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HÎtel Plaza Québec par JARO

4.0 star property

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Photo gallery for HÎtel Plaza Québec par JARO

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Front of property
Lobby sitting area
Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3031 boulevard Laurier, Québec City, QC, G1V 2M2
  • Place, Laurier Quebec
    â€Ș10 min walk‬
  • Place, Place Sainte-Foy
    â€Ș15 min walk‬
  • Place, Laval University
    â€Ș3 min drive‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș13 min drive‬

Room options

View all photos for Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout curtains, iron/ironing board

Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

  • Sleeps 4

View all photos for Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace-Disability Access

In-room safe, desk, blackout curtains, iron/ironing board

Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace-Disability Access

  • Sleeps 4

View all photos for Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout curtains, iron/ironing board

Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed-Disability Access

In-room safe, desk, blackout curtains, iron/ironing board

Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed-Disability Access

  • Sleeps 4

View all photos for Interior Balcony Signature Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Interior Balcony Signature Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

  • Sleeps 4

View all photos for Interior Terrace Room,1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout curtains, iron/ironing board

Interior Terrace Room,1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Pink Premium Suite,1 King Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout curtains, iron/ironing board

Pink Premium Suite,1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout curtains, iron/ironing board

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout curtains, iron/ironing board

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for White Premium Suite,1 King Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout curtains, iron/ironing board

White Premium Suite,1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

In-room safe, desk, blackout curtains, iron/ironing board

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

  • Sleeps 4

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(197 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(95 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.4 out of 10
Very good
(24 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

In-room safe, desk, blackout curtains, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

In-room safe, desk, blackout curtains, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.6 out of 10
Excellent
(140 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

7.6 out of 10
Good
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Garden view
L'HÎtel Québec par JARO
Sainte-Foy-Sillery-Cap-Rouge
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 2,360 reviews
The price is €100
includes taxes & fees
4 May - 5 May
L'HÎtel Québec par JARO

About this property

HÎtel Plaza Québec par JARO

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
HÎtel Plaza Québec par JARO offers 233 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the pool at HÎtel Plaza Québec par JARO. During your stay, you'll be within walking distance of Laurier Quebec. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Ginger Pub-Grill-Lounge
  • English breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Within a 15-minute walk of Laurier Quebec and Laval University Hospital
HÎtel Plaza Québec par JARO offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7115 square feet (661 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly HÎtel Plaza Québec par JARO. Self parking is free.

This 4-star Québec City hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 11 AM.
Ginger Pub-Grill-Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: CAD 18 to 28 for adults and CAD 8 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginger Pub-Grill-Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,115 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cribs (infant beds) are available for CAD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 027462
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
HÎtel Plaza Québec Hotel
HÎtel Plaza Québec Québec City
HÎtel Plaza Québec Hotel Québec City

HÎtel Plaza Québec par JARO Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1446 out of 3113 reviews
Rating 8 - Good. 900 out of 3113 reviews
Rating 6 - Okay. 445 out of 3113 reviews
Rating 4 - Poor. 182 out of 3113 reviews
Rating 2 - Terrible. 140 out of 3113 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was excellent. Hotel is a nice place to stay.
Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
easy to get to since just off of a major highway
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 4 nights in Jan 2026

6/10 Okay

Waqar Ahmed Mir

Travelled with family
Liked: Cleanliness
Its ok but I was expecting better experience. Got rooms on the 1st floor pool side view and they have strong chlorine smell so if you have nasal allergies or Asthma etc avoid these rooms. Rooms are kind of congested and need the upgrade . Staff was helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Alexandre

Business traveller
Personnel trĂšs gentil et aidant mais les chambres sont vieillotes et plus ou moins bien entretenues.
Stayed 1 night in Jan 2026

10/10 Excellent

Marie-pier

Stayed 1 night in Jan 2026

8/10 Good

Alexandre

Stayed 2 nights in Jan 2026

10/10 Excellent

Lauretta

Stayed 1 night in Nov 2025

10/10 Excellent

Christiane

Stayed 2 nights in Jan 2026

10/10 Excellent

Mat

Stayed 2 nights in Dec 2025

8/10 Good

Younes

Stayed 2 nights in Dec 2025

10/10 Excellent

Julie, Chicoutimi

Stayed 1 night in Jan 2026

8/10 Good

Patrick

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel pascal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Superbe hĂŽtel Beaucoup d’activitĂ©s en tout temps!!
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Serge

Stayed 1 night in Jan 2026

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities on site
Stayed 2 nights in Dec 2025

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

Mohamed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and lots of activities for the kids. Main issue was no cleaning service even when we had the sign in the door asking for it. We had to call to get some service and it arrived while we were in the room at night. No ventilation in the bathroom doesn’t help with humidity, so there was some paint gone from the door and ceiling. Otherwise, it was a clean room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Great amenities. Modern and clean rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was super good We really enjoyed our stay Specially for those who has kids, it’s a great choice
Stayed 2 nights in Dec 2025

4/10 Poor

Sandra

Disliked: Cleanliness
Room cleanliness could have been better. Staff was good but hotel needs a lot of maintenance and cleaning.
Stayed 2 nights in Dec 2025

6/10 Okay

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only got our room ready at 6h30PM.
Stayed 1 night in Jan 2026

4/10 Poor

EDWIN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL-Parking was very limited. We found ourselves parking at the adjacent lot pretty much daily. The coffee pot and refrigerator were not working. Complained to the hotel Check in staff that my mother n law insulin froze overnight and we had to throw it out. was told a manager would call me back to discuss possible refund or credit and have not heard back. The hotel has one restaurant. Were told by the check-in staff that reservations to eat at the hotel must always need to be made. Made reservation for 7pm. We were sat down right away, the waiter showed up 35min later, and food took another 1hr and 15mins later. Asked for a medium burger and received a well-done burger. I complained to the waiter. He stated Quebec had a law against uncooked red meat- this was confirmed by the manager. I decided to have a chicken burger instead; it took an additional 45min for my chicken burger to arrive, and only because I threatened to leave! I complained to the restaurant manager about the length it took for the full service, and that although I paid the bill, I should have received some type of courtesy credit, and after a back and forth, she gave us two breakfast vouchers. Would not stay here again!
Stayed 3 nights in Dec 2025

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diffre
Stayed 3 nights in Dec 2025