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Best Western Plus City Centre/Centre-Ville

3.5 star property

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Photo gallery for Best Western Plus City Centre/Centre-Ville

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)
Business centre
Lobby
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool

Explore the area

View in a map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Place, Quebec City Town Hall
    ‪18 min walk‬
  • Place, Citadel of Quebec
    ‪20 min walk‬
  • Place, Château Frontenac
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus City Centre/Centre-Ville

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Best Western Plus City Centre/Centre-Ville offers 177 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

40-inch flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus City Centre/Centre-Ville. During your stay, you're just a quick walk from Quebec General Hospital. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at NouVo Cuisine & Mixologie, a bistro that serves Italian cuisine
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Parliament Building and a few minutes from Quebec City Town Hall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus City Centre/Centre-Ville offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A vending machine, multilingual staff, and a garden are also featured at the family-friendly Best Western Plus City Centre/Centre-Ville. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Québec City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 11 AM and on weekends from 7 AM to noon.
NouVo Cuisine & Mixologie - This bistro specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (CAD 32 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 11 AM on weekdays and 7 AM to noon on weekends; CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • NouVo Cuisine & Mixologie

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Uncovered self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2023-11-30, 020952
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10:00 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Best Western Plus City Centre/Centre-Ville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 813 out of 1573 reviews
Rating 8 - Good. 475 out of 1573 reviews
Rating 6 - Okay. 164 out of 1573 reviews
Rating 4 - Poor. 67 out of 1573 reviews
Rating 2 - Terrible. 54 out of 1573 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kulsoom

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms. New and comfortable. Helpful staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fotoula

Stayed 1 night in Aug 2025

8/10 Good

Zoé

Stayed 1 night in Jul 2025

10/10 Excellent

Innocent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall
Stayed 1 night in Aug 2025

6/10 Okay

Jackie

Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Kailyn

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

TesfaMichael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We visited in July with our 11 year old. It is close to downtown and worth it for the value - staff is amazing - has a pool - a few options to dine and shop. Walking to Old town depends on fitness as it takes about 15 minutes and hills. We used the hop on hop off which drops of you near the hotel and bought it for 2 days since you only pay extra $5 to buy for the next day - overall, I would come back there.
Stayed 4 nights in Jul 2025

8/10 Good

Guylaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La couette était trop chaude et la clim trop froide. Les oreillers pourraient être mieux... La piscine est petite. Pour un séjour en basse-ville, c'est un excellent emplacement. Les gens à l'accueil sont professionels et très serviables.
Stayed 2 nights in Jul 2025

8/10 Good

Sullka, north wales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Shaginy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Aug 2025

8/10 Good

Joban Kaur

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel and room beautiful. And on perfect location from downtown.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Safae

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good for the price, you feel safe and the service is also good.
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Liked: Property conditions & facilities
Disliked: Cleanliness
Room not cleaned regularly
Stayed 6 nights in Jul 2025

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rat b*******

They charged me an extra 190$ !!
Stayed 3 nights in Jul 2025

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable beds, little bit of an iffy area but the hotel is amazingz
Stayed 1 night in Aug 2025

8/10 Good

Sarah, Oshawa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice and clean, lots of space. Beds are comfy. Parking cost extra and is outside, self park, there are 2 small gravel parking lots around the corner from the hotel. Not the greatest, but not the worst. The pool is nice, but small; it was very crowded as it was raining outside everyone wanted in the pool at the same time. Otherwise our stay has been very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Thinh

Stayed 1 night in Jul 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

BILLY

Stayed 1 night in Aug 2025

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jul 2025

8/10 Good

kyueun

Stayed 2 nights in Jul 2025

10/10 Excellent

Kéliane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed 10/10
Stayed 1 night in Jul 2025