Pinewood Queenstown

3.0 star property

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Photo gallery for Pinewood Queenstown

Front of property
Living area
Exterior
Free WiFi, bed sheets
Villa, 1 Bedroom, Private Bathroom | Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
48 Hamilton Road, Queenstown, 9300
  • Place, Skyline Queenstown
    ‪3 min walk‬
  • Place, Kiwi Park
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪11 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

Double Room, 1 Double Bed (Budget) (Shared Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Budget Single Room (Shared Bathroom)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Studio (Budget)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Apartment, Multiple Beds (Budget)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

Twin Room (Budget) (Shared Bathroom)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Double Room, Multiple Beds (Shared Bathroom)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Deluxe Cabin, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room, 1 Double Bed (Ensuite)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Room (Ensuite)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Apartment, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Cabin, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Cabin, Multiple Beds (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

Premium Studio

  • Sleeps 6
  • 4 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Premium Cabin, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Studio (Quad)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Standard Room, Multiple Beds (Shared Bathroom)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Double Room Ensuite

  • Sleeps 2
  • Free Wi-Fi

Budget Studio

  • Sleeps 2
  • Free Wi-Fi

Apartment With Mountain View

  • Sleeps 4
  • Free Wi-Fi

Budget Three-Bedroom Apartment

  • Sleeps 6
  • Free Wi-Fi

One-Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

Budget Double Room

  • Sleeps 2
  • Free Wi-Fi

Budget Twin Room

  • Sleeps 2
  • Free Wi-Fi

One-Bedroom Cabin-Pet Friendly

  • Sleeps 4
  • Free Wi-Fi

One-Bedroom Cabin

  • Sleeps 4
  • Free Wi-Fi

Quadruple Room Ensuite

  • Sleeps 4
  • Free Wi-Fi

Deluxe Double Room

  • Sleeps 4
  • Free Wi-Fi

Ensuite Room

  • Sleeps 3
  • Free Wi-Fi

Dormitory Bed

  • Sleeps 1
  • Free Wi-Fi

Premium Studio

  • Sleeps 6
  • Free Wi-Fi

Quadruple Studio

  • Sleeps 4
  • Free Wi-Fi

Standard Double Room

  • Sleeps 4
  • Free Wi-Fi

Single Budget

  • Sleeps 1
  • Free Wi-Fi

Single Bed in Mixed Dormitory Room

  • Sleeps 1
  • Free Wi-Fi

Double or Twin Room with Private Bathroom

  • Sleeps 3
  • Free Wi-Fi

Apartment with Mountain View

  • Sleeps 4
  • Free Wi-Fi

Two-Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

Double or Twin Room with Private Bathroom

  • Sleeps 3
  • Free Wi-Fi

Bungalow

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Pinewood Queenstown

Laundry facilities, tour/ticket assistance, and a garden are available at this lodge. WiFi in public areas is free. Additionally, gas grills, a front-desk safe, and multilingual staff assistance are onsite.
Pinewood Queenstown offers 27 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pinewood Queenstown . During your stay, you'll be within walking distance of Queenstown Mini Golf. Features include free WiFi in public areas and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Within a 15-minute walk of Queenstown Mini Golf and Queenstown Cemetery
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinewood Queenstown , you'll find barbecue grills, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Pinewood Queenstown also features a garden, laundry facilities, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Queenstown lodge.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Limited on-site parking

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower

Entertainment

  • Cable/satellite channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: NZD 100 per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Pinewood Backpacker
Pinewood Lodge Backpacker
Pinewood Lodge Hostel Queenstown
Pinewood Lodge Hostel
Pinewood Queenstown
Pinewood Lodge Queenstown
Pinewood Hotel Queenstown
Pinewood Lodge
Pinewood Lodge Hostel
Pinewood Queenstown Lodge
Pinewood Queenstown Queenstown
Pinewood Queenstown Lodge Queenstown

Pinewood Queenstown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 738 reviews
Rating 8 - Good. 262 out of 738 reviews
Rating 6 - Okay. 145 out of 738 reviews
Rating 4 - Poor. 45 out of 738 reviews
Rating 2 - Terrible. 48 out of 738 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The room was a little older but it was clean and the beds were comfortable. It is walking distance to the city center and a grocery store. Also walkable to the gondola which is one of the main attractions of the city. I would stay there again. The price was fair and the WiFi worked well. Only small complaint would be that the shower had no cool temperature. It was hot or hotter.
Stayed 1 night in Feb 2026

10/10 Excellent

Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was super friendly and location, room, shared kitchen were good as well.
Stayed 2 nights in Feb 2026

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall pretty good place to stay. Would like to have a spot cleaning on third day. Otherwise good accomodations. Had a nice view from room. Shower could use a bit of an upgrade but not too bad.
Stayed 4 nights in Jan 2026

6/10 Okay

Khurram

Stayed 5 nights in Jan 2026

10/10 Excellent

Jumbo

Travelled with family
Liked: Cleanliness, staff & service, amenities
very clean and quiet
Stayed 2 nights in Jan 2026

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
It would be 5 stars if the doors didn’t have a habit of being very loud and therefore waking people up. Staff were amazing, facilities were good.
Stayed 2 nights in Jan 2026

2/10 Terrible

Muhammad

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Out of all the stays In New Zealand , no doubt the worst one !!! Very noisy , doors getting slammed all nights , very poor quality of cleaning in communal areas . Very strong smell . Very old property in general . Only a couple of good things about this property are customer service and location for no doubt.
Stayed 1 night in Jan 2026

2/10 Terrible

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
Out of all the stays In New Zealand , no doubt the worst one !!! Very noisy , doors getting slammed all nights , very poor quality of cleaning in communal areas . Very strong smell . Very old property in general . Only a couple of good things about this property are customer service and location for no doubt.
Stayed 2 nights in Jan 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, convenient location close to downtown, parking is difficult room was small but a great price and clean shower and bathroom
Stayed 1 night in Jan 2026

8/10 Good

Namali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms spotless. Beds sooo comfortable. Soaps and shampoo provided of good quality. Communal bathrooms very good standard. Extremely good value for the price we paid and 10 mins walk to the Queenstown tourist centre. BIGGEST negative!! 4 stars from me cos Walls are paper thin. You can hear the quiet conversations people have in the next room till late which was quite disturbing to get some sleep. God forbid you hear noises you don’t want to hear. Bring ear plugs. We were there for 3 nights. Communal bathrooms remained uncleaned and messy for 3 nights. Cleaning of it would be nice.
Stayed 2 nights in Jan 2026

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness
Happy with the private bathroom. The room was basic but clean. Glad to have our own private carpark. Pinewood is close to the gondola; so it's in a convenient location. It's pricey for what you get (compared to Tasmania where we're from). But everything's overpriced in Queenstown.
Stayed 1 night in Jan 2026

10/10 Excellent

Zehra Aziz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient stay, within walking distance to the town centre. The staff were friendly and very accommodating with our requests.
Stayed 4 nights in Jan 2026

10/10 Excellent

Katalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Penny

Liked: Cleanliness, amenities, property conditions & facilities
It was in a good spot. Room was quite small and noisy due to thin walls but staff was great
Stayed 5 nights in Jan 2026

8/10 Good

Nicola

Travelled with family
Tidy big bathroom
Stayed 2 nights in Jan 2026

6/10 Okay

Shirley

Travelled with partner
Liked: Staff & service
Bed was uncomfortable. Not a lot of room space. 20 mins from centre but uphill to apartment
Stayed 1 night in Jan 2026

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good sized cabins with all amenities and a clean space
Stayed 2 nights in Jan 2026

6/10 Okay

Anosh

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing was there, not even dish washing liquid or dish washer.
Stayed 2 nights in Jan 2026

8/10 Good

Kym

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good facilities, large room, kitchen and living was comfortable. Would have liked to be able to stay in common room post check out whilst waiting for flight as the website said when booking but this wasnt really available except for sitting at reception. Reception staff were really nice but other staff around the site very impersonal.
Stayed 1 night in Jan 2026

10/10 Excellent

C

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable suite with dedicated parking a few blocks from downtown
Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean warm rooms, comfortable bed, nice clean white sheets and the cleanest shared bathroom I have ever seen. I was really impressed with the cleanliness. We stayed in both the basic room which was the cheapest, and the next room up which had the bunk beds plus a double bed. Would recommend the one with the bunk bed (N block) as has less rooms/ people in that block so is a bit quieter. The kitchens were well equipped with plenty of space, and also designated space (by room number) in the fridges. The staff were really lovely and helpful. For Queenstown prices we felt that represents good value for the price. A very good comfortable place to stay for budget conscious travellers.
Stayed 3 nights in Dec 2025

6/10 Okay

Tonia

Liked: Cleanliness, amenities, property conditions & facilities
Our room was not ready when we arrived at 3pm for check in. We were told it might be another 1 - 1 1/2 hrs. It was pouring with rain and we had no where to go. We had to stand and wait for an hour in the crowded reception. There was no apllogy from staff or offer of a warm dry place to wait. When we eventually got into our room, the TV wasn’t working properly. We reported this to the staff at reception who just said it was probably due to the rain. He made no attempt to send anyone to look at it. 2 days later the tv was still not working so we told another staff member, who did send someone to look and fixed it. Overall the stay was disppointing due to poor service, and having to wait a long time to get into our room.
Stayed 3 nights in Nov 2025

10/10 Excellent

wilson, auckland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good places for sleep in Queenstown, 24 hr staff available was a huge selling point.
Stayed 1 night in Dec 2025

10/10 Excellent

Martinus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for staying in Queenstown. Location is great as it’s close to the city core but very quiet. We stayed in a cabin unit and had everything we needed for the stay in the unit. The only 2 things we disliked was how small the bathroom sink was, and how tight the parking area was. Other than that, we had a nice stay at Pinewood.
Stayed 2 nights in Dec 2025

8/10 Good

Mary

Stayed 4 nights in Dec 2025