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Casa Realm

3.0 star property

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Photo gallery for Casa Realm

Reception
Property video
Gallery Room | Bathroom
Premium bedding, blackout curtains, soundproofing, iron/ironing board
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
112 C. 5 de Mayo La Cruz, Querétaro, QUE, 76020
  • Place, Templo y Convento de la Santa Cruz
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪10 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Gallery Room

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Gallery Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Room

Panoramic Room

Panoramic Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Room

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Presidential Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Townhome, Multiple Beds

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Design Townhome, Multiple Beds

  • City view
  • 5 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Bed
  • Free Wi-Fi

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About this property

Casa Realm

This smoke-free hotel features a coffee shop/cafe, a refrigerator in a common area, and express check-in. WiFi in public areas is free. Additionally, express check-out and multilingual staff assistance are onsite. Housekeeping is available on request.
Casa Realm offers 5 air-conditioned accommodations with blackout drapes/curtains. Beds feature premium bedding. This Querétaro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Casa Realm, you're just a quick walk from Plaza de Los Fundadores. Free WiFi in public areas, a coffee shop/cafe, and breakfast (surcharge) are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the coffee shop/cafe
  • Breakfast served daily for a fee
  • Services include luggage storage and a virtual front desk
  • Just a 3-minute walk from Plaza de Los Fundadores and 11 minutes by foot from Aqueduct of Santiago de Querétaro
  • Airport drop-off shuttle service available for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi. A shuttle from the hotel to the airport (available on request) is available for a fee. Casa Realm also features multilingual staff, express check-in, and express check-out.

This 3-star Querétaro hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport drop-off shuttle (surcharge) from 9:00 AM to 12:30 PM at scheduled times and on request

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 1:00 PM for a fee: MXN 185 for adults and MXN 185 for children
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Shared refrigerator
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Accessibility

  • Hardwood flooring in public areas
  • No lift
  • Smooth flooring in public areas

More

  • Art Deco architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 150 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 185 for adults and MXN 185 for children
  • Airport shuttle fee: MXN 800 per person
  • Airport shuttle fee per child: MXN 600 (from 14 to 17 years old)
  • Housekeeping fee: MXN 250 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Casa Realm offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 150 (exact amount varies) at check-out.
Property Registration Number AEYA840530D59
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Realm Hotel
Casa Realm Querétaro
Casa Realm Hotel Querétaro

Casa Realm Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 40 reviews
Rating 8 - Good. 1 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Crispin

Liked: Cleanliness
Great location 👌
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Scenic views. Highly recommended.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The place was beautifully furnished with an awesome view of the city! Host was on site and vey helpful and informative Highly recommend!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best design and feeling of space, you can see a lot of thought went into the design which I absolutely loved, location is great, very cute street, I didn’t want to leave
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Nelly

Disliked: Cleanliness, staff & service, amenities
When I arrived, there was just a third of a roll of toilet paper (for a 10 day stay), no soap, no shampoo, just a small paper basket in the bathroom which was empieed just once when I asked. There is a restaurant next door which is very noisy on weekends (I was there for 2 weekends) until 5:00 a.m.!!!!! I think it was the workers lingering after they close. Found nail clippings after they had supposedly "cleaned" the room on 8th day of stay
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
No better location. Good communication with us. We chose the smaller room and it was fine for our needs. No terrace access but great price!
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

CARLOS A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación maravillosa
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estilo, ambiente de la propiedad y habitaciones
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Raquel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El lugar está muy lindo decorado y céntrico pero no me gustó que pensé sería como un Hotel Boutique pero es más un Airbnb. En particular no hacen limpieza en la habitación (estuve un fin de semana) y la cama es demasiado incómoda. Repito el lugar está muy lindo decorado pero creo que tiene sus detalles que no lo hacen tan cómodo.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Alejandro

Excelente ubicación
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Lilian Yarely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, el diseño, la calidad del ambiente, la atención. En verdad quiero regresar pronto a Querétaro para hospedarnos de nuevo ahí ✨️
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel boutique super cerca del centro y muy bonito

El hotel esta hermoso, el proceso de llegada y salida es muy bueno. La habitación muy acogedora y el detalle de poner cafe para los huéspedes esta excele te
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una excelente opción de hospedaje.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, cómodo y buena atención del personal
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son muy bonitas y cómodas , muy buena atención
Stayed 1 night in Jun 2024
Verified

8/10 Good

OSCAR ARTURO PADILLA

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy padre , decoración de 10 .
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una excelente ubicación , la habitación es súper cómoda , todo súper limpio, cuenta con aire acondicionado , agua caliente todo el tiempo. Ulises el anfitrión estuvo pendiente todo el tiempo desde antes de mi llegada y hasta mi salida . Y el plus es que todo el lugar y las habitaciones tiene un incríble diseño.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es hermosa, muy buena atención, la zona increíble
Stayed 1 night in May 2024
Verified

6/10 Okay

Naynesh

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tyler

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Miriam Celeste

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

david

Stayed 4 nights in Jan 2026