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Hotel Alcampo

4.5 star property

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Photo gallery for Hotel Alcampo

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Hair dryer, slippers, towels, soap
Premium Villa
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Autopista México - Querétaro, Km 200, El Marques, QUE, 76240
  • Place, Finsa Industrial Park
    ‪3 min drive‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪7 min drive‬
  • Place, Pena de Bernal
    ‪59 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪22 min drive‬

Room options

View all photos for Comfort Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Comfort Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Villa

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Comfort Triple Room, Multiple Beds

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Villa

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Premium Villa

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Futon

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About this property

Hotel Alcampo

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. Change of towels is available on request.
Hotel Alcampo offers 103 air-conditioned accommodations with DVD players and safes. These individually decorated accommodations have separate sitting areas and include desks. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch LED televisions come with premium digital channels.

Bathrooms include slippers and hair dryers. This El Marques hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Hotel Alcampo , you'll be close to Finsa Industrial Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Finsa Industrial Park and a few minutes from El Marques Industrial Park
  • Airport drop-off, shopping center, and casino shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the luxury Hotel Alcampo . A shuttle from the hotel to the airport (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star El Marques hotel.

Guests are served free full breakfast daily from 7:30 AM to noon.
Jardín - Onsite restaurant.
La Cueva - Onsite bar. Open daily.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM to noon
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 200
  • Snack bar/deli

Restaurants on site

  • Jardín
  • La Cueva

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (79 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • DVD player

Food and drink

  • Champagne service
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcampo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 540.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 14)
  • Rollaway bed fee: MXN 540.0 per day
  • Hosted evening meal: MXN 200

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Alcampo Hotel
Hotel Alcampo El Marques
Hotel Alcampo Hotel El Marques

Hotel Alcampo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 35 reviews
Rating 8 - Good. 10 out of 35 reviews
Rating 6 - Okay. 6 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The staff was very friendly and helpful. I would stay there again
Stayed 1 night in Dec 2025

8/10 Good

Sharleen

Travelled with group
Very friendly staff. Although the website says access to a pool… well there is no pool
Stayed 1 night in Dec 2025

8/10 Good

rosielinda

Stayed 1 night in Nov 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Martha

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night only after spending a week in San Miguel and had an early flight back to the USA...everything about this hotel was top notch...highly recommend it!
Stayed 1 night in Sep 2025

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good option for business trips
Stayed 1 night in Jun 2025

8/10 Good

Isabel

Stayed 1 night in May 2025

10/10 Excellent

jose antonio

Stayed 1 night in Dec 2025

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy limpio
Stayed 1 night in Nov 2025

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose De Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien Creo podrian mejorar la limpieza de las habitaciones
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia Daniela

Travelled with partner
Liked: Amenities, property conditions & facilities
Tiene buena ubicación, con estacionamiento, todo el personal fue muy amable.
Stayed 3 nights in Aug 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar.
Stayed 1 night in May 2025

6/10 Okay

CESAR

Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad y excelente servicio, amabilidad del personal
Stayed 1 night in Jul 2025

10/10 Excellent

Prisciliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

MOISES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ivan

Stayed 1 night in May 2025

6/10 Okay

Gonzalo

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal desayuno y en general mala experiencia.
Stayed 1 night in Mar 2025

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, las instalaciones son adecuadas, limpias, no es grande lo cual no lo hace que este saturado de gente y bullicio, el restaurante tiene mucha variedad en el menu, el personal siempre muy amables. Lo unico que se podria mejorar es el servicio del WIFI, es muy inestable y para estar trabajando en la habitacion es muy problematico e incomodo. La ubicacion esta muy bien para llegar a los parques industriales que estan alrededor, pero para ir a Queretaro si esta un poco retirado, solo se puede llegar en taxi si es que no llevas vehiculo propio. Solo para referencia.
Stayed 5 nights in Mar 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Alicia

Stayed 1 night in Dec 2024