Mi-pad Queenstown

4.0 star property

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Photo gallery for Mi-pad Queenstown

Terrace/patio
Deluxe Queen Room | Mountain view
Reception
Lobby lounge
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4 Henry Street, Queenstown, Otago, 9348
  • Queenstown Gardens
    ‪5 min walk‬
  • Kiwi and Birdlife Park
    ‪7 min walk‬
  • Skyline Queenstown
    ‪8 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Balcony

7.6 out of 10
Good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Private Bunk With Roll In Shower

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Deluxe Queen Room

8.8 out of 10
Excellent
(34 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Twin Room with Balcony

7.4 out of 10
Good
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mi-pad Queenstown

Adults-only hotel with a rooftop terrace and a 24-hour front desk
A rooftop terrace, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and an arcade/game room are onsite.
Mi-pad Queenstown offers 57 accommodations with laptop-compatible safes and hair dryers. These individually furnished accommodations include desks. Beds feature premium bedding. 47-inch Smart televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mi-pad Queenstown. During your stay, you're just a quick walk from Queenstown Arts Centre. Features include free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Amenities include a front-desk safe, locker space, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Queenstown Gardens and Steamer Wharf
As a guest of Mi-pad Queenstown, you'll find a rooftop terrace, a library, and a vending machine. WiFi is free in public spaces. An arcade/game room, ski storage, and coffee/tea in a common area are also featured at the eco-certified Mi-pad Queenstown.

This 4-star Queenstown hotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Library
  • Ski storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.95 percent for credit card payments
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's mi-pad Digital Concierge mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's mi-pad Digital Concierge mobile app before check-in.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Mi-Pad Smart Hotel Queenstown
Mi-Pad Smart Queenstown
Mi-Pad Smart
Mi Pad Smart Hotel
Mi pad Queenstown
mi Pad Smart Hotel
Mi-pad Queenstown Hotel
Mi-pad Queenstown Queenstown
Mi-pad Queenstown Hotel Queenstown

Mi-pad Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 479 out of 782 reviews
Rating 8 - Good. 224 out of 782 reviews
Rating 6 - Okay. 51 out of 782 reviews
Rating 4 - Poor. 10 out of 782 reviews
Rating 2 - Terrible. 18 out of 782 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but modern room with clean bathroom facilities and great bed at a reasonable price. No fridge, closet, bath or opening windows, but within easy walking of downtown Queenstown. Love the roof terrace in the evening.
Stayed 2 nights in Mar 2025

8/10 Good

Eric, Kihei

Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Stayed 1 night in Mar 2025

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything in town and brand-new facilities. I stayed before and after my trek and would do so again. I actually preferred the basement room to the “deluxe” room, though- mi-pad is on a busy street and the basement rooms are super quiet.
Stayed 1 night in Mar 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
mi-pad is an experiment in modern hoteling with some great concepts, some of which work well, others not so. The LED mood strip is fun and a good source of quiet lighting. The shower and bathroom were separated from the living area by single glass doors, limiting privacy. The IOT controls for lighting and heating are fun but the operator pad near the bed was sensitive enough to light up when one rolled over in the night - disrupting sleep. The bathroom light similarly would come on full blast on a nocturnal trip. Perhaps if some of the room designers had spent time in the space they would have come up with software solutions for these annoyances. The coffee / tea machines in the corridor is a good space saving idea and the quality of the coffee was great. The social space and work spaces were well laid out. The Wi-Fi was not secure which meant WhatsApp calls did not go through and our emails failed to send. The management quickly provided a secure network for us - kudos - but why not secure from the start? The general facilities were great although parking was 200m down the street at a pay and display.
Stayed 3 nights in Mar 2025

10/10 Excellent

DAEHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Neal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a recently updated facility, techie. Rooms are very small and have no access to refrigerator or microwave on site. No parking and I got a $100 ticket after parking where desk had told me to. Free hot drinks is nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in town

Best choice in town
Stayed 2 nights in Feb 2025

8/10 Good

Lael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian, Kihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place- view from 503 just magical

Great stay- staff were really helpful- sorted out a missing light and updated us about a faulty towel heater. We would highly recommend this hotel- great view from room 503
Stayed 3 nights in Mar 2025

2/10 Terrible

Jeff

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We booked 3 nights expecting to park our hire care there for an overnight tour of Milford Sound. We arrived to find there was no parking due to construction and the only alternative offered was a public pay lot which would require us to be present to pay. This was not feasible much less acceptable. I should be refunded my fees because had I been informed I would have cancelled before the deadline.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jongchan

Stayed 2 nights in Mar 2025

10/10 Excellent

Meghan

Liked: Staff & service, property conditions & facilities
Super convenient to everything, comfy bed. Great base before starting Milford Track
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Stayed 1 night in Mar 2025

10/10 Excellent

Brenton

Great!
Stayed 1 night in Mar 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Walkable to so many restaurants, even the skyline. My favorite part was sitting on the balcony overlooking town.
Stayed 1 night in Mar 2025

10/10 Excellent

anton

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Nice relatively quiet hotel. Great location for downtown. Seems new- easy check in. Toilet and shower offer only semi privacy if that’s an issue, sliding glass doors instead of wood doors. Probably cheaper in the construction process
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great! Except for the toilet light

Well located, nice shared areas with amazing views. Rooms are small but comfortable. Cons: the light activated with motion sensor. Every time I used the toilet, the bright light came up and ruined my sleep cycle.
Stayed 2 nights in Feb 2025

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Well positioned. Neat & tidy but no parking was an issue
Stayed 1 night in Mar 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little small but we were only there one night so it worked. Friendly and helpful staff. Free coffee was a nice bonus.
Stayed 1 night in Feb 2025

10/10 Excellent

Peggy

Great location. Clean and modern. Great view of lake from top floor!
Stayed 2 nights in Feb 2025