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Queenstown House

4.0 star property
VIP Access

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Photo gallery for Queenstown House

Two Bedroom Apartment | Living area
Terrace/patio
Lake View Studio
45-cm flat-screen TV with cable channels, TV, fireplace
Family Suite | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
69 Hallenstein Street, Queenstown, 9300
  • Place, Queenstown Mall
    ‪7 min walk‬
  • Place, Kiwi Park
    ‪8 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King/Twin Guest Rooms

King/Twin Guest Rooms

King/Twin Guest Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for King/Twin Guest Rooms (Lakeview)

King/Twin Guest Rooms (Lakeview)

King/Twin Guest Rooms (Lakeview)

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Guest Rooms

Queen Guest Rooms

Queen Guest Rooms

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Guest Room

Superior Twin Guest Room

Superior Twin Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • Lake view
  • 134 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Lake View Studio

Lake View Studio

Lake View Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Studio, Lake View

Luxury Studio, Lake View

Luxury Studio, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Queenstown House

Along with dry cleaning, this smoke-free bed & breakfast has laundry facilities and a library. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and tour/ticket assistance.
Queenstown House offers 13 accommodations with fireplaces and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 45-cm flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Queenstown House. During your stay, you're just a quick walk from St Josephs Parish. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from TSS Earnslaw Steamship and 8 minutes from Onsen Hot Pools
Free breakfast is served daily. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Queenstown House. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown bed & breakfast is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Travel cot

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 1945
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-cm flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laundry detergent
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

House Queenstown
Queenstown House
Queenstown House B&B
Queenstown House Boutique Bed & Breakfast & Apartments
House Boutique Bed & Breakfast & Apartments
Queenstown House Boutique
Queenstown House Queenstown
Queenstown House Bed & breakfast
Queenstown House Bed & breakfast Queenstown
Queenstown House Boutique Bed Breakfast Apartments

Queenstown House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 223 out of 259 reviews
Rating 8 - Good. 29 out of 259 reviews
Rating 6 - Okay. 3 out of 259 reviews
Rating 4 - Poor. 2 out of 259 reviews
Rating 2 - Terrible. 2 out of 259 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
First impressions count. We were greeted by Cilla and she took us on a tour of Queenstown House. Our room had a great view over the lake, was spotlessly clean, large comfortable bed and a good size bathroom with walk in shower Breakfast was cooked to order and was very good. Staff were friendly QH is on a hillside and it's a short walk down a very steep hill to the main street in Queenstown. Walking back up the hill might prove a challenge for some, but Ubers are easily available for around 11 dollars,which is well worth it. We had intended to do a lot whilst in Queenstown, but the weather wasn't great and we were tired from our previous weeks travels. We were able to fully rest and recuperate at QH and only went into town at the evening for something to eat. If you want to stay close to the town centre, QH is a good choice, and you can park your hire car at the property's free parking spaces.
Stayed 2 nights in Jan 2026

10/10 Excellent

PELLIE

Liked: Amenities, property conditions & facilities
They went above and beyond. They accommodated our late arrival. We were given very specific instructions on how to park and gain access to our room. It all worked perfectly. Our room had a glorious view of the lake and was clean and comfortable. The breakfast was delicious and they provided a variety of options. Our view from the breakfast room was lovely. Thanks for the great hospitality.
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly. Excellent service. Quality rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

YUNHWAN

Stayed 5 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The staff, room and facilities were spectacular. The room was lovely and cosy, the perfect location for my stay, and beautiful views over the lake and hills from the breakfast room. The breakfast included was excellent, and all the staff I encountered were delightful and so helpful. The whole stay was wonderful and I was super happy here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Just great
Stayed 2 nights in Dec 2025

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities
Great staff . A last minute booking and we were so pleased to get this accommodation. Nice to have a bath . A large fridge / freezer .I couldn’t imagine using the freezer space . Included breakfast was excellent.No need for lunch .
Stayed 2 nights in Dec 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect for family of four. Good location. Very sunny. Large windows with a view of the town and lake. So lovely! Breakfast was excellent! Also appreciated all the toiletries as well as selection of teas in the room. Highly recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Stayed 3 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Dec 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent good views clean and spacious. Staff very friendly and helpful. Really enjoyed our stY there.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a treasure. Fluffy dressing gowns, lovely staff, spotlessly clean, beautiful indoor and outdoor spaces to sit. There are free canapés and wine tastings which was a great way to interact with other travellers. The staff all went out of their way to make our stay wonderful. I cannot recommend this place highly enough!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous Breakfast. Fabulous Staff. Beautiful views of Queenstown and the surrounding mountains. It's a lovely place to stay!
Stayed 5 nights in Sep 2025

10/10 Excellent

Baleigh

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were amazing! The breakfast included as absolutely delicious. Everyone there is so friendly and communicative. The location is perfect since it’s less than a 10 min walk to downtown. Had a great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane, Reading

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous room with a view! The room was spotless, it had sky channels and Breakfast was amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

Tannia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and had everything we needed. Staff were wonderful, breakfast delicious. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best b&b breakfast I have ever had!!! SO good. Really nice and clean room, fantastic location. We had a view of the lake and mountains right from our bed. Very convenient to downtown (bit of an uphill hike), but views were worth)
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
The view of the mountains and lake from our studio were spectacular. Paul and Sam were very hospitable and easy to work with. The breakfast choices were delicious! Overall an excellent accommodation. We will be back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Blessilda K.

Stayed 4 nights in Oct 2025

8/10 Good

Ron, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really GREAT, breakfast is also really good with choices
Stayed 4 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give them a 12/5 I would!! Absolutely incredible place to stay. We arrived late a few minutes past when there from desk is open however the owner stayed to greet us and welcome us to Queenstown. They gave us a tour of the property and showed us our room. While we were chatting we told him we would be missing breakfast in the morning because we had a trip booked, so he left a beautiful packed breakfast for us outside our room!!! Our room was spacious , clean comfortable bed with amazing views overlooking Queenstown. The owner gave us a few dinner suggestions and a local bottle of New Zealand wine (that’s an Expedia perk!) Our room had a kitchenette with coffee, tea, hot chocolate and some local cookies , all were delicious! Our bathroom was nice and clean, featuring New Zealand toiletries and had bathrobes Our next morning we had breakfast there and it was incredible. When I come back to Queenstown this is the only place I want to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderfully handy location with beautiful views. Bathroom tiles need fixing, but still serviceable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Inga r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved queenstown.the weather was beatiful.my b&b had a really good breakfast,with a view.loved qalking to town,but the hill on the way back up,was pretty steep.good exercise. I went with lux tours,and our guide tommy,was great.it was the milfred sound tour.i walked down the hill to the holiday inn, to catch the tour.my favorite place in town,was "patagonia",the chocolate cafe.fantastic desserts.this was my favorite town on this trip.my room was great,and confortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard, Minnetonka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts are wonderful
Stayed 4 nights in Aug 2025

10/10 Excellent

Scarlette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a joy to stay in this accommodation. I received a warm friendly greeting on arrival, the room was beautifully made up and clean, the breakfasts were phenomenal. And the surroundings were breathtaking.
Stayed 2 nights in Aug 2025