Laundry facilities, tour/ticket assistance, and a garden are available at this lodge. WiFi in public areas is free. Additionally, gas grills, a front-desk safe, and multilingual staff assistance are onsite.
Pinewood Queenstown offers 27 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pinewood Queenstown . During your stay, you'll be within walking distance of Queenstown Mini Golf. Features include free WiFi in public areas and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
Free WiFi
Amenities include a front-desk safe, laundry facilities, and a multilingual staff
Within a 15-minute walk of Queenstown Mini Golf and Queenstown Cemetery
Cats and dogs welcome for free
Pet-friendly amenities are available, including food and water bowls
As a guest of Pinewood Queenstown , you'll find barbecue grills, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Pinewood Queenstown also features a garden, laundry facilities, and a front-desk safe.
Smoking is allowed in designated areas at this 3-star Queenstown lodge.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Ski shuttle nearby
Limited on-site parking
Things to do
Bicycle storage
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Multilingual staff
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
In the mountains
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
More
Designated smoking areas (fines apply)
Renewable energy used
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Entertainment
Cable/satellite channels
More
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are welcome and stay free
Only dogs and cats are allowed
Food and water bowls are available
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: NZD 100 per stay
Service animals are exempt from fees
Credit card charges are subject to a surcharge of 2.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Pinewood Backpacker
Pinewood Lodge Backpacker
Pinewood Lodge Hostel Queenstown
Pinewood Lodge Hostel
Pinewood Queenstown
Pinewood Lodge Queenstown
Pinewood Hotel Queenstown
Pinewood Lodge
Pinewood Lodge Hostel
Pinewood Queenstown Lodge
Pinewood Queenstown Queenstown
Pinewood Queenstown Lodge Queenstown
Pinewood Queenstown Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean & well-equipped room with tea/ coffee & biscuits, great reception service, very well-equipped common kitchen and well-organised fridge space for sharing. Really enjoyed our stay in Pinewood!
Grace
Stayed 1 night in Feb 2026
Verified
8/10 Good
Edgardo
13 Feb 2026
Liked: Cleanliness, staff & service, amenities
Room, staff and location
Edgardo
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Karen
12 Mar 2026
Liked: Cleanliness, staff & service, amenities
Near to shops and bars.
Clean bed and adequate shower, though not ver big
Super close to skyline and town center. Also, good access to getting to Glenorchy-Queenstown and Arrowtown. Friendly staff checking in. Just an awesome and amazing experience here. Room fit our family perfectly and parking right outside our door. Heaters in the rooms to keep us warm.
This property is very much like a European facility. It’s not what Americans might be used to, but it was very nice and it has been upgraded recently. I would recommend it to anyone.
Good places for sleep in Queenstown, 24 hr staff available was a huge selling point.
wilson
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Alice
23 Mar 2026
Liked: Cleanliness, amenities
The room is clean, tidy, and very quiet. The environment on the second floor is really private and quite nice. There is just one issue: there are no mosquito screens on the windows, so we are concerned that mosquitoes might fly in and bother us at night.