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The Dairy Hotel Queenstown, A Naumi Chapter

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Photo gallery for The Dairy Hotel Queenstown, A Naumi Chapter

Front of property
Property video
Lobby lounge
Restaurant
Junior Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
21 Brecon St., Queenstown, Otago, 9300
  • Place, Kiwi Park
    ‪3 min walk‬
  • Place, Queenstown Mall
    ‪3 min walk‬
  • Place, Skyline Queenstown
    ‪5 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Habitat Rooms

Habitat Rooms

Habitat Rooms

9.6 out of 10
Exceptional
(19 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oasis Rooms

Oasis Rooms

Oasis Rooms

10.0 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Habitat Rooms

1 bedroom, free minibar, individually decorated, individually furnished

Habitat Rooms

  • Sleeps 2
  • Free Wi-Fi

View all photos for Oasis Rooms

1 bedroom, free minibar, individually decorated, individually furnished

Oasis Rooms

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite

1 bedroom, free minibar, individually decorated, individually furnished

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Dairy Hotel Queenstown, A Naumi Chapter

This smoke-free lodge features a bar/lounge, a snack bar/deli, and a hot tub. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services.
The Dairy Hotel Queenstown, A Naumi Chapter offers 13 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. 43-inch LED televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the lodge include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Dairy Hotel Queenstown, A Naumi Chapter. During your stay, you're just a quick walk from Queenstown Mini Golf. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free continental breakfast served daily
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Skyline Queenstown and 9 minutes by car from Onsen Hot Pools
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A hot tub, multilingual staff, and ski storage are also featured at the luxury The Dairy Hotel Queenstown, A Naumi Chapter. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Queenstown lodge is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
The Lounge - Onsite lobby lounge. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Art Deco architecture
  • Communal living room
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Dairy Hotel
Dairy Private Hotel
Dairy Private Luxury
Dairy Private Luxury Hotel
Dairy Private Luxury Hotel Queenstown
Dairy Private Luxury Queenstown
Private Luxury Hotel
Dairy Private Queenstown
The Dairy Private Hotel
The Dairy Private Hotel by Naumi Hotels Lodge
The Dairy Private Hotel by Naumi Hotels Queenstown
The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

The Dairy Hotel Queenstown, A Naumi Chapter Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 319 out of 377 reviews
Rating 8 - Good. 41 out of 377 reviews
Rating 6 - Okay. 11 out of 377 reviews
Rating 4 - Poor. 2 out of 377 reviews
Rating 2 - Terrible. 4 out of 377 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, wonderful staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with delicious breakfast and happy hour in great location
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Happy hour and breakfast were nice perks
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff remembered our preference for wine when we returned
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Room is extremely comfortable and spacious. Loved our stay. Very hospitable, relaxing and enjoyable. Happy hour is a great bonus and the location is perfect! Will come back again
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the decor of the hotel and its proximity to town centre.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to discover Queenstown, beautiful accommodation and friendly, helpful staff
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service
Great little hotel. Nice location and comfy rooms
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great, easy stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Vasanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel. Staff were friendly, rooms clean and beautiful, convenient location, free happy hour..will definitely stay there again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most welcoming and comfortable place we stayed in all of New Zealand.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, cool hotel, well situated in town.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
the little details were what stood out, the amenities in the room, the offerings in the bar and lounge and the spa. Plus I loved the artwork and design. Highly recommend it for people who love staying in a boutique hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3 night stay was nothing short of amazing. Lived everything about it. The location, the style, the breakfast, the spa, the happy hour where you meet new friends. The lollies and chips, the wine and beer, the quietness, the closeness to the centre of town. We loved it!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
We had a very enjoyable stay at the hotel. We particularly liked ‘happy hour’ catch up with other guests as well as the coziness of the hotel. The location was perfect too!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Ian

Liked: Amenities
Lovely hotel with lots of lovely touches, so well located for everything, just the parking is a bit of a pain
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Thank You
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place and so conveniently located.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first class hotel in perfect location. Incredibly attentive staff. THE place to stay in Queenstown.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely small hotel. Great location, gorgeous room, friendly and helpful staff and lovely lounge to have a glass of wine or a cup of tea and meet fellow guests. Would definitely stay here next visit to Qtown
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor and quaint vibe of the hotel.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We so enjoyed this hotel. The location, amenities and staff were all tops. It was great having breakfast included as well.Highly recommend!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel! Rooms are comfortable and spacious and Hannah was a pleasure to deal with at reception. Highly recommend this hotel for its location also
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, always the best service
Stayed 2 nights in Sep 2024