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Hello QT Pounamu

4.5 star property

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Photo gallery for Hello QT Pounamu

40-inch flat-screen TV with cable channels, TV, heated floors
Apartment, Lake View (217) | Balcony
Exterior
1 bedroom, premium bedding, pillow-top beds, individually decorated
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
110 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪11 min walk‬
  • Place, Queenstown Beach
    ‪13 min walk‬
  • Place, Queenstown Mall
    ‪15 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

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About this property

Hello QT Pounamu

Laundry facilities, express check-out, and tour/ticket assistance are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and multilingual staff assistance are onsite. Each apartment boasts a heated floor and offers free WiFi and a washer/dryer. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a microwave and a coffee/tea maker.
Hello QT Pounamu offers 2 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hello QT Pounamu, you're just a quick walk from Lake Wakatipu. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities. Built in 2005, this luxury apartment building has 2 apartments. Free WiFi and a washer/dryer are available in each apartment.
  • Each apartment offers a washer/dryer, a pillowtop bed, and a living room
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities and a multilingual staff
  • Onsite recreation includes a playground
  • Within a 10-minute walk of Lake Wakatipu and St Josephs Parish
Hello QT Pounamu offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. The luxury Hello QT Pounamu also features a picnic area, laundry facilities, and express check-out. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Queenstown apartment is smoke free.

Property amenities

Beach

  • Beach nearby

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit

Family friendly

  • Cot: NZD 50 per stay
  • Playground

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor
  • Living room

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Outdoor areas

  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a national park
  • In the mountains
  • Near a hospital
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Swimming nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 2 units
  • Access via exterior corridors
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments

There is no front desk at this property

Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cribs (infant beds) are available for NZD 50 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 50 per stay
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Hello QT Pounamu.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

QS Jade Apartment Queenstown

QS Jade Apartment

QS Jade Queenstown

QS Jade

Hello QT Jade

Hello QT Pounamu Apartment

Hello QT Pounamu Queenstown

Hello QT Pounamu Apartment Queenstown

Hello QT Pounamu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 85 reviews
Rating 8 - Good. 15 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 4 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mary Anne

Room was not properly prepared for our arrival. Bathroom sink was completely plugged and not enough towels. No remote in main room.
Stayed 5 nights in Feb 2026

10/10 Excellent

phillip

Stayed 5 nights in Feb 2026

10/10 Excellent

john

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2026

2/10 Terrible

Joanne

Stayed 10 nights in Jan 2026

10/10 Excellent

TAK YUK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to communicate with the rental staffs and beautiful lake view location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Suresh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in all aspects.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The size of the apartment was perfect, the view was incredible & it was in a very convenient location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Tracey

Stayed 5 nights in Nov 2025

10/10 Excellent

Julianne

Travelled with family
Liked: Cleanliness, room comfort
Excellent location for walking to downtown. Garden view studio was quiet & sunny. Very clean, modern room with good quality toiletries. Very convenient to have a washing machine & drier.
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Stayed 3 nights in Nov 2025

10/10 Excellent

Gayle

Stayed 4 nights in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
The place itself was absolutely beautifully pleace to stay with and awsome view to wake up to every morning
Stayed 12 nights in Jun 2025

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Amenities
The “premium studio“ was half the size of all the hotel rooms we have stayed in throughout New Zealand. It was more like a college dormitory room. Undecorated, bare walls, tiny. The floor to ceiling blinds did not keep light out and the “garden view“ was a view of the steps up to the room. The walls were thin; we heard our neighbor’s every move. Heater didn’t work. No human contact with staff. No paperwork in room explaining where things were and how to use them.
Stayed 2 nights in Mar 2025

8/10 Good

samantha

Good because of the spectacular view

Hands down the best location for the views to stay that l looked into- just spectacular- balcony is a must at sunset. Bedroom carpet freying & worn, toilet paper & tissues were appalling, massive chip off the basin in bathroom. High star shouldn't provide that type of amenities. We paid a lot aus for 6 nights - you're making money - fix the room to the standards it should be to what is charged. TV at night was garbage, its nice just watch something at night whilst winding down, lots of channels said no connection. Queenstown airport had better products. Appartment was acceptable because of the spectacular view given that & it was a 15 minute walk into town
Stayed 6 nights in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, room comfort
Beautiful views. 20 min walk to town
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Photos in the ad show great views. They say every property has a view, but ours did not. It was also very small and did not have hand soap. The staff was friendly though and did allow us to leave baggage with them in town on our last day.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was nice in a good location not far from town center however the studio was smaller than we thought it would be. The single room was just large enough for a king bed, a couple of end tables and 1 chair. There was also a closet and very small kitchenette. The bathroom was a good size and fairly luxurious though. Although small, we made do and it was convenient for us.

10/10 Excellent

Chris

Liked: Cleanliness, room comfort

Modern, clean & comfortable

Close enough to city centre, very modern & clean. Easy self access too
Stayed 2 nights in Nov 2023

10/10 Excellent

Megan

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay here it was well presented and everything was at hand.
Stayed 3 nights in Nov 2023

4/10 Poor

A

Disliked: Cleanliness, room comfort
Would not book again. Not clean. Plates were dirty and 4 items were chipped. Tea and coffee provided but no sugar and no milk. Toilet roll was empty so had to do that too. Under bed was drink caps and other assorted rubbish . Found this when I dropped my earring and was looking. The aircon was absolutely noisy and had to switch off and use the extra blanket which was chucked in top cupboard in a ball. Very expensive for a shoe box studio with a hard bed. Positives... close to Queenstown, Shared washer/dryer
Stayed 2 nights in Aug 2023

6/10 Okay

Steve

Stayed 7 nights in Aug 2023

10/10 Excellent

Monty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So pleased to find these apartments, we chose the cheaper non lake facing studio room due to high cost of QT accom , we had 2 nights and absolutely perfect as we were out all day , so no need for amazing view . Absolutely LOVED the washing machine & drier and the safe parking almost outside our door , the location near town was excellent too . HIGHLY recommend.
Stayed 2 nights in Mar 2023

6/10 Okay

Courtney

Travelled with partner
Liked: Cleanliness
The property was easy to access and it was nice to have a washer and drier in the unit (shared by both units). We found it was clean but small compared to what the pictures lead you to believe. The bed was firmer which to us was not comfortable. The place is walkable to downtown to access shopping and restaurants.
Stayed 4 nights in Feb 2023