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Casa Brunella Hotel Boutique

3.5 star property

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Photo gallery for Casa Brunella Hotel Boutique

A hotel corridor with a wooden reception desk, a sign reading "ENTRADA," and a large decorative wall piece.
A spacious room with a large wooden cabinet, a flat-screen TV mounted on the wall, a wooden bench, and a large column.
A bedroom with a bed, a desk, a chair, a lamp, and a framed picture on the wall.
A room with a large column, a blue sofa, a wooden table with lanterns, a wooden dresser, and a mounted TV.
A reception area with a wooden reception desk, a computer, and a wall-mounted decorative piece.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle Venustiano Carranza No. 37, Colonia Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Zenea Garden
    ‪7 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪10 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Single Room

A bedroom with a wooden headboard, a bed with white bedding, a purple pillow, a bench, and a poster on the wall.

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with two beds, a stone fireplace, a wooden bench, and framed artwork on the walls.

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Master Suite

A neatly arranged bedroom with a large bed, a wooden bench, a nightstand, a wall-mounted lamp, and a framed picture above the bed.

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A doorway leading to a bedroom with a bed, a framed artwork above the bed, and a potted plant to the left.

Junior Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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The price is €101
includes taxes & fees
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About this property

Casa Brunella Hotel Boutique

This smoke-free hotel features spa services, a 24-hour front desk, and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
Casa Brunella Hotel Boutique offers 6 accommodations with safes and complimentary bottled water. Flat-screen televisions come with premium digital channels. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.
During your stay at Casa Brunella Hotel Boutique, you're just a quick walk from Plaza de Los Fundadores. Free breakfast, free WiFi in public areas, and a roundtrip airport shuttle (surcharge) are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and a front-desk safe are also featured at Casa Brunella Hotel Boutique.

This 3.5-star Querétaro hotel is smoke free.

Guests are served free continental breakfast daily from 9:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Nena Querétaro Queretaro
Nena Querétaro Queretaro
Nena Querétaro
Hotel Nena Querétaro
Casa Brunella Queretaro
Casa Brunella Hotel Boutique Hotel
Casa Brunella Hotel Boutique Querétaro
Casa Brunella Hotel Boutique Hotel Querétaro

Casa Brunella Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 263 reviews
Rating 8 - Good. 42 out of 263 reviews
Rating 6 - Okay. 21 out of 263 reviews
Rating 4 - Poor. 3 out of 263 reviews
Rating 2 - Terrible. 4 out of 263 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great area of Queretaro. It was quiet at night, very clean, beautiful rooms, and friendly staff. Would highly recommend!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean, quiet, safe, beautiful. The staff are gracious, the location is perfect, and the breakfast is delicious. Can't recommend more highly.
Stayed 10 nights in Feb 2026
Verified review

6/10 Okay

Maya

The check in process was fast, rooms are very comfy, but breakfast was very poor and cafeteria had cocroaches.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great breakfast, near everything
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Aurora

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is great, near to cafes, antiques & arts and crafts stores. Loved how close the public squares in the historic center were! The breakfast is good and the size of the room is comfortable. The only downside was the Wi-Fi, which kept disconnecting By the way the “mono azul cafe” within a walkable distance offers great coffe and a view to the city aqueduct.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

gerardo g.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location friendly staff
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful city and excellent restaurants. This hotel is perfectly located for walking and site seeing.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Elsa

Liked: Cleanliness, property conditions & facilities
Unique boutique hotel with eccentric decor and spacious room. Centrally located
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful. Location is excellent, short walk to center of town and great dining options.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Sabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and bed was comfortable. Breakfast was awesome. Thanks
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. All were friendly and i felt safe.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with a lot of charm. Room was big and spacious and super clean. Room included free breakfast which was really good. Right in the middle of town and walking distance to pretty much everything.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Queretaro Historic District. Super-friendly staff, very comfortable room, breakfast included. Can't wait to come back!
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet! They go above and beyond for the guest!
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Jonathan

Nice small hotel, great water pressure , but the hydro massage was basically useless, but the room was very comfortable.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing Hotel!

We absolutely love this hotel! From the friendliness of the people working there, to the amazing comfort and size and cleanliness of the rooms, to the amazing free breakfast every morning, it was all wonderful! We loved every second, and will stay there again. Thank you, thank you thank you! Highly recommend this hotel. A+++!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Gypsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The room was great but could use a little more lighting I found the lighting to be dim.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Small place
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can always come back here!
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been staying here at least twice a year for four years. We have noticed a bit of a decline, maybe a change of ownership. We didn’t have hit water in the room for some time although they did remedy it and we arrived later than usual and had no parking nearby. We love that it is pet friendly. We are disappointed in the change of restaurant. We were there when they built the first one and it was so beautiful and classy and the food was delicious and now it is garish orange and basically a fast food burger joint but the area is safe beautiful and convenient. The staff is always very nice
Stayed 1 night in Jul 2025