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L'Hôtel Québec par JARO

4.0 star property

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Photo gallery for L'Hôtel Québec par JARO

Garden view
Property preview
Children’s play area – indoor
Breakfast, lunch, dinner served; pool views
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪12 min walk‬
  • Place, Laval University Hospital
    ‪13 min walk‬
  • Place, Laval University
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room 1 Queen Bed

Classic Room 1 Queen Bed

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(83 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

Premium bedding, memory-foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(185 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.6 out of 10
Excellent
(39 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for 2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.4 out of 10
Good
(42 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Premium bedding, memory-foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

L'Hôtel Québec par JARO

Family-friendly hotel with a fitness center and a sauna
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Weekly housekeeping is available.
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at L'Hôtel Québec par JARO. During your stay, you'll be within walking distance of Laurier Quebec. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Le 10 Vagues
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a kid's club, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym, a sauna, and a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by foot from Laurier Quebec and a 2-minute drive from Aquarium of Quebec
As a guest of L'Hôtel Québec par JARO, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly L'Hôtel Québec par JARO. Free self parking is available.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Le 10 Vagues - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Splash pad
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 074152
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'Hôtel Québec par JARO Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1133 out of 2265 reviews
Rating 8 - Good. 662 out of 2265 reviews
Rating 6 - Okay. 289 out of 2265 reviews
Rating 4 - Poor. 105 out of 2265 reviews
Rating 2 - Terrible. 76 out of 2265 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel was great. It would have been better with more coffee pods available for a bigger room with 4 people. Im really hoping the constructions ends soon in the area because driving is a disaster
Stayed 2 nights in Sep 2025

8/10 Good

Sean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids!
Stayed 3 nights in Aug 2025

10/10 Excellent

sebastien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities for kids, a bit noisy in the evening if you have a room with atrium view.
Stayed 1 night in Sep 2025

10/10 Excellent

OSCAR MARCELO, Bradford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a really good stay for the price. The rooms are modern and comfy (a bit on the small side but totally fine), and the indoor pool was perfect to relax after a busy day in the city. It’s about a 20-minute drive to Old Quebec, which worked well for us. The only thing to know is there’s a lot of construction around right now, so getting in and out can be a bit of a detour. Other than that, I’d definitely stay here again
Stayed 2 nights in Sep 2025

4/10 Poor

Ash

Stayed 2 nights in Aug 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Angelo De

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Lots of activities for your children. No options for king-sized beds.
Stayed 2 nights in Sep 2025

8/10 Good

Sebastien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Oswaldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonne infraestructura
Stayed 1 night in Sep 2025

6/10 Okay

Mélyna

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids like the hotel so much that they kept asking to go back when we were out exploring old Quebec or the aquarium
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Clean, convenient, friendly staff, cool amenities, great price. Only thing bad was ongoing construction around the hotel, but otherwise great spot!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Razvan, Stoneham-Et-Tewkesbury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Pool, spa and pool area needs a complete refurbishement (old and very used).
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere. Restaurant inside the hotel was excellent. All staff were very friendly and accommodating.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly option. There was always something for the kids to do and the staff were wonderful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Josia

Stayed 1 night in Sep 2025

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
I want to start off by saying that the staff were amazing and very kind. I’m not one to complain or leave negative reviews but I was very disappointed with my stay. I wanted to take myself for a relaxing trip to Quebec and when I arrived I was put in a room on the first floor (the basement). The hallway smelled for starters and when I got into my room it was very underwhelming. I have stayed in nicer motels in random Prairie towns. The toilet seat was broken so I kept falling into the toilet and at about 3am a horrible beeping started and wouldn’t stop. The hallway was very noisy and you could hear every sound from the neighbour. I complained on my second day and they kindly moved me to a room on the 6th floor. While the room was nicer, I was disappointed when I finally showered, got into bed ready to unwind, and the tv didn’t work. At this point I didn’t want to complain again. Really disappointed with my stay, and with the fact that I paid $330 on it, when I could have stayed somewhere much nicer for that price. Again, staff were amazing, and food was nice. I just think this is more of a 2 star experience than an apparent 4 star.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. Room was clean. Food good. Place hard to get to due to all the construction.
Stayed 1 night in Sep 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Marc-Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Scott, Laval

Liked: Cleanliness, amenities, property conditions & facilities
Good dining experience
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Family-friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Joannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025