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Casa Realm

3.0 star property

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Photo gallery for Casa Realm

Reception
Property video
Reception
Panoramic Room
Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
112 C. 5 de Mayo La Cruz, Querétaro, QUE, 76020
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪10 min walk‬
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Gallery Room

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Gallery Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room

Panoramic Room

Panoramic Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Presidential Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Townhome, Multiple Beds

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Design Townhome, Multiple Beds

  • City view
  • 5 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Bed

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About this property

Casa Realm

This smoke-free hotel features a coffee shop/cafe, a refrigerator in a common area, and express check-in. WiFi in public areas is free. Additionally, express check-out and multilingual staff assistance are onsite. Housekeeping is available on request.
Casa Realm offers 5 air-conditioned accommodations with blackout drapes/curtains. Beds feature premium bedding. This Querétaro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Casa Realm, you're just a quick walk from Plaza de Los Fundadores. Free WiFi in public areas, a coffee shop/cafe, and breakfast (surcharge) are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the coffee shop/cafe
  • Breakfast served daily for a fee
  • Services include luggage storage and a virtual front desk
  • Just a 3-minute drive from Aqueduct of Santiago de Querétaro and 10 minutes from Querétaro Convention Center
  • Airport drop-off shuttle service available for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi. A shuttle from the hotel to the airport (available on request) is available for a fee. Casa Realm also features multilingual staff, express check-in, and express check-out.

This 3-star Querétaro hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport drop-off shuttle (surcharge) from 9:00 AM to 12:30 PM at scheduled times and on request

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 1:00 PM for a fee: MXN 185 for adults and MXN 185 for children
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Shared refrigerator
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Accessibility

  • Hardwood flooring in public areas
  • No lift
  • Smooth flooring in public areas

More

  • Art Deco architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 150 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 185 for adults and MXN 185 for children
  • Airport shuttle fee: MXN 800 per person
  • Airport shuttle fee per child: MXN 600 (from 14 to 17 years old)
  • Housekeeping fee: MXN 250 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Casa Realm offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 150 (exact amount varies) at check-out.
Property Registration Number AEYA840530D59
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Realm Hotel
Casa Realm Querétaro
Casa Realm Hotel Querétaro

Casa Realm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 29 reviews
Rating 8 - Good. 1 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Crispin

Liked: Cleanliness
Great location 👌
Stayed 1 night in Sep 2025

10/10 Excellent

David, Deer Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Scenic views. Highly recommended.
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was beautifully furnished with an awesome view of the city! Host was on site and vey helpful and informative Highly recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
No better location. Good communication with us. We chose the smaller room and it was fine for our needs. No terrace access but great price!
Stayed 6 nights in Apr 2025

6/10 Okay

Claudio

Stayed 1 night in Jan 2025

6/10 Okay

cecilia fernandez de

Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una excelente opción de hospedaje.
Stayed 2 nights in Sep 2024

10/10 Excellent

JOSE ANTONIO, MEXICO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best design and feeling of space, you can see a lot of thought went into the design which I absolutely loved, location is great, very cute street, I didn’t want to leave
Stayed 4 nights in Jun 2024

10/10 Excellent

Jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estilo, ambiente de la propiedad y habitaciones
Stayed 1 night in Feb 2025

4/10 Poor

Raquel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El lugar está muy lindo decorado y céntrico pero no me gustó que pensé sería como un Hotel Boutique pero es más un Airbnb. En particular no hacen limpieza en la habitación (estuve un fin de semana) y la cama es demasiado incómoda. Repito el lugar está muy lindo decorado pero creo que tiene sus detalles que no lo hacen tan cómodo.
Stayed 2 nights in Jan 2025

10/10 Excellent

Judá

Stayed 1 night in Dec 2024

10/10 Excellent

Matsushita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jose M

Stayed 1 night in Dec 2024

10/10 Excellent

Judá

Stayed 1 night in Oct 2024

6/10 Okay

Alejandro

Excelente ubicación
Stayed 1 night in Nov 2024

10/10 Excellent

Lilian Yarely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, el diseño, la calidad del ambiente, la atención. En verdad quiero regresar pronto a Querétaro para hospedarnos de nuevo ahí ✨️
Stayed 2 nights in Oct 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel boutique super cerca del centro y muy bonito

El hotel esta hermoso, el proceso de llegada y salida es muy bueno. La habitación muy acogedora y el detalle de poner cafe para los huéspedes esta excele te
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, cómodo y buena atención del personal
Stayed 1 night in Aug 2024

10/10 Excellent

Jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son muy bonitas y cómodas , muy buena atención
Stayed 1 night in Jun 2024