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New Orleans Hotel

3.5 star property

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Photo gallery for New Orleans Hotel

Front of property
Bar (on property)
Interior
Superior Double Room, 1 Queen Bed
Coffee service

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
27 Buckingham Street, Arrowtown, 9302
  • Place, Lakes District Museum
    ‪2 min walk‬
  • Place, Arrowtown Chinese Settlement
    ‪3 min walk‬
  • Place, Tobins Track
    ‪10 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪18 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Front of property
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The price is €61
includes taxes & fees
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About this property

New Orleans Hotel

This hotel features a bar/lounge, a lobby fireplace, and ATM/banking services. Free WiFi in public areas and free self parking are also provided. Bathrooms are shared and housekeeping is available on request.
New Orleans Hotel offers 9 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Satellite television is provided.

Guests have access to shared bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at New Orleans Hotel, you're just a quick walk from Off The Wall Gallery. Features include free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, a terrace, and a lobby fireplace
  • Steps from Off The Wall Gallery and Lakes District Museum
As a guest of New Orleans Hotel, you'll find a terrace, a fireplace in the lobby, and an ATM. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Arrowtown hotel.

For a fee, guests can enjoy full breakfast daily from 9:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: NZD 12 to 30 per person
  • A bar/lounge

Family friendly

  • Separate in-room dining area

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 12.00 to 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 11:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel New
Hotel New Orleans
Hotel Orleans
New Orleans Hotel Inn
Orleans Hotel
Orleans New
New Orleans Hotel Arrowtown
New Orleans Arrowtown
New Orleans Hotel Arrowtown
New Orleans Hotel Inn Arrowtown

New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 236 reviews
Rating 8 - Good. 93 out of 236 reviews
Rating 6 - Okay. 45 out of 236 reviews
Rating 4 - Poor. 27 out of 236 reviews
Rating 2 - Terrible. 10 out of 236 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Roger

Liked: Cleanliness, amenities
Our stay was very good. The room was quiet and the bed comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities in middle of Arrowtown. Large free car park located behind the hotel. Discount offered on bar and food
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bill

Liked: Cleanliness, amenities, property conditions & facilities
The rental was spotless and staff friendly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, right in the middle of Arrowtown. Would definitely stay there again
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Pavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying at this venue, very friendly staff and great food.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Tessa

Liked: Cleanliness, property conditions & facilities
Good location and price point. Good size room and staff were friendly. Only aspect is it is very noisy, even when the bar is closed you can hear everyone walking around outside and showers etc from other rooms.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Marc

Disliked: Amenities, property conditions & facilities
Disappointing stay and Wi-Fi non existent, sky tv connection was in and out and hard to watch anything so a bleak stay. Room was very basic. Location is good tho.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old pub. Food amazing. Room was good with view or river. Hosts were the best!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
We had the apartment, which was wonderful and a good value. Bedrooms a little hot at night. Terrible parking because of the time of year. Wonderful little patio.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Loriley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town was really cool to walk through, good coffee/breakfast options, good lunch options, good dinner options. Good shops to check out and explore. Everyone was nice and will definitely go back for another visit.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful. They went out of their way to help. The food was awesome. I would definitely stay there again. I would also highly recommend to anyone. The bus into Queenstown was a 1 minute walk. Very convenient
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Amy

Very central
Stayed 1 night in May 2025
Verified

6/10 Okay

anthony p

Liked: Cleanliness, staff & service

Good value for money

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, we arrived early but allowed access to room so we could leave our bags. Great to have use of a magnifying mirror in bathroom. Awesome time Thank you
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Had all we needed but was a bit noisy. Handy location.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Doreen

Liked: Amenities
Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Leasa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got
Stayed 1 night in Nov 2024
Verified

6/10 Okay

RYOTA

It was OK.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked out window and you could see the trees and snow capped mountains. Very pretty.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ng?u

Liked: Cleanliness, staff & service, property conditions & facilities
Good. But you should check in before 9PM.
Stayed 2 nights in Apr 2025