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Hôtel du Jardin by Les Lofts Vieux-Quebec

3.5 star property

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Business Room, 1 King Bed
Room, 1 Queen Bed | Bathroom
Front of property
Courtyard
Business Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
363, Boul. Charest Est, Québec City, QC, G1K 3H3
  • Place, Quebec City Convention Center
    ‪8 min walk‬
  • Place, Théâtre Capitole
    ‪10 min walk‬
  • Place, Grande Allée
    ‪13 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed

Business Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, soundproofing, iron/ironing board, travel cot

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(21 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hôtel du Jardin by Les Lofts Vieux-Quebec

Along with express check-in, this smoke-free hotel has express check-out and a picnic area. WiFi in public areas is free. Housekeeping is available on request.
Hôtel du Jardin by Les Lofts Vieux-Quebec offers 19 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Québec City hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Hôtel du Jardin by Les Lofts Vieux-Quebec. During your stay, you're just a quick walk from Church of St. Roch. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • 10 minutes by foot from Quebec City Convention Center and a 2-minute drive from Quebec City Town Hall
Hôtel du Jardin by Les Lofts Vieux-Quebec offers its guests a picnic area, express check-in, and express check-out. WiFi is free in public spaces.

This 3.5-star Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Area rugs in public areas
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 139016, 2026-08-31
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Hôtel du Jardin by Les Lofts Vieux-Quebec.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auberge L'Autre Jardin Hotel
Auberge L'Autre Jardin Hotel Quebec
Auberge L'Autre Jardin Quebec
l`Autre Jardin Hotel Quebec City
Lofts Charest Hotel Jardin Quebec
Lofts Charest Hotel Jardin
Lofts Charest Jardin Quebec
Lofts Charest Jardin
Hotel Jardin Quebec
Jardin Quebec
Hôtel Jardin Quebec

Hôtel du Jardin by Les Lofts Vieux-Quebec Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 840 reviews
Rating 8 - Good. 300 out of 840 reviews
Rating 6 - Okay. 75 out of 840 reviews
Rating 4 - Poor. 34 out of 840 reviews
Rating 2 - Terrible. 22 out of 840 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Eva Lucia

Stayed 1 night in Dec 2025

8/10 Good

Lara

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean room and well kept with nice bathroom. Heater ineffective due to high ceilings and poor aircon. Staff unhelpful and not approachable.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room, convenient location. Will book here again for sure!
Stayed 4 nights in Nov 2025

10/10 Excellent

Ma Monina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Angela

Stayed 2 nights in Nov 2025

10/10 Excellent

Denmark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the amount of space in our suite! The beds were comfortable and the washroom was a perfect size. Getting around Quebec was very easy, 30 min walk to Old Quebec and lots of cafes and grocery stores nearby. Only issue was no housekeeping for the 5 nights we had stayed. Front desk staff were friendly and helpful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Chambre propre moderne et lits très confortable
Stayed 2 nights in Nov 2025

8/10 Good

Maryse

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Demet A

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was well design and clean , we didn’t see any staff , it was self check-in hotel but prior to our arrival everything clearly explained via emails .
Stayed 2 nights in Nov 2025

10/10 Excellent

ishpal

Stayed 1 night in Nov 2025

8/10 Good

Karrie

Liked: Cleanliness, property conditions & facilities
The room was clean, the location was great and the staff were nice and helpful. The only issue I had was rude residents. The noise level was annoying. The people next door and above me were not respectful that there are other guests staying there. Loud music and stomping and running was heard until early morning.
Stayed 2 nights in Oct 2025

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and beautiful ans spacious
Stayed 1 night in Oct 2025

8/10 Good

Bryan

Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Billy Roy

Stayed 2 nights in Oct 2025

6/10 Okay

Wendela

Travelled with partner
Liked: Staff & service
Short walk to old town
Stayed 2 nights in Oct 2025

6/10 Okay

Ioan

Travelled with family
Liked: Cleanliness
La chambre était propre, mais il manquait beaucoup d'espace de ramgement,(rangement des marteaux à l'entrée, places pour mettre les valises).
Stayed 2 nights in Oct 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2025

8/10 Good

Clemente, North Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Roy

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I did not receive an email telling me how to get in the front door. Fortunately, a resident came out so I was able to get in and the desk clerk was good about sending me the email I should have received. She also explained hiw to get in the front door—I have never before needed a code to get in the front door of a hotel. The outside of the building was foreboding and the neighborhood was dark. My room was large and clean, very stark with minimalist furniture and hard surfaces everywhere, and an outlet by the bed that did not workk, but I crawled under the TV and managed to plug in a clock and my device chargers.
Front door
Stark furnishings
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and comfortable but missing some amenities such as no coffee or tea or shampoo. Would have been nice to have instructions on how to use the shower controls. Hallways could have better lighting as the black paint makes it really dark.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jordie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. Staff were very helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Esther

Travelled with group
Disliked: Amenities
This property is very basic. Staff will only acknowledge you if you need something, otherwise it’s a very self serve experience. The hotel is located very close to bus stop which runs from the airport, so that’s convenient. I booked this hotel as a last minute stop, although it’s clean and relatively quiet, I would not stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Mary

Stayed 2 nights in Sep 2025

8/10 Good

Andree

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025