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Casa Santiago Hotel Boutique

3.5 star property
VIP Access

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Photo gallery for Casa Santiago Hotel Boutique

Terrace/patio
Luxury Room
Reception
Luxury Room | Living room
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Independencia #28, Col. Centro, Querétaro, QUE, 7600
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Business Room

Business Room

Business Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Terrace/patio
Hotel Patio Santiago
Downtown Querétaro
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 523 reviews
The price is €91
includes taxes & fees
2 Jul - 3 Jul
Hotel Patio Santiago

About this property

Casa Santiago Hotel Boutique

This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and a meeting room are onsite.
Casa Santiago Hotel Boutique offers 19 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santiago. Services include hot stone massages and sports massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Casa Santiago Hotel Boutique. During your stay, you're just a quick walk from Querétaro Regional Museum. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with massages at Spa Santiago
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Querétaro Regional Museum and San Francisco Temple
  • Dogs welcome for a fee
Casa Santiago Hotel Boutique offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Casa Santiago Hotel Boutique.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Casa Santiago Hotel Boutique has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 850 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Casa Santiago Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 238 reviews
Rating 8 - Good. 31 out of 238 reviews
Rating 6 - Okay. 12 out of 238 reviews
Rating 4 - Poor. 4 out of 238 reviews
Rating 2 - Terrible. 5 out of 238 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roozbeh

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff, great location. Food at the restaurant was great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and walking distance to city center.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located in the city center, it is closed to multiple attractions. Room was clean, beds were comfortable, and staff was very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center and close to many cafes and other restaurants. Also very close to an artisan art alley (good for souvenirs)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s decor is beautiful, the staff are friendly and helpful. The room is spacious, the bed is comfortable and the location is excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Casa Santiago. The rooftop restaurant had delicious food with a great view. It was conveniently located near restaurant and coffee shops.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities
Clean & comfortable room. Perfect location. Staff was friendly. Helped us out with parking!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sabina

Liked: Staff & service, amenities, property conditions & facilities
This hotel is beautiful and well-located in the historic downtown area.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating! Felt 100% safe the whole time!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel was really cute and comfortable.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

PATRICE BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location and great place to stay downtown Queretaro
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location clean tidy room with comfortable bed. Loved it will def be back and will stay at this hotel!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfortable

Great place to stay and relax!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet and comfortable! Great location too.
Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Place was very nice and clean, only downside is the walls are a bit thin and you can practically hear everything. But if you’re a heavy sleeper you should have no issue. I would stay here again.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Kirit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet location. Several eating places within walking distance. Restaurant in the property.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Querétaro‘s Centro Historico

Very nice hotel with friendly staff, many amenities, a great rooftop space for drinks and meals, an on-site restaurant and located within easy walking distance of all the attractions and many great restaurants.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable service/concierge/front desk.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Yadira

Liked: Cleanliness
While the room and the hotel was fine, there was a very loud noise coming from above the room and it keep me awake at night.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend fun

It was wonderful, hotel staff was so nice.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Casa Santiago. It is beautiful, modern, excellent staff … the only hotel I will stay in while visiting Queretaro!
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Keewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like this hotel. Comfy bed with, little smelly comforter. Friendly employees, amazing restaurant and bar inside the hotel. Recommended I’d like to stay here again
Stayed 2 nights in Feb 2024