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Hôtel Must – Aéroport de Québec par JARO

3.5 star property

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Photo gallery for Hôtel Must – Aéroport de Québec par JARO

An indoor swimming pool with clear water, surrounded by lounge chairs and potted plants.
A gym with various exercise equipment, large windows, and a high ceiling with visible ductwork.
A modern lobby with a curved sofa, a reception desk, and a staircase.
A rooftop terrace with lounge chairs, tables, and a palm tree.
A hotel room with a bed, a sofa, a desk with a sink, a mirror, and a television.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View in a map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Place, Carie Factory Amusement Center
    ‪2 min walk‬
  • Place, Recreofun Amusement Centre
    ‪7 min walk‬
  • Place, Base de plein air de Sainte-Foy
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪6 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Fireplace

A hotel room with a bed, a desk, a television, a fireplace, and a sofa.

Classic Room, 1 Queen Bed, Fireplace

8.8 out of 10
Excellent
(58 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

A hotel room with a bed, a sofa, a desk, and a large abstract painting on the wall.

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(174 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

A hotel room with a bed, a TV, a desk, a chair, and a large window with curtains.

Adapted Room, 1 Queen and 1 Queen Murphy Bed

8.4 out of 10
Very good
(20 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

A hotel room with a bed, bedside tables, a desk, a chair, and a window with curtains.

Intimacy Room, 1 Queen Bed, Fireplace

8.4 out of 10
Very good
(20 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

A hotel room with a bed, desk, chair, and a view of the city.

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

9.0 out of 10
Wonderful
(30 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

A hotel room with a bed, desk, chair, and a TV screen.

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

8.6 out of 10
Excellent
(22 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hôtel Must – Aéroport de Québec par JARO

An indoor pool, a restaurant, and a fitness center are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and a business center. Weekly housekeeping is available.
Hôtel Must – Aéroport de Québec par JARO offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the pool at Hôtel Must – Aéroport de Québec par JARO. During your stay, you're just a quick walk from Carie Factory Amusement Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the pool
  • Steps from Carie Factory Amusement Center and 10 minutes by foot from Recreofun Amusement Centre
Hôtel Must – Aéroport de Québec par JARO offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Must – Aéroport de Québec par JARO. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star L'Ancienne-Lorette hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 8 2026 to October 2 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2027-01-31, 222760
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Aéroport de Québec par JARO Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 822 out of 1730 reviews
Rating 8 - Good. 513 out of 1730 reviews
Rating 6 - Okay. 245 out of 1730 reviews
Rating 4 - Poor. 86 out of 1730 reviews
Rating 2 - Terrible. 64 out of 1730 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good breakfast….easy and convenient parking
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

richard

Liked: Cleanliness
Great place !
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms and super comfortable bed. Quiet and clean The breakfast was average. Primarily had various bread and pastries and cereals.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The coffee was hot and lots of choices for breakfast
Stayed 3 nights in May 2026
Verified review

8/10 Good

Marieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always helpful, Old amenities but worth the locations (arcade and Boston Pizza), very good price for a family of 4! The kids had a blast’
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Rebecca

Liked: Staff & service, amenities
Hotel is close to everything, nice bar and restaurant attached but the vibe in the entry, hallways and rooms needs an update!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

gildo

Liked: Cleanliness, property conditions & facilities
Great location and lots of great amenities
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, convenient location to the airport.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Fun Activities for kids/Teens. Modern rooms.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Stay was excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and a large room.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for anyone flying. Rooms were clean and a Boston pizza restaurant in the hotel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Efstathia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Staff was wonderful! We were able to check in early as the room was ready, and everything we needed was nearby! Great for families! Definitely recommend!!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mirella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and lots of food options for breakfast. It was also very convenient being close to the airport
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Guillaume

Liked: Staff & service
Disliked: Property conditions & facilities
Room where ok
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Marie-Jose

Liked: Cleanliness, amenities, property conditions & facilities
Fast check in and check out. Friendly staff. Spacious room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Emilia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , accomodating/friendly staff, and great amenities for our family. Rooms are well thought out as well.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Abderahman

Liked: Cleanliness, amenities, property conditions & facilities
Kids friendly
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to everything, store, restaurant… elevator is really slow.
Stayed 2 nights in Mar 2026