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Hôtel Jardin Du Gouverneur

2.0 star property

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Photo gallery for Hôtel Jardin Du Gouverneur

1 Queen Fabulous View with balcony | Balcony
2 Double Beds
1 Queen bed | Bathroom shower
Front of property
1 Queen bed | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

View in a map
16, rue Mont-Carmel, Québec City, QC, G1R 4A3
  • Place, Château Frontenac
    ‪2 min walk‬
  • Place, Quartier Petit Champlain
    ‪2 min walk‬
  • Place, Quebec Cruise Terminal
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪19 min drive‬

Room options

View all photos for City View Small Room

Individually furnished, free WiFi, bed sheets

City View Small Room

9.0 out of 10
Wonderful
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Queen bed

1 Queen bed

1 Queen bed

8.6 out of 10
Excellent
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Double Beds

2 Double Beds

2 Double Beds

8.6 out of 10
Excellent
(43 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Double Bed

Individually furnished, free WiFi, bed sheets

1 Double Bed

7.6 out of 10
Good
(8 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Very Small Room 100 sq ft

Individually furnished, free WiFi, bed sheets

Very Small Room 100 sq ft

7.0 out of 10
Good
(11 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for 1 Queen Fabulous View with balcony

1 Queen Fabulous View with balcony

1 Queen Fabulous View with balcony

8.6 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hôtel Jardin Du Gouverneur

Hotel in Québec City, steps from Château Frontenac
Concierge services, laundry facilities, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a TV in a common area and multilingual staff assistance. Housekeeping is available on request.
Hôtel Jardin Du Gouverneur offers 15 air-conditioned accommodations with coffee/tea makers. Each accommodation is individually furnished. Televisions come with cable channels and pay movies. Bathrooms include showers.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hôtel Jardin Du Gouverneur. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes horse riding/rentals
  • Guests have great things to say about the helpful staff and the location
  • Steps from Château Frontenac and 13 minutes by foot from Quebec Cruise Terminal
Hôtel Jardin Du Gouverneur offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hôtel Jardin Du Gouverneur also features laundry facilities and a television in a common area.

This Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 24 per day)

Things to do

  • Horseback riding/rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 1852
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 24 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 041823, 2025-04-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Hôtel Jardin Du Gouverneur.

Property is also known as

Hotel Au Jardin Du Gouverneur Quebec/Quebec City
Hôtel Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Quebec
Jardin Du Gouverneur
Jardin Du Gouverneur Quebec
Hôtel Jardin Gouverneur Quebec
Hôtel Jardin Gouverneur
Jardin Gouverneur Quebec
Jardin Gouverneur
Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Hotel
Hôtel Jardin Du Gouverneur Québec City
Hôtel Jardin Du Gouverneur Hotel Québec City

Hôtel Jardin Du Gouverneur Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 403 out of 1039 reviews
Rating 8 - Good. 375 out of 1039 reviews
Rating 6 - Okay. 158 out of 1039 reviews
Rating 4 - Poor. 68 out of 1039 reviews
Rating 2 - Terrible. 35 out of 1039 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You can’t ask for a better location in Quebec City. Excellent staff and very comfortable rooms. Highly recommended.
Stayed 1 night in Aug 2025

8/10 Good

Steeve

Stayed 1 night in Jul 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Haroon

Stayed 1 night in Jul 2025

6/10 Okay

Noureddine

Stayed 1 night in Jul 2025

8/10 Good

Wen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The garage was full, but the hotel clerk was helpful to find another garage but it was very far away.. The desk was empty most times, but we managed. Love the area and our room was fine! thank you!
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect. If you need a clean, low-key place to spend a night, this is a good option.
Stayed 1 night in Jul 2025

10/10 Excellent

Toni

Stayed 4 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Sydney

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location. Check in easy. Room is bare bones and very very small. Bed not comfortable. Shower door barely hanging on by a thread. Can hear plumbing issues all night long. Walls extremely thin. No parking included.
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

bouchra

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was inconveniently small, I had to walk sideways to get to the bathroom. I banged my elbow against a corner. The mattress was of very bad quality and uneven, which took a toll on my back, and the bed was squeaky. The electric cords were overextended which I didn’t think was safe as a part was hanging loose. Then there was the noise as there was no sound proofing and I would guess thin walls. Guests were noisy even in the evening and night, one was yelling really loud. The view from my window was a sad display of junk casually dispersed on the balcony or terrasse adjacent to the room. No decaf option available. I would have appreciated more helpfulness from the hostess. I kept calling the provided number to talk to someone as I had an appointment but no answer. It was a very disappointing stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness

Location, location, location

The property was OK: clean, serviceable. The check in which was listed as 3pm actually happened at 5:30. All this was mitigated by the superb location, just around the corner from the Frontenac.
Stayed 3 nights in Jul 2025

10/10 Excellent

Georges, Laval

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, quiet, very clean. The only negative thing was that the room needed a bit of maintenance; other than that, everything was great.
Stayed 1 night in Jul 2025

6/10 Okay

Taehyun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
staff was friendly.
Stayed 1 night in Jul 2025

8/10 Good

Lynne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location!!! Stairs to rooms were a challenge for my companion
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel is very cute and charming. It gave an old school European feeling.
Stayed 2 nights in Jul 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The location was perfect.
Stayed 1 night in Jul 2025

6/10 Okay

Steeve

Stayed 1 night in Jun 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to everything!! Thank you!
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Only good about this hotel is the location, you pay for your booking when you get there, they charge my credit card 2 days before.
Stayed 4 nights in Jun 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

John, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint boutique hotel centrally located in Old Quebec City. The staff was very friendly and quite helpful. Arrived early, and they kindly stored our luggage. Note: there is no elevator, so bags may need to be carried up a couple of flights of stairs. This was not an issue for us, but could be for some. Both English and French spoken. We very much enjoyed our stay.
Stayed 1 night in Jun 2025