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Balmoral Lodge

4.0 star property

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Photo gallery for Balmoral Lodge

Superior Double Room, 1 King Bed
Luxury Apartment, 2 Bedrooms | Living area
Free toiletries, hair dryer, bathrobes, towels
Deluxe House, Lake View | Lobby lounge
Deluxe Studio | Lake view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
24 York Street, Queenstown, Otago, 9348
  • Place, Queenstown Gardens
    ‪8 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪15 min walk‬
  • Place, Skyline Queenstown
    ‪16 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Living area

Luxury Apartment, 2 Bedrooms

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Single Beds OR 2 King Beds and 4 Single Beds
  • Free Wi-Fi

View all photos for Luxury Studio, 1 King Bed, Lake View

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Luxury Studio, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Free toiletries, hair dryer, bathrobes, towels

Deluxe Studio

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Balmoral Lodge

Along with laundry facilities, this smoke-free lodge has tour/ticket assistance and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills.
Balmoral Lodge offers 6 accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Queenstown lodge provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Balmoral Lodge. During your stay, you're just a quick walk from St Josephs Parish. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and extended parking
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes hiking/biking trails
  • 9 minutes by foot from Queenstown Gardens and a 1-minute drive from Lake Wakatipu
As a guest of Balmoral Lodge, you'll find a terrace, barbecue grills, and ski storage. WiFi and wired Internet are free in public spaces. Balmoral Lodge also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free. A complete renovation of Balmoral Lodge was completed in July 2022.

This 4-star Queenstown lodge is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle nearby
  • Free extended parking on site
  • Limited on-site self parking

Things to do

  • Books
  • Hiking/biking trails
  • Piano
  • Ski storage
  • Video library

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Renovated entire property - July 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should note that the Gorge Road Apartment is located approximately a 5-minute drive from the property. Check-in and key collection is based at the property located at 24 York Street.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:30 AM - 8:30 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Balmoral Lodge
Balmoral Lodge Queenstown
Balmoral Queenstown
Balmoral Lodge Lodge
Balmoral Lodge Queenstown
Balmoral Lodge Lodge Queenstown

Balmoral Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 120 out of 143 reviews
Rating 8 - Good. 17 out of 143 reviews
Rating 6 - Okay. 3 out of 143 reviews
Rating 4 - Poor. 2 out of 143 reviews
Rating 2 - Terrible. 1 out of 143 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay with a lovely host in an incredible place!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the views from our room were spectacular. The hosts friendly and efficient!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay at the Balmoral Lodge! We had the greatest view of Queenstown and the lake from our room. Room was very clean and the host was so delightful! Would certainly recommend to anyone visiting.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic view and really luxorious lodge. Spotless clean and room cleaning and service each day.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

M V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is absolutely amazing. We didn’t have a car but there was ample parking space. One can easily tell that there’s years of experience behind the excellent service. Little personal touches made our stay even more pleasant.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Linda Spicer

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful! Very comfortable. Stunning view! Convenient to town. Sis is very sweet and helpful. We highly recommend Balmoral Lodge.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great hospitality and great views
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Balmoral Lodge! The lodge was nice and clean and provided for a wonderful holiday!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we need for lodging - clean, small property with wonderful views of Queenstown and the lake.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balmoral Lodge was the perfect place to stay in Queenstown. The location is unbeatable—close to town but peaceful with stunning lake and mountain views. The facilities were spotless and well-equipped, and the space felt warm and comfortable. What really stood out was the incredible hospitality—so welcoming and helpful throughout our stay. We felt right at home. Would 100% stay here again. Highly recommended!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ting Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hosts, clean and tidy
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, spacious and classy decorations accommodation with beautiful view of lake Wakatipu and the mountains behind.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jayashree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balmoral Lodge

We had a great stay at Balmoral Lodge. The lodge is in a beautiful location overlooking the lake. The property is a little dated but the rooms are comfortable and well-appointed.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just up the road from tons of restaurants and shopping
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Robert

The views were amazing
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of lake!
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to the city centre however far enough away you’re not in the chaos. Amazing views from the room. The staff and owner were so lovely and their little dog Benji was very welcoming. Would definitely be staying here again when we come back!
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Host, so helpful & welcoming I will be back !!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Juliana

Liked: Amenities
The hosts were so welcoming and generous. The place is beautiful with a wonderful view.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

Facilities and location were spot on...would definitely recommend this accommodation.
Stayed 2 nights in Jun 2017
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for my partner and I for 5 nights. The view was perfect and the place was clean and comfortable. We will be back if we ever return to Queenstown again.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Sheilah

Liked: Cleanliness, staff & service, property conditions & facilities
The Balmoral Lodge was a great spot for our Queenstown stay. Although it was up the hill, it was quite convenient and provided a beautiful view of the lake. Our stay was wonderful and would highly recommend it to visitors. We also really appreciated on-site parking!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with exceptional lake and mountain views. Views and rooms are as lovely as the promo photos . Cosy, comfortable, welcoming owner and very helpful staff. Friendly atmosphere.
Stayed 2 nights in Mar 2024