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Hôtel Jardin Du Gouverneur

2.0 star property

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Photo gallery for Hôtel Jardin Du Gouverneur

Front of property
1 Queen Fabulous View with balcony
1 Queen Fabulous View with balcony | Balcony
1 Queen bed | Bathroom shower
1 Queen bed | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
16, rue Mont-Carmel, Québec City, QC, G1R 4A3
  • Place, Château Frontenac
    ‪1 min walk‬
  • Place, Quartier Petit Champlain
    ‪2 min walk‬
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪19 min drive‬

Room options

View all photos for City View Small Room

Individually furnished, free WiFi, bed sheets

City View Small Room

9.0 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Queen bed

1 Queen bed

1 Queen bed

8.6 out of 10
Excellent
(31 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Double Beds

2 Double Beds

2 Double Beds

8.6 out of 10
Excellent
(52 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Double Bed

Individually furnished, free WiFi, bed sheets

1 Double Bed

7.6 out of 10
Good
(9 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Very Small Room 100 sq ft

Individually furnished, free WiFi, bed sheets

Very Small Room 100 sq ft

7.0 out of 10
Good
(11 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for 1 Queen Fabulous View with balcony

1 Queen Fabulous View with balcony

1 Queen Fabulous View with balcony

8.6 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hôtel Jardin Du Gouverneur

Concierge services, laundry facilities, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a TV in a common area and multilingual staff assistance. Housekeeping is available on request.
Hôtel Jardin Du Gouverneur offers 15 air-conditioned accommodations with coffee/tea makers. Each accommodation is individually furnished. Televisions come with cable channels and pay movies. Bathrooms include showers.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hôtel Jardin Du Gouverneur. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes horse riding/rentals
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Château Frontenac and 6 minutes by foot from Quebec City Town Hall
Hôtel Jardin Du Gouverneur offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hôtel Jardin Du Gouverneur also features laundry facilities and a television in a common area.

This Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 24 per day)

Things to do

  • Horseback riding/rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 1852
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 24 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 041823, 2025-04-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Hôtel Jardin Du Gouverneur.

Property is also known as

Hotel Au Jardin Du Gouverneur Quebec/Quebec City
Hôtel Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Quebec
Jardin Du Gouverneur
Jardin Du Gouverneur Quebec
Hôtel Jardin Gouverneur Quebec
Hôtel Jardin Gouverneur
Jardin Gouverneur Quebec
Jardin Gouverneur
Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Hotel
Hôtel Jardin Du Gouverneur Québec City
Hôtel Jardin Du Gouverneur Hotel Québec City

Hôtel Jardin Du Gouverneur Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittany Leigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic, guest services was very knowledgeable and staff is very friendly. Room was very cute, cozy and clean.
Stayed 2 nights in Dec 2025

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean with all toiletries and towels stocked. Location was amazing but noise from other rooms and traffic were a bit loud.
Stayed 2 nights in Dec 2025

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
I stayed it the single person room and it was perfect for what I needed and the price I paid! The mini fridge was a nice surprise and the Keurig maker was great! I think it might be better if the bed was turned the other way as it was super tight trying to get to the bathroom with the limited room and the tv where it is. It also would have been nice to gave a mat for shoes at the door especially in the winter. All in all it was a great stay in a perfect location!
Stayed 2 nights in Dec 2025

6/10 Okay

Josée

Liked: Cleanliness, staff & service
Disliked: Amenities
Chambre ok Chauffage déficient
Stayed 1 night in Dec 2025

10/10 Excellent

Wanda

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Robin Frank

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were very friendly and helpful Clean hotel and really nice bed.
Stayed 4 nights in Nov 2025

6/10 Okay

nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and very friendly staff. The room was quite small though and the bathroom vent was very noisy when the light was turned on.
Stayed 1 night in Nov 2025

6/10 Okay

Diana

Disliked: Amenities
The location was excellent. The staff not so much. Put the “clean our room please” sign on the door when we left at 9 am. We returned after 6pm and it wasn’t done. Also the one day that they came in the room they did not replace our dirty cups with clean. We had to wash ourselves. The front desk is not regularly staffed so you are pretty much on your own. Google becomes your bestie.
Stayed 3 nights in Nov 2025

6/10 Okay

Laurina

Travelled with group
Liked: Staff & service
Disliked: Amenities
The room was clean and slightly upgraded but very old. The trim & windows rotting, Fridge sits in closet? Electrical outlets exposed with wires visible The Libby is drab and uninviting. Could be a nice sitting room. Little to no office staff, feels like a hostel. Staff was friendly & knowledgeable when we did see them. Only hotel in all of old Quebec that did not have a single Christmas decoration or light! Not one.. Dead plants in window boxes. Curb appeal was drab Just basic clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Nov 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was courteous, helpful and efficient. It was a great spot next to Chateau.
Stayed 2 nights in Nov 2025

10/10 Excellent

SERGIO

Travelled with partner
Liked: Cleanliness, amenities
Everything was great. 5th time here.
Stayed 2 nights in Nov 2025

8/10 Good

André

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout O.K Seule déception, toilette qui ne fonctionnait pas bien. J’ai dû replacer le caoutchouc dans le réservoir pour qu’elle se remplisse.
Stayed 1 night in Nov 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
clean,quite highly recommended walkable to the most visited places
Stayed 1 night in Nov 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was charming and more than adequate for our 3 night stay. The location is unbeatable(right beside Chateau Frontenac). Walking distance to all attractions, shops and restaurants. We enjoyed Quebec City and hope to come again. .
Stayed 3 nights in Nov 2025

10/10 Excellent

Jan

Stayed 1 night in Nov 2025

8/10 Good

Roem de

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra, minneapolis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, comfy bed, pleasant helpful staff
Stayed 4 nights in Nov 2025

8/10 Good

Bert

Travelled with family
Liked: Cleanliness, property conditions & facilities
The manager was very friendly and helpful. The location was great, right next door to historic The Château Hotel. We were close to everything. The balcony was very nice to have with a great view, although it could use some updating. The room was OK, but clean. The floors were in terrible shape, and need to be replaced. Would we stay again...yes.
Our room
Our balcony overlooking the park and St. Lawrence River. The historic Château Hotel was just to the left on this picture.
Exterior of our hotel. The second floor balcony with string lights was ours.
The historic Château Hotel. We were just to the left of this picture.
Stayed 4 nights in Oct 2025

4/10 Poor

Marsha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
The hotel is in a perfect location, it was downhill from there. The walls and floor are paper thin and we could not sleep at night with the people upstairs stomping on the floor until 11p at night. The noise was constant. It was impossible for us to sleep. One night, we ran out of toilet paper - checked under the sink - nothing. In the middle of night, my daughter searched by front desk to find the toilet paper.
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely small hotel with morning coffee, walkable to everything in Old Town. The staff and service was perfect and we enjoyed our 7 night stay here. Thanks!
Stayed 7 nights in Oct 2025

8/10 Good

Davood, Tennyson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy access to all places in dawn town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely unesco approved property right beside Chateau Frontenac, fronting a garden (jardin) square park. Our small (expected) 3rd floor room had a beautiful view of the park and I even saw the lovely sunrise from our attic windows. There is no elevators so be prepared to trek up 39 stairs to 3rd floor (doable since every 3-5 steps turn at a landing), by the end we were feeling very fit. Steps away is the terrace of Fronteac and boardwalk, so we could easily walk everywhere in Vieux Quebec. Lovely staff were helpful and accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kendall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member recognized my name upon checking in. Helped carry the luggage up the 3 flight of stairs, showed me where to park and made 2 suggestions of where to eat.
Stayed 2 nights in Oct 2025

8/10 Good

Angela, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The urgent need of an elevato please
Stayed 2 nights in Oct 2025