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Four Points By Sheraton Queretaro Norte

3.5 star property

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Photo gallery for Four Points By Sheraton Queretaro Norte

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Outdoor pool
Lobby
Lobby
Executive Suite, 1 Bedroom | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Carretera San Luis Potosi #13001, El Salitre, Querétaro, QUE, 76127
  • Place, Uptown Center
    ‪10 min walk‬
  • Place, Antea Lifestyle Center
    ‪12 min walk‬
  • Place, Plaza Juriquilla
    ‪5 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪54 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 70 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton Queretaro Norte

Art Deco hotel with free parking connected to a shopping center in Querétaro
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points By Sheraton Queretaro Norte offers 148 accommodations with minibars and safes. Beds feature premium bedding. 42-inch plasma televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
With your stay at Four Points By Sheraton Queretaro Norte, you'll be connected to a shopping center and within walking distance of Antea Lifestyle Center. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Constelacion
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by foot from Antea Lifestyle Center and a 3-minute drive from Uptown Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Four Points By Sheraton Queretaro Norte offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 301 square feet (28 square meters) and includes a conference center. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points By Sheraton Queretaro Norte. Self parking is free.

This Art Deco Querétaro hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 10:00 AM.
Constelacion - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 10:00 AM for a fee: MXN 250 to 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Constelacion

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (301 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 1195 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 250.00 to 250.00 per person
  • Pet fee: MXN 1195 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Four Points Sheraton Queretaro Norte Hotel
Four Points Sheraton Norte Hotel
Four Points Sheraton Queretaro Norte
Four Points Sheraton Norte
Four Points By Sheraton Queretaro Norte Hotel
Four Points By Sheraton Queretaro Norte Querétaro
Four Points By Sheraton Queretaro Norte Hotel Querétaro

Four Points By Sheraton Queretaro Norte Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 591 reviews
Rating 8 - Good. 170 out of 591 reviews
Rating 6 - Okay. 56 out of 591 reviews
Rating 4 - Poor. 26 out of 591 reviews
Rating 2 - Terrible. 15 out of 591 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Maritza

El cuarto que recibí no tenía buen mantenimiento, me cambiaron de habitación. Ya que lo pedí y tuvieron que confirmar con mantenimiento , el sensor del aire y de la luz no funcionaba.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hilda

Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Stayed 4 nights in Mar 2025

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities
Needs update floor coverings and improve cleanliness of common areas
Stayed 1 night in Dec 2024

10/10 Excellent

Eliezer

Stayed 3 nights in Nov 2024

8/10 Good

Eduardo

Stayed 1 night in Aug 2024

8/10 Good

JOSE

Stayed 1 night in Jul 2024

6/10 Okay

ZARA CHANDRA

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel cerca al hospital (la joya) que iba por una cirugía.
Stayed 2 nights in May 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Luz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Fernando

Stayed 1 night in Jan 2024

10/10 Excellent

Fernando

Stayed 1 night in Dec 2023

10/10 Excellent

Ma.Esther

Stayed 1 night in Nov 2023

6/10 Okay

José luis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
terrible, te cobran 1160 pesos o 50dls por meter atu mascota ; y eso no lo expecifica en ningun lado hasta que llegas con tu perrito a recepcion.
Stayed 1 night in Oct 2023

6/10 Okay

Carlos

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Can do a better job at cleaning
Stayed 1 night in Aug 2023

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Alberto

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not too accommodating when we arrived at 11:30am. Finally gave me room and found long dark curly hairs in the shower and the sink.
Stayed 1 night in May 2023

10/10 Excellent

Maria Concepcion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, the room was very clean and comfortable, the breakfast is really good
Stayed 1 night in May 2023

6/10 Okay

KATHERINE

Travelled with group
Liked: Staff & service, property conditions & facilities
El piso de la regadera estaba sucio, al igual que el tapete del baño. El papel tapiz del cuarto igual sucio y partes despegadas.
Stayed 1 night in Mar 2023

4/10 Poor

Juan

Stayed 1 night in Sep 2022

4/10 Poor

ANTONIO

Stayed 1 night in Jun 2022

8/10 Good

javier

Stayed 1 night in May 2022

8/10 Good

Marbry

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Restaurant service was slow, shower needs repair.
Stayed 2 nights in Apr 2022