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L'Hôtel Québec par JARO

4.0 star property

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Photo gallery for L'Hôtel Québec par JARO

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Property preview
Studio 1 Queen bed and 2 Queen murphy beds (one room)
View from property
Classic 1 Queen Bed, Partial Garden View

Reviews

8.4 out of 10
Very good

Popular amenities

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3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪12 min walk‬
  • Place, Laval University Hospital
    ‪13 min walk‬
  • Place, Place Sainte-Foy
    ‪17 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room 1 Queen Bed

Classic Room 1 Queen Bed

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(82 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

Premium bedding, memory-foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(185 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.6 out of 10
Excellent
(38 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for 2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.4 out of 10
Good
(42 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Premium bedding, memory-foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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Front of property
Hôtel Plaza Québec par JARO
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 2,992 reviews
The price is €88
includes taxes & fees
8 Jan - 9 Jan 2026
Hôtel Plaza Québec par JARO

About this property

L'Hôtel Québec par JARO

Family-friendly hotel with a fitness center and a sauna
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Weekly housekeeping is available.
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at L'Hôtel Québec par JARO. During your stay, you'll be within walking distance of Laurier Quebec. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Le 10 Vagues
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a kid's club, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym, a sauna, and a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by foot from Laurier Quebec and a 2-minute drive from Aquarium of Quebec
As a guest of L'Hôtel Québec par JARO, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly L'Hôtel Québec par JARO. Free self parking is available.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Le 10 Vagues - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Splash pad
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 074152, 2025-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

Reviews

L'Hôtel Québec par JARO Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1127 out of 2254 reviews
Rating 8 - Good. 661 out of 2254 reviews
Rating 6 - Okay. 287 out of 2254 reviews
Rating 4 - Poor. 104 out of 2254 reviews
Rating 2 - Terrible. 75 out of 2254 reviews

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Marc-Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Scott, Laval

Liked: Cleanliness, amenities, property conditions & facilities
Good dining experience
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Family-friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Joannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with lots of amenities for kids. We will try the rest
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
We chose the hotel due to the pool area which was fine. There are a lot of areas of the hotel that are worn down and in disrepair. Specifically the elevators, the hallway carpets, the arcade and play area for kids downstairs. At almost $400 a night I was a bit surprised and didn’t think that reflected the price point.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Stayed 1 night in Sep 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service
Construction, night lamp not working. But.. comfortable bed and very clean!
Stayed 2 nights in Sep 2025

8/10 Good

Randy

Stayed 4 nights in Aug 2025

6/10 Okay

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall the stay was satisfactory. There were a couple of issues with our room upon checki-in such as Bathroom sink had a broken drain that needed repair immediately. And the bracket holding the window blinds fell off the wall. Issues were attended to and service overall was fine and staff friendly. Swimming pool had live entertainment and play zone/splash pad area for little kids. The hotel primarily caters to families with very young children so expect lots of them running around. Lots of free parking which is good and a major shopping mall conveniently nearby but the property itself is next to a construction zone with closed off roads so you'll need to take detours.
Stayed 3 nights in Aug 2025

8/10 Good

CATHY

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Family-friendly
Stayed 1 night in Aug 2025

2/10 Terrible

Holly

Stayed 1 night in Sep 2025

10/10 Excellent

Grethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family friendly hotel. My daughter loved the pool and kids activities.
Stayed 3 nights in Aug 2025

8/10 Good

GULSHAN

Liked: Cleanliness, property conditions & facilities
I WISH I COULD GIVE 5 STARS. ROOMS ARE SPACIOUS AMBIENCE IS VERY GOOD. ONLY CONCERN IS FOR CLEANING SERVICE . THEY DONT CLEAN WASHROOMS EVERYDAY.NOT EVEN VACCUMING THE ROOM. I EVEN REQUESTED FOR CLEANING SERVICES. BUT THEY SAID THEY CLEAN AFTER EVERY 3 DAYS.WHICH DOES NOT MAKE ANY SENSE
Stayed 3 nights in Aug 2025

6/10 Okay

GRACE

Travelled with family
The property is okay, lots of activities for kids. How ever the pool area needs to be clean more
Stayed 2 nights in Aug 2025

6/10 Okay

Daphne

Travelled with family, Travelled with family and small children
Liked: Staff & service
The staff was helpful and friendly, our room had mold in the bathroom. the hotel was very busy and lots of children enjoying their stay, the bouncy castles were unplugged pretty early and the pool was very crowded. Great placefor kids not so relaxing for adults.. kids had a blast. Some of the decor was worn and could use an upgrade. Rooms were dated there were no usb chaging ports (luckily i had a cube) the lights in the room did not work, they flickered off and on like a strobe light. Also the boucy castles were unplugged early and the pool bar as well. We stayed the Sunday night of a long weeekend.
Stayed 1 night in Aug 2025

4/10 Poor

Tamanna

Travelled with family
Disliked: Staff & service
Poor service. They don’t clean the room at all. They don’t replace used towels either.
Stayed 3 nights in Aug 2025

8/10 Good

Matthew

Stayed 2 nights in Aug 2025

6/10 Okay

La-Tonia, Ottawa

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
L’endroit est super, par contre, nous avons eu 2 coquerelles. La seule intervention, c’était de mettre du produit dans notre chambre et nous rembourser la nuit qui nous restait en rentrant chez nous.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved it !
Stayed 2 nights in Aug 2025

10/10 Excellent

Bernadel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road construction needs to be over. Otherwise everything was fine.
Stayed 4 nights in Aug 2025

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a very family friendly hotel. We stayed in a suite with 3 Queen beds which was convenient for our family. There are a lot of amenities for young children. The pool area was quite busy and crowded. The staff were friendly and the restaurant on site was decent. Would have loved if there was a coffee shop on site. There is construction in front of the hotel at the moment which slightly impacts access but there are easy to follow detour signs. Overall, our stay was ok. The hotel is a little tired. I would recommend it to families that want kid friendly activities and are ok with a busy environment.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great place to take your family. The staff was great and there was so much for the kids to do. They generally went above and beyond to make our stay the best. The one tiny complaint would be that the couple of times we ate in our room and required ketchup the restaurant staff made a going walk about charging for each packet of ketchup. The assistant Manager of the hotel was very apologetic and did her best but it seemed so strange to me. I know to bring a bottle of ketchup with us next time 😛 But overall a great experience.
Stayed 3 nights in Aug 2025