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Excellence Express San Juan del Río

3.0 star property

Choose dates to view prices

Photo gallery for Excellence Express San Juan del Río

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Lobby
Meeting facility
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
Ave Paseo Central 23 Fracc. Industrial, Valle de Oro, San Juan del Río, San Juan del Río, QUE, 76803
  • Fundadores Square
    ‪5 min drive‬
  • Cavas Freixenet
    ‪9 min drive‬
  • San Gil Golf Club
    ‪13 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Excellence Express San Juan del Río

Hotel in San Juan del Río with free breakfast and a 24-hour fitness center
Along with an indoor pool, this hotel has a 24-hour fitness center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a children's pool are onsite.
Excellence Express San Juan del Río offers 106 accommodations with iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers.

This San Juan del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
During your stay at Excellence Express San Juan del Río, you'll be close to Nuestra Senora de Guadalupe Church. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 5 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Senor del Sacro Monte Temple and a few minutes from Fundadores Square
Excellence Express San Juan del Río offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and 5 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6491 square feet (603 square meters) and includes a conference center. The business-friendly Excellence Express San Juan del Río also features express check-out and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Juan del Río hotel.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (6,491 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Excellence Express Juan Juan
Excellence Express San Juan del Río Hotel
Excellence Express San Juan del Río San Juan del Río
Excellence Express San Juan del Río Hotel San Juan del Río

Excellence Express San Juan del Río Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 255 reviews
Rating 8 - Good. 71 out of 255 reviews
Rating 6 - Okay. 18 out of 255 reviews
Rating 4 - Poor. 8 out of 255 reviews
Rating 2 - Terrible. 6 out of 255 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 4 nights in Apr 2025

8/10 Good

HECTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
misma calidad que cuando era de la cadena IHG
Stayed 1 night in Mar 2025

4/10 Poor

Rene

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Muller

It's ok
Stayed 1 night in Dec 2024

4/10 Poor

CAROLINA

Disliked: Staff & service, property conditions & facilities
The hotel was very clean. Our room was extremely HOT!!!! We called several times to notify them. On our last day, ONE fan was provided.
Stayed 6 nights in Nov 2024

6/10 Okay

Nothanael, Columbia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
New hotel. Checking rooms occupancy means having people knocking at your door if you are check in and out. Not comfortable
Stayed 1 night in Oct 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención, poca luz en las habitaciones
Stayed 1 night in Aug 2024

6/10 Okay

Mario

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Isrrael

Stayed 1 night in Feb 2024

8/10 Good

Jacques

Business traveller
Liked: Cleanliness, staff & service, room comfort

Some BOOM noises

Hard to get sleep because just beside industrial park
Stayed 3 nights in Jan 2024

8/10 Good

Ramiro

Stayed 1 night in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Aug 2023

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good overall
Stayed 1 night in Jul 2023

6/10 Okay

Veronica River

Liked: Cleanliness, staff & service, amenities
This property is located in an industrial area. There is a constant pounding and loud noise that can be felt and heard early in the morning, 5 am and doesn’t stop until late in the evening, 6 or 7 pm, from a nearby factory.
Stayed 6 nights in Jun 2022

10/10 Excellent

Alex, Chicago

Stayed 1 night in May 2022

8/10 Good

jill

Travelled with family
Liked: Cleanliness, staff & service
We liked everything
Stayed 1 night in Jan 2022

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general es un gran servicio, lo.unico qué debieran modificar en los baños de la habitación es meter cancel en vez de cortina de baño y mejorar la amplitud de los canales de cable.
Stayed 2 nights in Apr 2025

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Sobrepasados

El servicio de desayuno llegó un momento que se vió sobrepasado, por la cantidad de huéspedes que acudían al área de restaurant al mismo tiempo, a pesar de los esfuerzos del personal había varios faltantes en los alimentos.
Stayed 3 nights in Apr 2025

10/10 Excellent

PATRICIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las habitaciones y la atención la alberca está limpia. Se sugiere un peldaño más en escalera de alberca. Solo tiene 2 y está muy alto para la salida. O en chapoteadero faltan escalones para entrar. Las habitaciones se sienten un poco encerradas no se puede abrir la ventana aunque sí hay aire acondicionado pero sería mejor para tener ventilación
Stayed 2 nights in Apr 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Add happy hour with a light dinner/snack Monday thru Friday, even if you raise the price.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

FELIZARDO VERDUZCO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel e instalaciones, a un precio super accesible!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jose aFranciscp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Plata

Stayed 1 night in Mar 2025