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Holiday Inn Express And Suites Queenstown by IHG

4.0 star property

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Photo gallery for Holiday Inn Express And Suites Queenstown by IHG

Courtyard
Exterior
Exterior
Suite, 1 Bedroom, Mountain View | View from room
Standard Room, 1 Queen Bed (Panoramic Window)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Queenstown Gardens
    ‪3 min walk‬
  • TSS Earnslaw Steamship
    ‪10 min walk‬
  • Skyline Queenstown
    ‪15 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

Similar properties

Front of property – evening/night

Ramada by Wyndham Queenstown Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1015)
The price is €115
for 1 room
includes taxes & fees
2 Jun - 3 Jun
Ramada by Wyndham Queenstown Central

About this property

Holiday Inn Express And Suites Queenstown by IHG

Eco-certified hotel with free breakfast and a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Holiday Inn Express And Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express And Suites Queenstown by IHG. During your stay, you're just a quick walk from St Josephs Parish. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym, a sauna, and helicopter/airplane tours
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from St Josephs Parish and 3 minutes by foot from Queenstown Gardens
Holiday Inn Express And Suites Queenstown by IHG offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Holiday Inn Express And Suites Queenstown by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Great Room Restaurant - Onsite restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express And Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1034 reviews
Rating 8 - Good. 215 out of 1034 reviews
Rating 6 - Okay. 68 out of 1034 reviews
Rating 4 - Poor. 17 out of 1034 reviews
Rating 2 - Terrible. 17 out of 1034 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 4 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

behnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, particularly Melissa, Richard and Tama. Convenient location, quiet, comfortable and good food!
Stayed 4 nights in Feb 2025

8/10 Good

Swapnil

Travelled with partner
Liked: Property conditions & facilities
Like: Room Size, the view from the room, the amenities, Few of the staffs were really nice and freindly. Location is walkable to the key areas. Dislike: Cleanliness (room floors were seemed vacuumed on first day we checked-in and after we checked-out. And we stayed for a week.), Some staffs were careless (not friendly and some quite sarcastic when asked for assistance). Had Air-Con issues and took 3 days to get sorted.
Stayed 7 nights in Jan 2025

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is awesome there!
Stayed 5 nights in Jan 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel in a great location. Easily walkable to everything, less than 5 minutes you're in the main area of shopping and food. The staff were all friendly. Would highly recommend staying there.
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue is walking up the large hill at the end of the day. Staff was tremedously freiendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we only needed one night on each end of a trip in Queenstown, this was the perfect place. Appreciated its location and facilities!
Stayed 1 night in Feb 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Craig, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Navjot, Mount wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jan 2025

10/10 Excellent

Craig, Bedford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown Queenstown and the Queenstown gardens and city park. Easy access from the airport via local bus service. Rooms were nicely furnished. I would definitely stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Daniel, Carmel

Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous design, friendly staff. good breakfast and coffee.
Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Short walk into town. Helpful staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, breakfast options were plentiful, bed was comfortable, room was extremely quiet, and bar bites were great for a late lunch.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended stay in Queenstown

Staying in Queenstown for an extra 5 days after a two week tour. Hotel is new. Everything worked. Breakfast was good. Lobby, hallway and room were clean. Staff was helpful and check-in was a breeze. I arrived 5 hours before check-in time and they stored my luggage. Large picture window with views of the mountain and the gondola. Watching people paragliding was fun.
Stayed 5 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this spot due to having a rental vehicle, I had to pay separately for parking. The breakfast buffet is extremely underwhelming. Yet most places in New Zealand seem to have weak breakfast offerings. Completely different from Asia, the Americas and Europe. Overall the staff was very helpful and the hotel is actually very nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Sudhakar

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff nice service
Stayed 1 night in Jan 2025