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El Jardin de la Abuela

2.0 star property

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Photo gallery for El Jardin de la Abuela

Hortencia
Amapola
Front of property
Amapola
Alcatraz

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle Vergara Sur #19, Col. Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪31 min drive‬

Room options

View all photos for Lirio

Lirio

Lirio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Amapola

Amapola

Amapola

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Girasol

Girasol

Girasol

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Hortencia

Hortencia

Hortencia

  • Sleeps 3
  • 1 King Bed

View all photos for Alcatraz

Alcatraz

Alcatraz

  • Sleeps 2
  • 1 King Bed

View all photos for Tulipan

Tulipan

Tulipan

  • Sleeps 2
  • 1 King Bed

View all photos for Orquidea

Orquidea

Orquidea

  • Sleeps 2
  • 1 King Bed

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About this property

El Jardin de la Abuela

A hair salon and free WiFi in public areas are available at this hotel.
El Jardin de la Abuela offers 7 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
During your stay at El Jardin de la Abuela, you're just a quick walk from Casa de la Zacatecana Museum. Features include free WiFi in public areas.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a virtual front desk
  • Steps from Casa de la Zacatecana Museum and 14 minutes by foot from Aqueduct of Santiago de Querétaro
El Jardin de la Abuela offers its guests a hair salon. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Querétaro hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Hair salon
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Individual furnishings
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

El Jardin de la Abuela Hotel
El Jardin de la Abuela Querétaro
El Jardin de la Abuela Hotel Querétaro

El Jardin de la Abuela Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Lilliana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is not a comfortable place, it has no windows, no table and chairs, I do not park which is very difficult, you have to go around a lot looking for a place far from the venue and walk to it, we really do not recommend it unless you are only going to sleep.
Stayed 1 night in Mar 2023

4/10 Poor

araceli

Liked: Cleanliness, room comfort
Disliked: Staff & service

Servicio impersonal

Decepcionada, no hay recepción, solo te mandan un código para el accesos al hotel. Eso sí al día siguiente empiezan a correrte desde las 11am, les hice ver (todo por WhatsApp) que la reserva establecía la salida a las 12. Me insistieron con la puntualidad por qué a las 12 se desactiva el código de acceso y ya no puedes entrar. No volveré .
Stayed 1 night in Nov 2023

10/10 Excellent

DANIEL MAGAÑA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente estancia. Volvería definitivamente mas días. lugar muy tranquilo, limpio y bonito
Stayed 2 nights in Nov 2023

10/10 Excellent

EUNICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendado

Me encantó el lugar , cómodo y céntrico
Stayed 3 nights in Nov 2023

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, muy agusto

La ubicacion, la practicidad para llegar y salir, muy comoda la habitacion Lo unico que sugiero es que pongan una puerta bien para el baño Pero excelente
Stayed 1 night in Oct 2023

10/10 Excellent

Ahidee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
SOLO NO ME GUSTO QUE LOS BAÑOS NO TENGAN LA SEPARACION DEBIDA DEL RESTO DE LA HABITACION, FUE LO UNICO INCOMODO. SALUDOS
Stayed 2 nights in Sep 2023

6/10 Okay

Daniel

Stayed 1 night in Jul 2023

8/10 Good

Egda Gisel Tobalina

Stayed 3 nights in Apr 2023