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Excellence Express San Juan del Río

3.0 star property

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Photo gallery for Excellence Express San Juan del Río

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Restaurant
Front of property – evening/night
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
Ave Paseo Central 23 Fracc. Industrial, Valle de Oro, San Juan del Río, San Juan del Río, QUE, 76803
  • Place, Fundadores Square
    ‪8 min drive‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪8 min drive‬
  • Place, Senor del Sacro Monte Temple
    ‪9 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪64 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible

Bathroom

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Hotel Misión Express San Juan Del Río
San Juan del Río
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 737 reviews
The price is €65
includes taxes & fees
5 Jul - 6 Jul
Hotel Misión Express San Juan Del Río

About this property

Excellence Express San Juan del Río

Along with an indoor pool, this hotel has a 24-hour fitness center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a children's pool are onsite.
Excellence Express San Juan del Río offers 106 accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers.

This San Juan del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
During your stay at Excellence Express San Juan del Río, you'll be close to Nuestra Senora de Guadalupe Church. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 5 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Senor del Sacro Monte Temple and a few minutes from Fundadores Square
Excellence Express San Juan del Río offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and 5 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6491 square feet (603 square meters) and includes a conference center. The business-friendly Excellence Express San Juan del Río also features express check-out and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Juan del Río hotel.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (6,491 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Excellence Express Juan Juan
Excellence Express San Juan del Río Hotel
Excellence Express San Juan del Río San Juan del Río
Excellence Express San Juan del Río Hotel San Juan del Río

Excellence Express San Juan del Río Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 364 reviews
Rating 8 - Good. 93 out of 364 reviews
Rating 6 - Okay. 24 out of 364 reviews
Rating 4 - Poor. 9 out of 364 reviews
Rating 2 - Terrible. 7 out of 364 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities
Excellence facilities very comfortable rooms. Good breakfast good service good experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
The room was very clean All services included was great The gym, the breakfast, the pool, the parking etc
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Walter

Liked: Staff & service
A constant sound from a nearby factory was so noisy that I could barely sleep
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Dueto

Liked: Cleanliness, property conditions & facilities
K
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good overall
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Add happy hour with a light dinner/snack Monday thru Friday, even if you raise the price.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Adán

Liked: Cleanliness, staff & service, property conditions & facilities
J
Stayed 1 night in May 2025
Verified

4/10 Poor

CAROLINA

Disliked: Staff & service, property conditions & facilities
The hotel was very clean. Our room was extremely HOT!!!! We called several times to notify them. On our last day, ONE fan was provided.
Stayed 6 nights in Nov 2024
Verified

6/10 Okay

Mariel

Liked: Staff & service
The carpet looks old. We found a little metal on the carpet. It's dangerous if you are bare foot. The only thing that a like is the breakfast.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort

Some BOOM noises

Hard to get sleep because just beside industrial park
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Muller

It's ok
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Nothanael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
New hotel. Checking rooms occupancy means having people knocking at your door if you are check in and out. Not comfortable
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Marlenne Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Excel
Stayed 1 night in Jun 2023
Verified

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mirella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien solo en los Alimentos les pondría un poco más de Empeño en el Sazón
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo 100% recomendable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Miriam de las Mercedes

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La habitación limpia , el lugar sin ruido, buen desayuno, lugar seguro y tranquilo
Stayed 1 night in Feb 2026
Verified

8/10 Good

CARLOS

Liked: Cleanliness
Algunos detalles de mantenimiento en la habitacion original que motivo nos cambiaran de habitacion a otra
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Habitacion, y desayuno
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio! Limpieza al 100, desayuno al 100 todo al 100 , calificación 12 , Muy amables, muchas felicidades
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

OLMAN EDUARDO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel. Atenciones cordiales. Habitaciones muy confortables. Desayuno delicioso. Volveria encantada
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Concepción

Liked: Cleanliness, staff & service, amenities
La ubicación excelente, zona tranquila. El personal muy atento y amable. La habitación en buenas condiciones físicas y de higiene.
Stayed 1 night in Feb 2026