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Hotel Boutique Casa Mateo

3.5 star property

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Photo gallery for Hotel Boutique Casa Mateo

Exterior
Outdoor pool
Interior entrance
Breakfast, lunch and dinner served
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
5 de Mayo #21, Col. Centro, Ezequiel Montes, QUE, 76680
  • Place, Museo del Dulce
    ‪10 min walk‬
  • Place, Pena de Bernal
    ‪9 min drive‬
  • Place, Vinedos La Redonda
    ‪34 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪69 min drive‬

Room options

View all photos for Economy Suite

Economy Suite

Economy Suite

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Especial

Suite Especial

Suite Especial

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Family Studio Suite

Premium bedding, in-room safe, soundproofing, bed sheets

Family Studio Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

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About this property

Hotel Boutique Casa Mateo

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a business center, and concierge services.
Hotel Boutique Casa Mateo offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Boutique Casa Mateo, you'll be within walking distance of Pena de Bernal. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 11 minutes by foot from Museo del Dulce and a 3-minute drive from Pena de Bernal
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a library are also featured at Hotel Boutique Casa Mateo. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ezequiel Montes hotel.

Guests can enjoy continental breakfast for a fee.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee: MXN 60 to 200 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Casa Mateo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 300.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 60 to 200 per person
  • Crib (infant bed) fee: MXN 300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Casa Mateo Bernal
Hotel Boutique Casa Mateo
Boutique Casa Mateo Bernal
Hotel Boutique Casa Mateo Ezequiel Montes
Boutique Casa Mateo Ezequiel Montes
Hotel Hotel Boutique Casa Mateo Ezequiel Montes
Ezequiel Montes Hotel Boutique Casa Mateo Hotel
Boutique Casa Mateo
Hotel Hotel Boutique Casa Mateo
Casa Mateo Ezequiel Montes
Casa Mateo Ezequiel Montes
Hotel Boutique Casa Mateo Hotel
Hotel Boutique Casa Mateo Ezequiel Montes
Hotel Boutique Casa Mateo Hotel Ezequiel Montes

Hotel Boutique Casa Mateo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 173 out of 365 reviews
Rating 8 - Good. 111 out of 365 reviews
Rating 6 - Okay. 46 out of 365 reviews
Rating 4 - Poor. 22 out of 365 reviews
Rating 2 - Terrible. 13 out of 365 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Great location and room for a night
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for a stay!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel to stay at, very close to plaza
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, friendly staff.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

RUFINO DOMINEEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Casa Mateo. Rooms were clean, staff was attentive, in a very walkable location, and staff was more than happy to arrange any transportation we needed. I would stay here again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rocío

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just beautiful!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great and the location is unmatched, but if you are staying in one of the rooms that have a window to the church you will wake up at 7am at the latest everyday.
Stayed 4 nights in May 2025
Verified

8/10 Good

mayda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the hike and centro
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Antonio

Liked: Amenities
Very beautiful
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Amanda

Worse restaurant experience ever

Hotel is ok. Definitely not worth the price. Restaurant service and food was horrible I will never eat their again
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Miguel

Liked: Staff & service, property conditions & facilities
E
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
,
Stayed 1 night in May 2025
Verified

6/10 Okay

Maria

Liked: Staff & service, property conditions & facilities, room comfort

Peña de Bernal

The stay was great but there are some details that I would like to mention, the first one, I does not have facilities handicap friendly, I mean if you have a wheelchair there are no ramps. The other detail is that at least in room 4 the odor of the restroom is awful, because of the sewer system
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
There is no Hotel at the address that was provided to me on the email with the confirmation number, and the money was taking out of my account, so disappointed with the website offering something that does not exist!!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Accesible y todo perfecto
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Leticia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El personal amable, pero la habitación descuidada, la ropa de cama percudida, el baño fatal, no servía bien el wc y totalmente deteriorado en general, se notaba sucio
Azulejos del baño
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Marycarmen

Disliked: Staff & service, amenities
Servicio en la propiedad
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Evandro

Liked: Cleanliness
Muy bueno todo
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Gonzalo A

Liked: Cleanliness, staff & service, amenities
Es la segunda vez que me hospedo ahí y noté que le falta mucho mantenimiento a las habitaciones. La ubicación es excelente y cuenta con estacionamiento. Al restaurante le faltaban algunos platillos. El personal muy amable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eva Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba impecable y el lugar fue muy tranquilo, super recomendable!
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Celina

Disliked: Amenities, property conditions & facilities
Nunca salió agua caliente en la regadera. La llave de la tina estaba rota. El papel higienico se cae porque el accesorio que lo sostiene está roto. La cafetera tenia el filtro lleno de café con moho. Una toalla estaba medio rota. No nos quisieron dar el password del Wi-Fi la habitación estaba muy obscura
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities
Excelente servicio de decoración en recámara y restaurante para celebrar ocasiones especiales. Comida deliciosa del restaurante y lugar de estacionamiento dentro del hotel (práctico y seguro). Puntos negativos fueron la baja presión del agua (grifo para lavarse las manos, en WC y en regadera para bañarse). Los blancos y toallas eran insuficientes, las sábanas no se cambiaron de una noche a otra. El asilamiento de sonido fue muy pobre (se escuchaba con fuerza cada movimiento de muebles que se hacía en el cuarto de arriba).
Stayed 2 nights in Dec 2025