property location. To check in, guests will need to go to Motel Jann, 3210 Boul Wilfrid Hamel Québec, Qc G1P2J1
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-11-30, 055786
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Motel Lustre d'Or Quebec
Motel Lustre d'Or
Lustre d'Or Quebec
Lustre d'Or
Motel Lustre D'Or Quebec/Quebec City
Motel Lustre d'Or Motel
Motel Lustre d'Or Québec City
Motel Lustre d'Or Motel Québec City

Motel Lustre d'Or Reviews

Reviews

4.2
Rating 10 - Excellent. 17 out of 261 reviews
Rating 8 - Good. 26 out of 261 reviews
Rating 6 - Okay. 39 out of 261 reviews
Rating 4 - Poor. 52 out of 261 reviews
Rating 2 - Terrible. 127 out of 261 reviews

4.4/10

Cleanliness

5.0/10

Staff & service

3.8/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Raj

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smell cigarettes can’t sleep properly bad smell
Stayed 1 night in Jul 2025

2/10 Terrible

Ramel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible, motel to put it is simply. There was no merits for booking here. Everything from the bed, the washroom, the room itself was like the owners took 3 minutes to draw something out in crayon and called it a day. Don't book a room here unless you willingly like to stay in the conditions of a swamp.
Stayed 1 night in Jul 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service

STAY AWAY FROM THIS MOTEL.

Check-in was in an another location.The building appeared to be uninhabited,very run down outside. Inside was a sign to go across street to check in. Very old and dirty carpet on the floor with a very steep and creaky staircase. Condition of the room was terrible. Smoky, mouldy smell in room. No security bar for the room door, torn and dirty fabric on chairs, bed sheets had holes, dirty windows and sills. Head board on bed was loose and shaking. Bathroom was tiny with sink and tub about half the normal size, barely enough room to wash your hands, with 2 separate faucet sets mounted to basin with 1 functioning. TV did not have a power cord and we were told no TV service was available. No phone connection in room to speak to management. Room did have a microwave and mini fridge, but the fridge didn’t work and the microwave was dirty inside and out. A building in that condition should not be allowed to be rented out to the public. Management claimed there was nothing wrong and we would be be charged a cancellation fee.
Stayed 1 night in Jun 2025

2/10 Terrible

Saleem

Worst experience on Expedia in 5 years
Stayed 1 night in Jun 2025

2/10 Terrible

Nezar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Harsh

Stayed 1 night in May 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
No trashes and no shampoo
Stayed 1 night in Apr 2025

8/10 Good

MARK

Liked: Property conditions & facilities
Very adequate accommodation where I had stayed before and where I would stay again if the quote continued to be good; in a convenient location.
Stayed 1 night in Apr 2025

2/10 Terrible

Manon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Épouvantable

C'était vraiment épouvantable j'ai eu honte d'avoir amener ma fieuelle comment peuvent ils penser que c'est pour des familles il faut enlever cette établissement de hôtel.com j'avais pourtant confiance mais là ça me dépasse
Stayed 2 nights in Dec 2024

2/10 Terrible

Mohammed Aftab

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not good for stay, waste of money that we work very hard to earn.
Stayed 2 nights in Dec 2024

4/10 Poor

George

Stayed 1 night in Sep 2024

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't understand how this establishment is on your list. It's scary, very very noisy, people coming in and out at 3am and we can eat everything... On the lawn right in the "hotel" yard there are tons of trash, chairs, old TVs, garbages. We stayed because there was no refund but I didn't sleep AT ALL. Normally I would not even consider staying in a place like that. The bathroom was dirty, there was pee in the toilet when we came in... The fridge was not plugged in, the TV had no remote so no way to turn it on. The staff is zero welcoming. The whole thing looks like a dump outside and inside. For 165$ you don't expect luxury but still a lot more than that.... I went to get a coffee at mcdo in the morning few minutes walking from there, I was approached by two people at two different occasions in the parking lot and let's say it was not at all comfortable. The Expedia website says 2 stars, the sign at the entrance says one star, I would say minus 15.....
Stayed 1 night in Sep 2024

6/10 Okay

Guofeng

Stayed 2 nights in Aug 2024

8/10 Good

CHRISTINE MARGARET

Stayed 1 night in Aug 2024

6/10 Okay

Hardik

Liked: Staff & service
.
Stayed 2 nights in Aug 2024

2/10 Terrible

Riya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the furniture was all broken. The sink was clogged. no reception area to ask for necessary stuff
Stayed 1 night in Aug 2024

2/10 Terrible

Araceli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So noisy dirty no soap and shampoo so terrible,, worst motel ever
Stayed 1 night in Aug 2024

2/10 Terrible

Sabrina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place ! Dirty !
Stayed 1 night in Aug 2024

2/10 Terrible

Real

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Run down unsafe place. You need to walk across the street to register in which is very dangerous especially for senior folks. You can not close the main entrance door properly encouraging the outsiders to go in. No toilet paper available upon arrival. Broken furniture and so on; to many other things to mention here. This place should be shot down for good. You get what you pay for and you jeopardize your own safety.
Stayed 1 night in Aug 2024

2/10 Terrible

Younes

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s not clean
Stayed 2 nights in Aug 2024

2/10 Terrible

Ramesh Kumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was agonized when I got into this Motel. It's so tiny and has an awful smell. I highly recommend not choosing this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Sami

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All the motel
Stayed 2 nights in Aug 2024

2/10 Terrible

Anh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad greeting
Stayed 1 night in Dec 2023

6/10 Okay

Charanjeet

Disliked: Staff & service
according to price it was ok
Stayed 1 night in Nov 2023

2/10 Terrible

Devarsh

Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn't very clean nd lights were flashing.
Stayed 1 night in Nov 2023