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Kamana Lakehouse

4.5 star property
VIP Access

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Building design
Property video
Lobby
Tahuna Lakeview Room
Lakeview Luxe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
139 Fernhill Road, Queenstown, 9300
  • Place, Skycity Queenstown Casino
    ‪3 min drive‬
  • Place, Kiwi Park
    ‪3 min drive‬
  • Place, TSS Earnslaw Steamship
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Kamana King

Kamana King | View from room

Kamana King

9.0 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Kamana Twin

Kamana Twin

Kamana Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeview Luxe

Lakeview Luxe

Lakeview Luxe

  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables King

View from room

Remarkables King

9.4 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables Twin

1 bedroom, premium bedding, down duvets, pillow-top beds

Remarkables Twin

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tahuna Lakeview Room

Tahuna Lakeview Room

Tahuna Lakeview Room

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Hilton Queenstown Resort & Spa
  • Pool
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  • Free Wi-Fi
4.3 out of 5, Excellent, 1,000 reviews
The price is €196
includes taxes & fees
15 Apr - 16 Apr
Hilton Queenstown Resort & Spa

About this property

Kamana Lakehouse

Along with a restaurant, this hotel has a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Kamana Lakehouse offers 73 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

3 hot tubs are on site.

Guests under 4 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. There are 3 hot springs open between 9:00 AM and 8:00 PM.
Our customers tell us they can't get enough of the helpful staff at Kamana Lakehouse. During your stay, you're just a quick walk from Mt Crichton Loop Track. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs and 3 hot tubs
  • Just a 3-minute drive from TSS Earnslaw Steamship and a few minutes from Skyline Queenstown
Kamana Lakehouse offers its guests 3 hot tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. Hot springs, spa services, and multilingual staff are also featured at the luxury Kamana Lakehouse. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Nest - This fine-dining restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 45 to 45 for adults and NZD 22 to 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nest

Things to do

  • 3 hot springs
  • 3 hot tubs
  • Bicycle storage
  • Private wine tours
  • Ski storage
  • Wine tours

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms

Outdoors

  • In the mountains

Spa

  • 3 hot springs
  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 38 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22 to 22 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Access to the spa tub is available by reservation for a one hour session and accommodates up to three adults
Children between 5-11 years old are allowed in the spa tub and must be accompanied by an adult.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Aspen Queenstown
Aspen Tanoa Queenstown
Tanoa Aspen
Tanoa Aspen Hotels
Tanoa Aspen Queenstown
Kamana Lakehouse Hotel Queenstown
Tanoa Queenstown
Aspen On Hotel Queenstown
Queenstown Aspen On Hotel
Tanoa Aspen Queenstown Hotels Hotel
Tanoa Aspen Hotels Hotel
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse Hotel Queenstown

Kamana Lakehouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 428 out of 594 reviews
Rating 8 - Good. 103 out of 594 reviews
Rating 6 - Okay. 41 out of 594 reviews
Rating 4 - Poor. 13 out of 594 reviews
Rating 2 - Terrible. 9 out of 594 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Clean room, excellet staff, good amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline Jung Eun

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, helpful and professional.
Stayed 5 nights in Dec 2025

10/10 Excellent

Wei-li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and very confortable rooms in a quiet neighborhood. Wish we could have stayed longer!
Stayed 1 night in Dec 2025

8/10 Good

Zoe

Liked: Cleanliness, property conditions & facilities, room comfort
Soak experience was good Shane about not being able to see the view which was one of the main reasons for booking the hotel
Stayed 2 nights in Dec 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was ok Service was a bit average considering what you’d pay
Stayed 4 nights in Oct 2025

8/10 Good

Iryna

Stayed 1 night in Dec 2025

8/10 Good

Rangan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great. View is now disrupted by construction.
Stayed 2 nights in Nov 2025

4/10 Poor

Peter

Liked: Cleanliness, amenities
I stayed in the Tahuna Lakeview Room and was quite disappointed with the overall experience. The room itself was very small, and there was ongoing construction work right in front of it, which completely ruined the lakeview. Because of the construction, the hot tub was also blocked off and the views was gone… IT DIDNT STATE THIS SITUATION ON THE WEBSITE! What made the stay even more disappointing was the customer service at the hotel’s restaurant. A staff member named Katherine was extremely rude and showed no sense of hospitality at all. Her attitude was unprofessional and made the dining experience very unpleasant. Overall, I expected much better for the price I paid. I hope the hotel improves both its facilities and its customer service.
Hot tub area
From the restaurant
From Lakeview room
From the balcony
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 3 nights in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, lovely room
Stayed 1 night in Dec 2025

8/10 Good

Rodney

Stayed 3 nights in Dec 2025

10/10 Excellent

Qingqing

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We got room upgrade which is very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

ANDREW

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful hotel, with some quirks. We couldn’t get a room with a view so our room view was the parking lot only which was a bit disappointing. The room itself was very nice and big though. The restaurant and bar are very cozy and have a great view, but the restaurant is very difficult to get into. We were only able to eat there once for dinner but it was fantastic. The area around the hotel is convenient as well with a little shop and a few other restaurants and only a few minutes drive from Queenstown.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Incredible views, great food, very clean, great service, very average rooms, construction is slightly annoying but overall great stay. Highly recommend
Stayed 2 nights in Nov 2025

4/10 Poor

Kathleen

Very disappointed with reception communication and turn down service.
Stayed 3 nights in Nov 2025

6/10 Okay

Maximino

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall, the room was comfortable, the service was very friendly, and breakfast was nice. However, I was a bit disappointed to find that there is a construction site adjacent to the property, which significantly affects the views—both from the common dining areas and from the Soak House. Since the scenery is one of the highlights of the hotel, it was unfortunate that the construction blocked what would otherwise be a beautiful and relaxing outlook. I noticed that there is no mention of this construction on Hotels.com at the time of booking, nor have the photos been updated to reflect the current situation. Including this information would help future guests make an informed decision and manage expectations more accurately. However, the manager addressed my concerns and offered us one day breakfast.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Kamana Lakehouse, we hadn’t booked a lake view room so the ongoing building work (right in front of the hotel) didn’t bother us. The staff were really friendly and helpful, our room was lovely - cleaned and serviced every day, the breakfasts were tasty and varied and again the wait staff were great. Would recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gillian

Stayed 3 nights in Nov 2025

10/10 Excellent

Nitinkumar

Stayed 3 nights in Nov 2025

8/10 Good

Adam

Room was lovely and staff were friendly
Stayed 6 nights in Nov 2025

10/10 Excellent

Ruby

Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and staff
Stayed 4 nights in Nov 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 4 nights in Nov 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love, love the Kamana Lakehouse. Service was good, rooms beautiful, views spectacular, just a beautiful property !!
Stayed 3 nights in Nov 2025