Hotel Royal William, an Ascend Collection Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Royal William, an Ascend Collection Hotel

Standard Room, 2 Queen Beds, Non Smoking
Superior Room, 2 Queen Beds, Non Smoking
Lobby
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
360 boulevard Charest Est, Québec City, QC, G1K3H4
  • Place, Quebec City Convention Center
    ‪10 min walk‬
  • Place, Parliament Building
    ‪13 min walk‬
  • Place, Château Frontenac
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Hotel Royal William, an Ascend Collection Hotel

A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Hotel Royal William, an Ascend Collection Hotel offers 44 accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Royal William, an Ascend Collection Hotel. During your stay, you're just a quick walk from Church of St. Roch. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and archery
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Quebec City Town Hall and 5 minutes from Château Frontenac
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. A health club, a library, and a vending machine are also featured at the business-friendly Hotel Royal William, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Québec City hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
MILA Ristorante - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22 per day)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 19 for adults and CAD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 19 for adults and CAD 19 for children
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2027-03-31, 137340
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Hotel Royal William, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 322 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and clean room, overall quiet nice area and easy access to public transit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Na

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and clean. Room is very spacious. We arrived very lay and the front desk gentleman was so nice and patient explaining everything to us.
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really luxurious, big rooms with good quality shampoo, conditioner, and body wash! We were even given epsom salt baths, toothbrush and toothpaste, shavers, and more. Staff was super kind as well. High recommend!
Stayed 2 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, great 2 night stay. Nothing to complain about!
Stayed 2 nights in Dec 2025

6/10 Okay

Tamara

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff was not very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities
All of the above!
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Stayed 2 nights in May 2024

10/10 Excellent

fred

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fast … friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff (Hotel and Restaurant) and a great room!
Stayed 1 night in Dec 2025

10/10 Excellent

Dominique

Stayed 2 nights in Dec 2025

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à redire. Le déjeuner était simple mais pour le prix c'est correct. On recommande ! Merci
Stayed 3 nights in Nov 2025

10/10 Excellent

Jocelyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, nice design and quiet
Stayed 1 night in Nov 2025

6/10 Okay

Claude

Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Place was spotless . Great service
Stayed 3 nights in Nov 2025

10/10 Excellent

Garrett H

Stayed 1 night in Nov 2025

10/10 Excellent

Varenne

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in May 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Chambre (supérieure) spacieuse, décorée de bon goût et équipée de manière très fonctionnelle. Quartier St-Roch / St-Sauveur de plus en plus intéressant en dépit de ses nombreux sans-abris. La rue Charest est étonnamment tranquille la nuit — du moins sur semaine.
Stayed 2 nights in Nov 2025

6/10 Okay

MINKYUNG

Stayed 1 night in Oct 2025

8/10 Good

Markus

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good apart from on the Saturday of our stay - when we came down in the AM one of the 2 guys at reception was very drunk and quite belligerant.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marvin, Stittsville

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and a very comfortable room.
Stayed 1 night in Oct 2025

10/10 Excellent

Zeeshan, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly. Most of the things are at walkable distance (15 -30 min) making the location convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room! Clean and with tons of little perks ( robes , bubble bath, etc)
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dawnell A

Liked: Cleanliness
Stayed 1 night in Sep 2025