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Kamana Lakehouse

4.5 star property
VIP Access

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Photo gallery for Kamana Lakehouse

Building design
Property video
Lobby
Reception
Lakeview Luxe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
139 Fernhill Road, Queenstown, 9300
  • Place, Skyline Queenstown
    ‪3 min drive‬
  • Place, TSS Earnslaw Steamship
    ‪4 min drive‬
  • Place, Queenstown Gardens
    ‪9 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Kamana King

Kamana King | View from room

Kamana King

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Kamana Twin

Kamana Twin

Kamana Twin

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeview Luxe

Lakeview Luxe

Lakeview Luxe

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables King

View from room

Remarkables King

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables Twin

1 bedroom, premium bedding, down duvets, pillow-top beds

Remarkables Twin

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tahuna Lakeview Room

Tahuna Lakeview Room

Tahuna Lakeview Room

9.8 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Kamana Lakehouse

Luxury hotel with 3 hot tubs and spa services
Along with a restaurant, this hotel has a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Kamana Lakehouse offers 73 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

3 hot tubs are on site.

Guests under 4 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Kamana Lakehouse. During your stay, you're just a quick walk from Mt Crichton Loop Track. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 3 hot tubs
  • Just a 3-minute drive from TSS Earnslaw Steamship and a few minutes from Skyline Queenstown
Kamana Lakehouse offers its guests 3 hot tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. Spa services, multilingual staff, and ski storage are also featured at the luxury Kamana Lakehouse. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Nest - This fine-dining restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 45 to 45 for adults and NZD 22 to 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nest

Things to do

  • 3 hot tubs
  • Bicycle storage
  • Private wine tours
  • Ski storage
  • Wine tours

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22 to 22 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Access to the spa tub is available by reservation for a one hour session and accommodates up to three adults
Children between 5-11 years old are allowed in the spa tub and must be accompanied by an adult.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Aspen Queenstown
Aspen Tanoa Queenstown
Tanoa Aspen
Tanoa Aspen Hotels
Tanoa Aspen Queenstown
Kamana Lakehouse Hotel Queenstown
Tanoa Queenstown
Aspen On Hotel Queenstown
Queenstown Aspen On Hotel
Tanoa Aspen Queenstown Hotels Hotel
Tanoa Aspen Hotels Hotel
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse Hotel Queenstown

Kamana Lakehouse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 374 out of 510 reviews
Rating 8 - Good. 91 out of 510 reviews
Rating 6 - Okay. 32 out of 510 reviews
Rating 4 - Poor. 6 out of 510 reviews
Rating 2 - Terrible. 7 out of 510 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Beds were comfy but what hotel doesn’t have a microwave, toaster or fridge in its room when you pay that money
Stayed 5 nights in Aug 2025

10/10 Excellent

Demi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays I’ve ever had. On arrival we were greeted by lovely staff, who couldn’t do enough for us during our whole stay. The view from the room was breathtaking. The rooms themselves are large and have all the facilities required. We prepaid for breakfast and are so glad we did, absolutely delicious. Our only regret is not staying for longer. We cannot wait to return! Worth every penny.
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely position
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful experience
Stayed 6 nights in Jun 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous stay in Queenstown nz
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Liked: Amenities
Great hotel and easy location
Stayed 2 nights in Jul 2025

8/10 Good

Guy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kamana is very nice however after a long day out it was impossible to find a carpark. The parking needs to be dedicated to paying guests.
Stayed 4 nights in Jul 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, quiet location, very friendly staff and awesome views.
Stayed 2 nights in Jul 2025

10/10 Excellent

laura

Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jun 2025

10/10 Excellent

Kylie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highlight was the food and bath soak, I will be back!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacob

Stayed 1 night in May 2025

10/10 Excellent

Jane

Stayed 2 nights in Jun 2025

10/10 Excellent

KELVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff; great amenities and facilities; excellent dining experience with exquisite meals and awesome meal presentation!
Stayed 6 nights in Jun 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Everything!
Stayed 4 nights in Jun 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall the rooms were well appointed, very clean, and up to date. No major issues at all. The hotel being outside of the cbd was a double edged sword - no easy walk to restaurants, but also much calmer and relaxed. It may have been onboarding/training during low season, but there were occasional staff struggles with routine requests. Dramatic mix between very good staff, very new staff, and staff that were posturing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jasleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great service and excellent experience staying at the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Morheb

Stayed 7 nights in Jun 2025

10/10 Excellent

albert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! It’s my third time at this location The team working at this hotel really understand what good customer service is
Stayed 4 nights in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a beautiful stay at Kāmana - the service of the front desk staff is always second to non, and we had a lovely note in our room welcoming us upon our return. The only thing I would say is that the construction that is happening in front of the hotel should be factored in pricing, our view was over the construction and our soak would have had frosted glass as the baths are looking directly at the construction. Understand this is not something that can be helped but it should reflect in the prices being charged.
Stayed 1 night in Jun 2025

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean and cosy. Great room service.
Stayed 5 nights in Jun 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and super helpful
Stayed 4 nights in May 2025

10/10 Excellent

Tom

Stayed 4 nights in May 2025

10/10 Excellent

jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit - highlights were breakfast with a beautiful view of the lake and a hot bath soak with a drink
Stayed 3 nights in Jun 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an exceptional stay at the Kamana Lakehouse for three nights. The facilities were great, very clean and the comfiest bed I’ve slept in in a hotel in years! Loved the visit from the local cat too - he’s very sweet.
Stayed 3 nights in May 2025