Hotel Royal William, an Ascend Collection Hotel

Property class: 3.5

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Photo gallery for Hotel Royal William, an Ascend Collection Hotel

A restaurant with wooden flooring, green chairs, and a bar area with a bicycle decoration.
A pathway leading to a row of historic stone buildings with a lamp post and well-maintained gardens.
A waterfront cityscape with historic buildings, a prominent tower, and a marina with boats.
A modern lobby with two blue armchairs, a glass partition, and a wooden accent wall.
A modern lobby with a blue sofa, a blue armchair, and a small table with a plant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
360 boulevard Charest Est, Québec City, QC, G1K3H4
  • Place, Quebec City Convention Center
    ‪10 min walk‬
  • Place, Quebec City Town Hall
    ‪18 min walk‬
  • Place, Château Frontenac
    ‪18 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Superior Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Royal William, an Ascend Collection Hotel

A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Hotel Royal William, an Ascend Collection Hotel offers 44 accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Royal William, an Ascend Collection Hotel. During your stay, you're just a quick walk from Church of St. Roch. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and archery
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Quebec City Town Hall and a few minutes from Château Frontenac
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. A health club, a library, and a vending machine are also featured at the business-friendly Hotel Royal William, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Québec City hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
MILA Ristorante - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22 per day)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 19 for adults and CAD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 19 for adults and CAD 19 for children
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2027-03-31, 137340
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Hotel Royal William, an Ascend Collection Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 1019 reviews
Rating 8 - Good. 317 out of 1019 reviews
Rating 6 - Okay. 86 out of 1019 reviews
Rating 4 - Poor. 18 out of 1019 reviews
Rating 2 - Terrible. 14 out of 1019 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashani

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really helpful and extremely nice. Always sure to greet us when we passed and the rooms were kept in great shape
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a small hotel but was well kept and updated. The room was spacious and in order. The staff was excellent. The food was excellent. Well done Royal William Keep it up. My daughter chose that hotel for her travels to your city and was not disappointed.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Niloufar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean rooms and very friendly staff. The location was convenient and the service was excellent. I would happily stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
Nice place , and Great people
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lovepreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in May 2026
Verified review

8/10 Good

erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, art deco decor. Room was spacious and loved that the room had a refrigerator and rain shower. We visited the attached restaurant and bar and they were super friendly! Also, many local restaurants within a couple of blocks. The negatives were the location for visiting the historic district, mostly uphill walk , but there is always ride share or bus options. We walked and it wasn’t too bad if you’re in decent shape. Would recommend staying here especially since it is more economical than old town.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Renato

Liked: Cleanliness, amenities, property conditions & facilities
Great staff (Hotel and Restaurant) and a great room!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

BASEM

Liked: Cleanliness, property conditions & facilities
Clean room, very good location.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem ! Our room was beautiful and had many small touch making it so inviting. It is clean, quiet and the bed is very comfortable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and a very comfortable room.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Clean, quiet and close to lots of restaurants. Easy Uber to the old town area.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful, very comfortable beds
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Guillaume

Disliked: Staff & service, amenities, property conditions & facilities
No parking, incomfortable beds and sheets. Incompetent staff. To avoid
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and clean room, overall quiet nice area and easy access to public transit.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with great location and facilities
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Place was spotless . Great service
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Na

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and clean. Room is very spacious. We arrived very lay and the front desk gentleman was so nice and patient explaining everything to us.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Gabriella

Liked: Cleanliness, property conditions & facilities
Super clean upon arrival! Loved the spacious room and clean bathroom! The fan in the washroom didn’t work, even after we asked a concierge to come check it. We also had to cleaning done to our room…it was a 3 night stay over the weekend and when we enquired with the front desk they said the cleaners didn’t have time to get to it as they leave early, I’m not too sure what’s up with that.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Guy Verry

Liked: Cleanliness, property conditions & facilities
Very Great 💯
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, great 2 night stay. Nothing to complain about!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Leendert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and great location.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

kevin

Liked: Amenities
Extremely friendly and courteous staff room was very nice and the restaurant was exceptional
Stayed 1 night in Jul 2025